Jack Hawes
Jack Hawes at Cortese Ford Lincoln
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Jack Hawes | Page 24

Service Advisor

Cortese Ford Lincoln

2400-2500 West Henrietta Road
Rochester, NY 14623

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4.6
256 Reviews

I've been at Cortese Ford since April, 2017, which has been my entire experience in the car industry. Working at Cortese Ford has shown me how easy the service experience can be for customers and that's what I enjoy most about working here. If i'm not working, I'm probably watching sports, playing sports, or hanging out with my dog.

Dealership Experience

7 yrs, 2 mos

Industry Experience

7 yrs, 2 mos

4.6

256 Reviews

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256 Reviews of Jack Hawes

October 14, 2020

Dealership Rating
Employee Rating

Its a disgrace, after buying a car and within one week the car broke down. I was not given a car.or rental after dropping off the car for fixing, its embrassing and unreasonable. I had to to spend additio More

by MARLONLGMG30
Recommend Dealer
No

Other Employees Tagged: Keith Osier, Ed Smith, Scott Rhodes, Patrick Zimmerman , Dave Robinson, Mark Williams

October 01, 2020

Dealership Rating
Employee Rating

Wish I could help you more my Parkinson does not let me type v1erý1 1good 11 this little pit too k Over 20 minutes to do service was great all the people were helpful an1d friendly thank you wjbjr More

by bloomw
Recommend Dealer
Yes

Other Employees Tagged: Keith Osier, Ed Smith, Scott Rhodes, Patrick Zimmerman , Ron Christiano, Dave Robinson, Bryce Seeley, Mark Williams

August 21, 2020

Dealership Rating
Employee Rating

Awesome service experience! Staff was friendly and professional. Truck was serviced on time. Prices are fair. I will purchase my next vehicle from Cortese Auto. More

by Mwilli10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ed Smith , Mark Williams

July 10, 2020

Dealership Rating
Employee Rating

Great service and great people friendly people very clean service department all my questions were answered they gave me a rental car which was clean More

by Kgrasley4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 12, 2020

Dealership Rating
Employee Rating

Brought my MKX in for a recall for a battery cable issue. Service staff was awesome. Was in and out quickly. Great job by everyone. More

by Kendell
Recommend Dealer
Yes

March 23, 2020

Dealership Rating
Employee Rating

Good sales team Jack and Phil were both great to work with. Jack helped me get my new truck ordered and kept me informed along the way. Phil did a great job when my t More

by jramsden16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Phil Valenti , Ron Christiano, David Eichelberger

Apr 08, 2020

Cortese Ford Lincoln responded

Thanks for the positive feedback!

January 29, 2020

Dealership Rating
Employee Rating

I bout my fourth car ,I will be there for my fifth car very soon ,they, they're great people. Best car dealership in Rochester NY. More

by shoobydo45
Recommend Dealer
Yes

Other Employees Tagged: Darren Sneddon , David Eichelberger

Feb 05, 2020

Cortese Ford Lincoln responded

Thanks for being a loyal customer! We appreciate it.

January 27, 2020

Dealership Rating
Employee Rating

Service met my expectation. Jack Hawes is professional and gave me good options for my next leasing experience. Al the service advisor is always polite and professional. More

by kim37jones
Recommend Dealer
Yes

Other Employees Tagged: Al

Jan 30, 2020

Cortese Ford Lincoln responded

Thanks Kim. We are happy to have provided you with a great experience. Samantha Cortese

November 08, 2019

Dealership Rating
Employee Rating

Quality dealership!!! We have purchased several cars from Cortese Ford and the service they provide is #1. the sales staff are friendly and service is always willing to he More

by dkendall0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Darren Sneddon , Shane Chapin

Nov 12, 2019

Cortese Ford Lincoln responded

Thank you for taking the time out of your day to tell us about your experience. Reviews like yours provide encouraging feedback.

November 07, 2019

Dealership Rating
Employee Rating

New car Jack was very nice and helpful in terminating my old lease and purchasing a new car. I enjoyed dealing with him. Thank you for your attention, enthu More

by eleanor.biggers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 12, 2019

Cortese Ford Lincoln responded

Eleanor, we are happy that you had such a great experience with Jack. Enjoy your new vehicle. Samantha Cortese

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