Jack Hawes | Page 15

Cortese Ford has always treated me right. This visit was no exception. Service was done in less than 1 hour, and I was back on the road. This visit was no exception. Service was done in less than 1 hour, and I was back on the road. More

by tez14623 Verified Customer Verified Customer

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I really enjoy the fact that they have experienced mechanics that have been there for a long time they're good They know job,you cannot buy experience a very viable asset to the Ford company mechanics that have been there for a long time they're good They know job,you cannot buy experience a very viable asset to the Ford company More

by guykush88 Verified Customer Verified Customer

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They took me in with no appointment. I was there for a oil change and they said it would be a least a hour and it was. I believe it was less than a hour. Great job guys I was there for a oil change and they said it would be a least a hour and it was. I believe it was less than a hour. Great job guys More

by gwendolyn62 Verified Customer Verified Customer

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Everyone was helpful and made the process easy. However I purchased an extended warranty and it is not showing up on the ford app or when I do a ford warranty check. However I purchased an extended warranty and it is not showing up on the ford app or when I do a ford warranty check. More

by ncalk22 Verified Customer Verified Customer

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Very good customer service experience. Jack let me know the status of the service multiple times. Thank you. Jack let me know the status of the service multiple times. Thank you. More

by matt.cairo Verified Customer Verified Customer

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Jack my rep did great job he got my car in sooner than anticipated..helpful and great job.. anticipated..helpful and great job.. More

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Their service department is very customer oriented. Jack my service Representative always go above and beyond in rendering service and making sure everything is satisfactory. Jack my service Representative always go above and beyond in rendering service and making sure everything is satisfactory. More

by liviewalker Verified Customer Verified Customer

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The service appointment went off without a hitch and my service representative applied by Ford Pass points and coupon to my bill. service representative applied by Ford Pass points and coupon to my bill. More

by DAVID.YUHAS Verified Customer Verified Customer

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Awesome service! Thx you so much! You guys rocked it out for me so hard core! Thx you so much! You guys rocked it out for me so hard core! More

by TWOMASOUL Verified Customer Verified Customer

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When I called for service I was greeted by a young lady who scheduled the appt. Then I called back to see how much time the appointment, she knew and advised me. I brought the car in and the gentleman at t who scheduled the appt. Then I called back to see how much time the appointment, she knew and advised me. I brought the car in and the gentleman at the desk advised me of other items that were needed and said the advisor would contact me to discuss after they looked at the car. Jack called me back to give me more information to make choices. When I returned to pick up the car, he had a mechanic to go get the car for me. All was an excellent experience. More

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