Jack Blanchard | Page 3

New car sale. Ann Brooks and Ralph Ortiz were very helpful during the purchase faze. They answered all my questions, and Ralph showed me how to operate all the. Veh Ann Brooks and Ralph Ortiz were very helpful during the purchase faze. They answered all my questions, and Ralph showed me how to operate all the. Vehicle's functions and helped set up my Subaru app and bluetooth capabilties. Great work by all! More

Report | Print

Great experience!! Great dealership, Everyone I worked with goes above and behind to assist you and answer any questions you have. Would highly recommend this dealershi Great dealership, Everyone I worked with goes above and behind to assist you and answer any questions you have. Would highly recommend this dealership to everyone! More

Report | Print

QUALITY! The name fits the experience! I am usually not one to write reviews regardless of my satisfaction or lack thereof but my recent experience with Quality Subaru in Wallingford was su I am usually not one to write reviews regardless of my satisfaction or lack thereof but my recent experience with Quality Subaru in Wallingford was such that I feel that everyone should be made aware. We were in the market for a new car. My wife liked the Subaru Outback and chose to visit the dealership. A friend had recommended them and we chose to give them a try. We were greeted by Jason J. who was spectacular. He took the time to answer all of our questions (and there were many) and made sure that we were comfortable with our decision. He was cordial, knowledgeable and accommodating and most of all, honest. I have purchased many vehicles in my life and have come to realize that service, integrity and honesty is as, if not more, important than price. Our negotiation was brief and to the point. I am sure I could have saved a couple of hundred dollars if I visited numerous dealerships or scanned the internet for faceless sales people. But I have found that it’s difficult to shake hands or look a computer in the eye. We were offered what we felt was a good deal and chose to purchase (actually leased), mainly because of the trustworthiness we felt with all of the personnel we met. We picked up the car today and, again, the quality service continued. The vehicle was ready, clean and full of gas. Jason again was on his game! Ed, the finance manager took the time to explain all of the documents, reviewed our options and made sure we were comfortable with all of the details involved in our lease. Finally, we met the owner Joe B Sr. and realized the old adage is true; integrity starts from the top! We would strongly recommend that anyone shopping for a car gives them a visit, you won’t regret it. More

Report | Print

Quality All the Way My first time leasing and I couldn't be happier! I've had my new Forester for a week and love it but the experience I had at Quality Subaru when resea My first time leasing and I couldn't be happier! I've had my new Forester for a week and love it but the experience I had at Quality Subaru when researching a vehicle was the most pleasant I've ever had in looking for new cars. I worked with Steve Canada and he was very polite, knowledgeable, thorough, and has great customer service skills. No pressure, no hassle, he was very patient while I took my time deciding on which car I wanted. I was looking at other cars like the Rav4, Rogue and CRV but ultimately it was the Forester and more importantly to me the customer service I found at Quality that made my final decision easy. I got everything I wanted in the car, for the price I wanted and as someone who has been in Sales/Customer Service for 40 years I felt like part of the Quality Subaru family from the minute I walked in the door. I will definitely stick with Quality Subaru when my lease is up and I referred a co-worker to them and she just leased through them also. Definitely going to recommend more people and Quality Subaru! More

Report | Print

All Around Great Experience Purchased a 2019 Forester from Quality and found it to be a very simple, pleasant experience. From sales agent Steve Canada, to Manager Jack Blanchar Purchased a 2019 Forester from Quality and found it to be a very simple, pleasant experience. From sales agent Steve Canada, to Manager Jack Blanchard and Finance's Ed Chen, it was a seamless process to purchase the car I was looking for. I didn't feel the extra pressure i found when purchasing my last car (a Toyota). Very happy so far. More

Report | Print

Transparent car purchasing experience Great customer service, no pressure sales and transparency regarding pricing with both the sales and management team. Use of a smart board for the pa Great customer service, no pressure sales and transparency regarding pricing with both the sales and management team. Use of a smart board for the paperwork minimized the shuffling of paperwork. More

Report | Print

Subaru Forester purchase Nick the salesman was very helpful. He guided us through the search for the best car for our needs. He answered all our questions and made the whole p Nick the salesman was very helpful. He guided us through the search for the best car for our needs. He answered all our questions and made the whole process easier. More

Report | Print

Pain free new car purchase Recently purchased a 2019 Crosstrek from Quality Subaru and had an overall very positive experience. The entire staff was friendly and helpful, withou Recently purchased a 2019 Crosstrek from Quality Subaru and had an overall very positive experience. The entire staff was friendly and helpful, without being at all pushy. I went for the test drive on a very busy Saturday around the holidays, was immediately greeted by Brendan Murphy who explained he was with other customers at the time and would take care of me shortly. As I waited I was then approached by Joe Blichfeldt, whom I later found out was the owner, who proceeded to get the car I was interested in brought over for the test drive. Joe took me out for the drive and gave me the grand tour of his recently expanded facility when we got back. Brendan then stepped in to complete the deal very quickly. Brendan and Jack combined on my follow up visit to finish the sale. I'll be back for service and future purchases for sure. Keep up the great work! More

Report | Print

Great Experience! We stopped by just to see the new 2019 Foresters and ended up going for a test drive. The sales person, was pleasant, knowledgeable and helpful. He We stopped by just to see the new 2019 Foresters and ended up going for a test drive. The sales person, was pleasant, knowledgeable and helpful. He found us the car we wanted and made good on his promises. Couldn't ask for more, More

Report | Print

Highly recommended dealer I just bought a 2019 Subaru Forester at Quality Subaru and was very happy how I was guided through the buying process. Our salesman, Ralph Ortiz was v I just bought a 2019 Subaru Forester at Quality Subaru and was very happy how I was guided through the buying process. Our salesman, Ralph Ortiz was very courteous, extremely knowledgeable and patient during our visit. There were no high pressure tactics at any time. We also dealt with Jack Blanchard and Ed Chen who were both very professional and competent. Overall a great experience at the dealership. More

Report | Print