JR Reynolds | Page 7
Service Advisor
Shottenkirk Honda of Huntsville
6591 Hwy 72 W
Huntsville, AL 35806
85 Reviews
Write a ReviewDealership Experience
24 yrs, 4 mos
Languages Spoken
English
85 Reviews of JR Reynolds
December 22, 2023
Justin is an amazing service tech. I have worked with him multiple times since purchasing my odyssey and have always had a great experience. He’s friendly and helpful, and He takes t I have worked with him multiple times since purchasing my odyssey and have always had a great experience. He’s friendly and helpful, and He takes the time to answer any questions I have. More
Other Employees Tagged: Justin Gibbs
December 13, 2023
Michael (and all the other staff) are just nice, polite, helpful! Always a pleasure to do business with Schottenkirk. You have customer service excellence. helpful! Always a pleasure to do business with Schottenkirk. You have customer service excellence. More
Other Employees Tagged: Michael Weesner, Scott Rockett, Justin Gibbs, Sami Boustani , Erik Barbera, Kevin Duffy
December 12, 2023
Could not resolve the issue and had to take back my car Not happy with the service and they did not provide stand by vehicle for my work , in that way they should have kept my vehicle to investigate m car Not happy with the service and they did not provide stand by vehicle for my work , in that way they should have kept my vehicle to investigate more and find out the root cause of the issue More
December 09, 2023
Over $6000 quote to repair multiple oil leaks discovered that have never been vocalized, identified or discussed by staff after conducting service for years. No additional explanation was given on the sever that have never been vocalized, identified or discussed by staff after conducting service for years. No additional explanation was given on the severity or necessity of prioritizing repairs, and the estimates are astronomical compared to other service providers. Will reconsider getting any future work done at this location. More
December 06, 2023
I would recommend at any time. Very prompt and professional. Always does a great job!! Very prompt and professional. Always does a great job!! More
Other Employees Tagged: Scott Rockett
December 01, 2023
We’ve been very pleased with our service from this dealership on each occasion we’ve called or visited. The pleasant and efficient team members are certainly an asset to your dealership. dealership on each occasion we’ve called or visited. The pleasant and efficient team members are certainly an asset to your dealership. More
November 24, 2023
Scott & JR were excellent in helping me get my car safe for my Thanksgiving travel. Back wheel bearings replaced. Excellent service. for my Thanksgiving travel. Back wheel bearings replaced. Excellent service. More
Other Employees Tagged: Scott Rockett
November 22, 2023
Long time satisfied customer, only complaint is with cashiers. They are unfriendly, unhelpful and seem entitled. No questions answered, can't see bill until you pay... cashiers. They are unfriendly, unhelpful and seem entitled. No questions answered, can't see bill until you pay... More
Other Employees Tagged: Sami Boustani