Jack Hawes | Page 15
Service Advisor
Cortese Ford Lincoln
2400-2500 West Henrietta Road
Rochester, NY 14623
I've been at Cortese Ford since April, 2017, which has been my entire experience in the car industry. Working at Cortese Ford has shown me how easy the service experience can be for customers and that's what I enjoy most about working here. If i'm not working, I'm probably watching sports, playing sports, or hanging out with my dog.
Read moreDealership Experience
9 yrs, 6 mos
Industry Experience
9 yrs, 6 mos
313 Reviews
Write a Review313 Reviews of Jack Hawes
March 03, 2023
I really enjoy the fact that they have experienced mechanics that have been there for a long time they're good They know job,you cannot buy experience a very viable asset to the Ford company mechanics that have been there for a long time they're good They know job,you cannot buy experience a very viable asset to the Ford company More
February 23, 2023
They took me in with no appointment. I was there for a oil change and they said it would be a least a hour and it was. I believe it was less than a hour. Great job guys I was there for a oil change and they said it would be a least a hour and it was. I believe it was less than a hour. Great job guys More
February 19, 2023
Everyone was helpful and made the process easy. However I purchased an extended warranty and it is not showing up on the ford app or when I do a ford warranty check. However I purchased an extended warranty and it is not showing up on the ford app or when I do a ford warranty check. More
February 08, 2023
Their service department is very customer oriented. Jack my service Representative always go above and beyond in rendering service and making sure everything is satisfactory. Jack my service Representative always go above and beyond in rendering service and making sure everything is satisfactory. More
February 06, 2023
Awesome service! Thx you so much! You guys rocked it out for me so hard core! Thx you so much! You guys rocked it out for me so hard core! More
Other Employees Tagged: Keith Osier, Scott Rhodes, Darren Van Orden , Dave Robinson, Al Rossester, Ed Smith, Patrick Zimmerman
January 31, 2023
When I called for service I was greeted by a young lady who scheduled the appt. Then I called back to see how much time the appointment, she knew and advised me. I brought the car in and the gentleman at t who scheduled the appt. Then I called back to see how much time the appointment, she knew and advised me. I brought the car in and the gentleman at the desk advised me of other items that were needed and said the advisor would contact me to discuss after they looked at the car. Jack called me back to give me more information to make choices. When I returned to pick up the car, he had a mechanic to go get the car for me. All was an excellent experience. More
Dealership Inventory (192 Vehicles)

