Jack Hawes
Jack Hawes at Cortese Ford Lincoln

Jack Hawes | Page 14

Service Advisor

Cortese Ford Lincoln

2400-2500 West Henrietta Road
Rochester, NY 14623

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4.9
313 Reviews

I've been at Cortese Ford since April, 2017, which has been my entire experience in the car industry. Working at Cortese Ford has shown me how easy the service experience can be for customers and that's what I enjoy most about working here. If i'm not working, I'm probably watching sports, playing sports, or hanging out with my dog.

Dealership Experience

9 yrs, 6 mos

Industry Experience

9 yrs, 6 mos

4.9

313 Reviews

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313 Reviews of Jack Hawes

April 26, 2023

Dealership Rating
Employee Rating

I was received very friendly and my warranty work was done very quickly. The have a nice working area for working while I was waiting. I have a nice conversation with Darren about my recently purchased More

by Alan M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darren Van Orden

Apr 28, 2023

Cortese Ford Lincoln responded

Alan we appreciate you and your business.

April 24, 2023

Dealership Rating
Employee Rating

Jack is a great service manager! Was very quick to getting answer and service done to vehicles More

by PNOBLE001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 25, 2023

Cortese Ford Lincoln responded

Thanks for the kind words!!!

April 22, 2023

Dealership Rating
Employee Rating

The were very helpful with being seen and getting tires on a very short notice. More

by masonsbay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darren Van Orden

Apr 25, 2023

Cortese Ford Lincoln responded

Thanks for the great review, we appreciate your business here at Cortese.

April 21, 2023

Dealership Rating
Employee Rating

Always great service when I bring in my escape. Very professional service department. Did a great job! More

by djnike22
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

April 21, 2023

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Employee Rating

been coming here for the last 3 years no one beats their speed of service or their customer relations i always know what’s going on with my car while they are working on it. updating me if there are any iss More

by a.norsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Osier, Scott Rhodes, Darren Van Orden , Dave Robinson, Al Rossester, Ed Smith, Patrick Zimmerman

Apr 25, 2023

Cortese Ford Lincoln responded

We thank you for your business over the years.

April 17, 2023

Dealership Rating
Employee Rating

Over 53000 dollar ford wants me to pay to insert g p s no way More

by brackandtinker
Service Price Transparency
Service Communication
Recommend Dealer
No
Apr 18, 2023

Cortese Ford Lincoln responded

I am so sorry there was a concern with your install...give me a call I'd like to see how we can help?

Apr 18, 2023

brackandtinker responded

Case closed l lose but in another way to look at it I’m not the only loser

March 22, 2023

Dealership Rating
Employee Rating

I've been going to Cortese service department for many years. I feel like they are always very helpful. More

by pedinurse95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darren Van Orden

March 21, 2023

Dealership Rating
Employee Rating

Cortese technicians will steal your belongings when you bring your vehicle in for repair! Be cautious or just stay away is my warning More

by Jkeymel
Purchase Time
Recommend Dealer
No

March 19, 2023

Dealership Rating
Employee Rating

Thank you, Jack! I was treated kindly when I arrived. My car didn't take long, the process was easy! More

by paige.serpem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 21, 2023

Cortese Ford Lincoln responded

Jack appreciates your kind words and looks forward to working with you again!

March 07, 2023

Dealership Rating
Employee Rating

I am very happy with the purchase of my new F150. David Vito was my sales person. I started with Lisa Godar through an email, she introduced me to John Cortese who then introduced me to David Vito. More

by wilsonw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Cortese, Darren Van Orden , Darren VanOrden, Tom in service and David Vito

Mar 08, 2023

Cortese Ford Lincoln responded

Thanks for the great review! We appreciate your business!

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