Jack Hawes
Jack Hawes at Cortese Ford Lincoln

Jack Hawes | Page 14

Service Advisor

Cortese Ford Lincoln

2400-2500 West Henrietta Road
Rochester, NY 14623

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4.7
299 Reviews

I've been at Cortese Ford since April, 2017, which has been my entire experience in the car industry. Working at Cortese Ford has shown me how easy the service experience can be for customers and that's what I enjoy most about working here. If i'm not working, I'm probably watching sports, playing sports, or hanging out with my dog.

Dealership Experience

9 yrs, 2 mos

Industry Experience

9 yrs, 2 mos

4.7

299 Reviews

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299 Reviews of Jack Hawes

February 13, 2023

Dealership Rating
Employee Rating

Very good customer service experience. Jack let me know the status of the service multiple times. Thank you. More

by matt.cairo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 21, 2023

Cortese Ford Lincoln responded

Matt, we thank you for your business here at Cortese.

February 09, 2023

Dealership Rating
Employee Rating

Jack my rep did great job he got my car in sooner than anticipated..helpful and great job.. More

by jfr9923
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Feb 21, 2023

Cortese Ford Lincoln responded

Jack appreciates your business....thanks for your business!!

Feb 21, 2023

jfr9923 responded

Yo bet! Thx Jack

February 08, 2023

Dealership Rating
Employee Rating

Their service department is very customer oriented. Jack my service Representative always go above and beyond in rendering service and making sure everything is satisfactory. More

by liviewalker
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Feb 21, 2023

Cortese Ford Lincoln responded

liviewalker thank you for your business. We appreciate you!

February 06, 2023

Dealership Rating
Employee Rating

The service appointment went off without a hitch and my service representative applied by Ford Pass points and coupon to my bill. More

by DAVID.YUHAS
Service Price Transparency
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Recommend Dealer
Yes
Feb 21, 2023

Cortese Ford Lincoln responded

David thank you for your business here at Cortese!!!

February 06, 2023

Dealership Rating
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Awesome service! Thx you so much! You guys rocked it out for me so hard core! More

by TWOMASOUL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Osier, Scott Rhodes, Patrick Zimmerman, Darren Van Orden , Dave Robinson, Al Rossester, Ed Smith

Feb 21, 2023

Cortese Ford Lincoln responded

TWOMASOUL glad to be able to help. We appreciate your business.

January 31, 2023

Dealership Rating
Employee Rating

When I called for service I was greeted by a young lady who scheduled the appt. Then I called back to see how much time the appointment, she knew and advised me. I brought the car in and the gentleman at t More

by Mama Bear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 01, 2023

Cortese Ford Lincoln responded

Thank you so much for this amazing review!

January 30, 2023

Dealership Rating
Employee Rating

Everything is working top shape after my last visit. I appreciate them doing the repair at no charge on a previously charged repair as well. More

by mathewtjones21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Osier , Whichever technician did the work for me

Feb 01, 2023

Cortese Ford Lincoln responded

Thank you for the awesome review!

January 30, 2023

Dealership Rating
Employee Rating

My service appointment, was quick and customer service and non customer service employees were friendly. More

by JOHNCARNEVALE1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Osier, Scott Rhodes, Patrick Zimmerman, Darren Van Orden , Dave Robinson, Al Rossester, Ed Smith

Feb 01, 2023

Cortese Ford Lincoln responded

Thank you so much for the awesome review!

January 26, 2023

Dealership Rating
Employee Rating

As always the service was friendly and Courteous. I came in without an appointment and Jack got me right in. I was in and out within an hour. More

by zeinerr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 26, 2023

Cortese Ford Lincoln responded

Thank you so much for the amazing review!

January 26, 2023

Dealership Rating
Employee Rating

Excellent service staff at Cortese Ford Jack Hawes service advisor makes it easy to schedule and accommodating and knowledgeable Professional and the technicians are excellent and able to easily wor More

by swathes-musings.0t@icloud.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 26, 2023

Cortese Ford Lincoln responded

Thank you so much for the awesome review!

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