Jack Hawes
Jack Hawes at Cortese Ford Lincoln

Jack Hawes | Page 16

Service Advisor

Cortese Ford Lincoln

2400-2500 West Henrietta Road
Rochester, NY 14623

Contact Me
4.7
299 Reviews

I've been at Cortese Ford since April, 2017, which has been my entire experience in the car industry. Working at Cortese Ford has shown me how easy the service experience can be for customers and that's what I enjoy most about working here. If i'm not working, I'm probably watching sports, playing sports, or hanging out with my dog.

Dealership Experience

9 yrs, 2 mos

Industry Experience

9 yrs, 2 mos

4.7

299 Reviews

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299 Reviews of Jack Hawes

December 27, 2022

Dealership Rating
Employee Rating

Recently brought my truck in for service. Appointment was easy to make online, communication with Jack in Service was great and the vehicle was repaired quickly. Will be back for future servi More

by Meelybpk
Service Price Transparency
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Recommend Dealer
Yes
Dec 28, 2022

Cortese Ford Lincoln responded

Thank you so much for the awesome review!

December 22, 2022

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Great service; treated with courtesy and respect as always. I won't take my vehicle anywhere else for service! More

by colleenmiller164
Service Price Transparency
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Recommend Dealer
Yes
Dec 22, 2022

Cortese Ford Lincoln responded

Thank you so much for the excellent review!

December 20, 2022

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Buying tires at a dealer can be expensive. I can't recommend this dealer as a place to purchase tires due to costs and excessive wait time. More

by GM5996
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Samantha Cortese

Dec 21, 2022

Cortese Ford Lincoln responded

Customer satisfaction is our highest priority here at Cortese. We would never want one of our customers to leave our dealership feeling unhappy. I hope we can change your mind about our dealership as we appreciate your business and hope to earn it again in the future. Give me a call at 585-277-3287 or email me at S-Cortese@corteseauto.com so we can go over your concerns. Thank you, Samantha Cortese

December 19, 2022

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As usual very happy with service. Staff is friendly and helpful. Been coming to Cortese for many years and never have had any issues. More

by Dan C
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Service Time
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Recommend Dealer
Yes
Dec 19, 2022

Cortese Ford Lincoln responded

Dan, thank you so much for the excellent review!

December 17, 2022

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Great service. On time and on budget!! Always over delivering on their word and service More

by joseph.pitnell
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Recommend Dealer
Yes
Dec 19, 2022

Cortese Ford Lincoln responded

Thank you so much for the great review!

December 07, 2022

Dealership Rating
Employee Rating

Was great! But what else could I say I was An employee at that time. More

by PATTY
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Keith Osier, Darren Van Orden , Al Rossester, Susan Johantgen

Dec 07, 2022

Cortese Ford Lincoln responded

Thank you for the great review!

December 04, 2022

Dealership Rating
Employee Rating

They were very helpful and since they knew my fix would be fast they just did it right away so I didn't have to get a ride and come back which saved me a lot of time and money. More

by Seideldevin12
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Darren Van Orden

Dec 05, 2022

Cortese Ford Lincoln responded

Thank you so much for the excellent review!

December 03, 2022

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Employee Rating

I received Courteous, helpful and professional service. I needed shuttle service, and that was provided for me as well. More

by EPARRIS2013
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Robert

Dec 05, 2022

Cortese Ford Lincoln responded

Thank you so much for the excellent review!

November 28, 2022

Dealership Rating
Employee Rating

Always easy to work with and great communication. They make dropping off and picking up a breeze. More

by dans8
Service Price Transparency
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Recommend Dealer
Yes
Nov 28, 2022

Cortese Ford Lincoln responded

Thank you so much for the amazing review!

November 26, 2022

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Employee Rating

I bought my F 150 through an independent dealer, so I was in in search of a Ford Company Dealer to establish a relationship with where I could rely on for servicing my truck. The Cortese family won my loyalt More

by kjmac17
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Darren Van Orden

Nov 28, 2022

Cortese Ford Lincoln responded

Thank you so much for the amazing review!

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