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Jack Hawes
Jack Hawes | Page 15
Service Advisor
Cortese Ford Lincoln
2400-2500 West Henrietta Road
Rochester, NY 14623
299 Reviews
I've been at Cortese Ford since April, 2017, which has been my entire experience in the car industry. Working at Cortese Ford has shown me how easy the service experience can be for customers and that's what I enjoy most about working here. If i'm not working, I'm probably watching sports, playing sports, or hanging out with my dog.
Read moreDealership Experience
9 yrs, 2 mos
Industry Experience
9 yrs, 2 mos
299 Reviews
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299 Reviews of Jack Hawes
January 23, 2023
Very Good Service, Good communication and fast. They went above and beyond for me. Thank You They went above and beyond for me. Thank You More
by bmartin131
Verified CustomerOther Employees Tagged: Keith Osier
January 20, 2023
They had an opportunity to rip me off for additional service and products, but failed to do so. You'll need to talk to them about that. If word gets out that they show signs of personal integrity, they service and products, but failed to do so. You'll need to talk to them about that. If word gets out that they show signs of personal integrity, they could damage the brand. More
by jgoodnow
Other Employees Tagged: Keith Osier, Scott Rhodes, Patrick Zimmerman, Darren Van Orden , Dave Robinson, Al Rossester, Ed Smith
January 16, 2023
had to take back for check engine light again and pay to have it diagnosed again repaired a second time. Will not go back. Don't take coupons if you don't give prior and then when you do they conveniently have it diagnosed again repaired a second time. Will not go back. Don't take coupons if you don't give prior and then when you do they conveniently forget about it. More
by Dennis.kupka
January 16, 2023
I feel comfortable taking my vehicles to Cortese for service, the staff is excellent to work with, and I don’t feel like I’m being taken advantage of. service, the staff is excellent to work with, and I don’t feel like I’m being taken advantage of. More
by DJ
Other Employees Tagged: Keith Osier, Patrick Zimmerman, Darren Van Orden , Al Rossester
January 13, 2023
Very pleasant experience. When we need to buy a car again we will be back. When we need to buy a car again we will be back. More
by hstartup
Other Employees Tagged: Keith Osier
January 04, 2023
Blatantly overpriced, some of the billed work was clearly not done; on pick-up I had to insist on correction, which was quickly "repaired", loose dome light which was not loose before (and with grease finger not done; on pick-up I had to insist on correction, which was quickly "repaired", loose dome light which was not loose before (and with grease fingerprints), etc More
by hihohiho08
January 03, 2023
I was not expecting to be charged again for alignment as it was not done right at first time. Did not drive much as I was out of country. Found this after I came back and drove around. it was not done right at first time. Did not drive much as I was out of country. Found this after I came back and drove around. More
by krishsarkar
December 27, 2022
Hello,my name is Mr. Derrick Levine And I own a 2016 Ford Escape and I love getting this service back there at court's ford department Al is the best service guy back the Derrick Levine And I own a 2016 Ford Escape and I love getting this service back there at court's ford department Al is the best service guy back there and I will continue coming Great job keep the works up More
by derricklevine214
Other Employees Tagged: Al Rossester
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