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JR Reynolds
JR Reynolds at Shottenkirk Honda of Huntsville

JR Reynolds | Page 8

Service Advisor

Shottenkirk Honda of Huntsville

6591 Hwy 72 W
Huntsville, AL 35806

4.9
153 Reviews
4.9

153 Reviews

Write a Review

Dealership Experience

26 yrs, 4 mos

Languages Spoken

English English

153 Reviews of JR Reynolds

May 31, 2024

Dealership Rating
Employee Rating

You really need a better car wash! I’m not missing a single bug on my windshield. However, the service was first rate. Thanks so Much. More

by PETE1.CONWAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 02, 2024

Shottenkirk Honda of Huntsville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 21, 2024

Dealership Rating
Employee Rating

Excellent service as usual. Only place we have had our Honda Pilot serviced and this one is our third. More

by ALFRITTS222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 21, 2024

Shottenkirk Honda of Huntsville responded

Thanks for sharing your thoughts about your experience with Shottenkirk Honda of Huntsville. We appreciate your business and hope to see you again soon!

May 09, 2024

Dealership Rating
Employee Rating

Prompt, efficient and professional. We are always pleased with the service here above and beyond our experience with other dealers. Would have been nice to have had a head's up about t More

by SYDNEY.
Recommend Dealer
Yes

Other Employees Tagged: Michael Weesner, Scott Rockett, Justin Gibbs, Sami Boustani

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May 10, 2024

Shottenkirk Honda of Huntsville responded

SYDNEY, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Honda of Huntsville

May 07, 2024

Dealership Rating
Employee Rating

JR (my service advisor) was very helpful throughout the entire process regarding my AC issue and answered all my questions. More

by VARP4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 08, 2024

Shottenkirk Honda of Huntsville responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda of Huntsville. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

May 06, 2024

Dealership Rating
Employee Rating

We always have amazing service here. We drive 45 miles just to use this dealership. More

by THERICHARDSONFAM
Recommend Dealer
Yes
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May 07, 2024

Shottenkirk Honda of Huntsville responded

Hello, Richardson Family, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Honda of Huntsville, we look forward to having you as a valued customer for many years to come!

May 04, 2024

Dealership Rating
Employee Rating

My dealer Terrance Pride was very informative and courteous. He explained everything perfectly. Would definitely recommend him. More

by GEREKAZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Antonio Pickett , Terrance Pride

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May 06, 2024

Shottenkirk Honda of Huntsville responded

Thanks for sharing your thoughts about your experience with Shottenkirk Honda of Huntsville. Terrance and our team appreciate your business and hope to see you again soon!

May 02, 2024

Dealership Rating
Employee Rating

I always have a great experience with Honda. Every one is nice, helpful and professional. More

by LINDA92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Weesner, Scott Rockett, Justin Gibbs, Sami Boustani

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May 02, 2024

Shottenkirk Honda of Huntsville responded

Thank you so much for your excellent review, Linda! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Honda of Huntsville to be a positive one. Please don't hesitate to reach out if you need anything else.

May 01, 2024

Dealership Rating
Employee Rating

JR always takes great care of me. Been servicing my vehicle for over 15 years. More

by JIMMYMCCOLPIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 01, 2024

Shottenkirk Honda of Huntsville responded

Thank you so much for your kind words, Jimmy, and for taking the time to leave us this wonderful feedback!

April 28, 2024

Dealership Rating
Employee Rating

Service was great, wait time was minimal. Staff was nice. Will recommend to other people. More

by DARNELLBOOZE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Weesner, Scott Rockett, Justin Gibbs, Sami Boustani

Report | Print
Apr 29, 2024

Shottenkirk Honda of Huntsville responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda of Huntsville!

April 25, 2024

Dealership Rating
Employee Rating

Everything was completed in a timely fashion and efficiently. I was very pleased with the service. More

by JORDANDANELLE94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 26, 2024

Shottenkirk Honda of Huntsville responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Honda of Huntsville in the future!

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