Jack Hawes | Page 14
Service Advisor
Cortese Ford Lincoln
2400-2500 West Henrietta Road
Rochester, NY 14623
I've been at Cortese Ford since April, 2017, which has been my entire experience in the car industry. Working at Cortese Ford has shown me how easy the service experience can be for customers and that's what I enjoy most about working here. If i'm not working, I'm probably watching sports, playing sports, or hanging out with my dog.
Read moreDealership Experience
9 yrs, 2 mos
Industry Experience
9 yrs, 2 mos
299 Reviews
Write a Review299 Reviews of Jack Hawes
February 08, 2023
Their service department is very customer oriented. Jack my service Representative always go above and beyond in rendering service and making sure everything is satisfactory. Jack my service Representative always go above and beyond in rendering service and making sure everything is satisfactory. More
February 06, 2023
Awesome service! Thx you so much! You guys rocked it out for me so hard core! Thx you so much! You guys rocked it out for me so hard core! More
Other Employees Tagged: Keith Osier, Scott Rhodes, Patrick Zimmerman, Darren Van Orden , Dave Robinson, Al Rossester, Ed Smith
January 31, 2023
When I called for service I was greeted by a young lady who scheduled the appt. Then I called back to see how much time the appointment, she knew and advised me. I brought the car in and the gentleman at t who scheduled the appt. Then I called back to see how much time the appointment, she knew and advised me. I brought the car in and the gentleman at the desk advised me of other items that were needed and said the advisor would contact me to discuss after they looked at the car. Jack called me back to give me more information to make choices. When I returned to pick up the car, he had a mechanic to go get the car for me. All was an excellent experience. More
January 30, 2023
Everything is working top shape after my last visit. I appreciate them doing the repair at no charge on a previously charged repair as well. I appreciate them doing the repair at no charge on a previously charged repair as well. More
Other Employees Tagged: Keith Osier , Whichever technician did the work for me
January 30, 2023
My service appointment, was quick and customer service and non customer service employees were friendly. and non customer service employees were friendly. More
Other Employees Tagged: Keith Osier, Scott Rhodes, Patrick Zimmerman, Darren Van Orden , Dave Robinson, Al Rossester, Ed Smith
January 26, 2023
As always the service was friendly and Courteous. I came in without an appointment and Jack got me right in. I was in and out within an hour. I came in without an appointment and Jack got me right in. I was in and out within an hour. More
Other Employees Tagged: Samantha Cortese, Darren Van Orden
January 26, 2023
Excellent service staff at Cortese Ford Jack Hawes service advisor makes it easy to schedule and accommodating and knowledgeable Professional and the technicians are excellent and able to easily wor service advisor makes it easy to schedule and accommodating and knowledgeable Professional and the technicians are excellent and able to easily work on Hybrid and PHEV vehicles Trustworthy Highly recommend Cortese Ford More

