JR Rodriguez | Page 23

Service on my Smart Car There are two points that make me wish that there was another place near PS to serve Smart cars. 1- Your price is way to high. 2- The waiting to get There are two points that make me wish that there was another place near PS to serve Smart cars. 1- Your price is way to high. 2- The waiting to get the car washed after it has been serviced is absurd. It took nearly as 40 min. Way too long. 4 stars for the actual maintenance. 1 Star for washing/waiting. More

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JR Rodriguez was extremely professional and explained the information regarding my vehicle clearly and concisely. I understood what was needing to be repaired and the amount. information regarding my vehicle clearly and concisely. I understood what was needing to be repaired and the amount. More

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Excellent service with exceptional customer treatment. The factory failure setting was fixed within a day and I was given a loner with extended mileage on demand. JR Rodrigues went above and beyond to mak The factory failure setting was fixed within a day and I was given a loner with extended mileage on demand. JR Rodrigues went above and beyond to make this whole experience just perfect! More

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Always a pleasure These guys and gals never disappoint. They are always courteous, friendly, and willing to help. They take great care of the customer from the minute These guys and gals never disappoint. They are always courteous, friendly, and willing to help. They take great care of the customer from the minute they arrive until they leave. More

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My experience at Walter’s Mercedes was excellent! Alex Ramirez was extremely knowledgeable and certainly answered all my questions. He also went above and beyond to ensure my car was serviced properly. Al Ramirez was extremely knowledgeable and certainly answered all my questions. He also went above and beyond to ensure my car was serviced properly. All in all, I will continue to come to Walter’s for my future service needs! More

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First class I just wanted to congratulate management team for having such an amazing service advisor his name is JR Rodriguez, he makes you feel in home and treat I just wanted to congratulate management team for having such an amazing service advisor his name is JR Rodriguez, he makes you feel in home and treat you with a red carpet. congratulations JR and thank you for your recommendations and advice on the needs of my mercedes Benz. More

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came for B service plus other issues JR did a professional job explaining his recommendations as what our car needed along with some options. He does his job well. We will continue usin JR did a professional job explaining his recommendations as what our car needed along with some options. He does his job well. We will continue using your service dept. More

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The service was great! JR was extremely friendly. Although, I know I didn't need service. I went because I just purchased my car and wanted to be sure all services were up to date. Wish they would ha Although, I know I didn't need service. I went because I just purchased my car and wanted to be sure all services were up to date. Wish they would have advised me it really wasn't required and/or provided other options. More

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JR Rodriguez is very professional. He is customer oriented. He keeps you updated with the repair. He is honest. He also advises you as to when your next service is due. oriented. He keeps you updated with the repair. He is honest. He also advises you as to when your next service is due. More

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JR Rodriguez is my service representative at Walter's Mercedes. Nice to know I have and advocate in service for my wife's car! My wife's GLK 250 BLUETEC has recently been a bit of a conundrum with emiss Mercedes. Nice to know I have and advocate in service for my wife's car! My wife's GLK 250 BLUETEC has recently been a bit of a conundrum with emissions but JR has seen it and stuck by me along with Walter's. More

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