Jack Hojnacki | Page 3

Great service and timely delivery. Each department is very professional. I would recommend this dealership highly. Each department is very professional. I would recommend this dealership highly. More

by LSTARR Verified Customer Verified Customer

Helpful 0

Report | Print

Salesman Jack was great, knew all questions. The “genius “ was a nice kid who knew all about technical stuff and nothing about the car. He seemed misplaced at front door playing computers, but n The “genius “ was a nice kid who knew all about technical stuff and nothing about the car. He seemed misplaced at front door playing computers, but not greeting folks coming in More

Helpful 0

Report | Print

Poor communication from service advisor and dismissive attitude from other dealership employees. I purchased a vehicle from another company and no comparison between their quality of service and BMWs. attitude from other dealership employees. I purchased a vehicle from another company and no comparison between their quality of service and BMWs. More

by jemullenix Verified Customer Verified Customer

Helpful 4

Report | Print

Overall a transactional experience, expected little bit more from BMW. Genius group can be more trained to answer general questions. more from BMW. Genius group can be more trained to answer general questions. More

by RASMI2 Verified Customer Verified Customer

Helpful 1

Report | Print

Very professional - they got me in when it fit my schedule. Intake was quick and organized, service advisor (Adam Holguin) was polite and knowledgeable. Within a short amount of time they sent me a v schedule. Intake was quick and organized, service advisor (Adam Holguin) was polite and knowledgeable. Within a short amount of time they sent me a video showing the initial inspection of my vehicle - everything was very clear. As it turned out, I needed a new tire (they discovered a road hazard in it) so they had to keep my car overnight and they were out of loaners so they gave me an Uber ride home and another back to the dealership the next morning. Highly recommended, they did excellent work! More

by bobfv Verified Customer Verified Customer

Helpful 0

Report | Print

They made the time to answer questions I had and fix a problem I had. problem I had. More

Helpful 0

Report | Print

Jack Hojnack has sold me 4 cars and each and every time he has been most helpful, knowledgeable, informative, and communicative on the status of my car. great deals following a very short and straightforwa he has been most helpful, knowledgeable, informative, and communicative on the status of my car. great deals following a very short and straightforward negotiation. My service advisor, Maria, is the best. I give this dealership 5+stars. More

by RGMEEKS1 Verified Customer Verified Customer

Helpful 0

Report | Print

Jack Hojnacki , has help me for years and every time he makes me so surprise, because the car I get is the best and I love. The car I traded in loved and I promise the X3 it would get good owner. So the makes me so surprise, because the car I get is the best and I love. The car I traded in loved and I promise the X3 it would get good owner. So the Genus Natalie was great and very sweet. That is why I deal with BMW THANKS More

by BARBANSON22 Verified Customer Verified Customer

Helpful 0

Report | Print

Professional and courteous service. The service rep paid attention to detail laid out all my options. The wait time was acceptable. And everything worked out well. The service rep paid attention to detail laid out all my options. The wait time was acceptable. And everything worked out well. More

by pjhSQR Verified Customer Verified Customer

Helpful 0

Report | Print

As a BMW NA and BMW Manufacturing retiree I enjoy the privilege to purchase/lease at the employee purchase/lease Program which allows me to purchase a BMW vehicle at a certain amount below BMW center inv privilege to purchase/lease at the employee purchase/lease Program which allows me to purchase a BMW vehicle at a certain amount below BMW center invoice for which the dealership will be reimbursed. BMW of Sarasota did not follow the employee purchase program by adding approx. $1500 in additional profit (as admitted by the sales person) thus violating the agreement that lets me buy the vehicle at a fixed amount below invoice. The salesperson stated that if I do not pay the additional profit amount, I will not get the car. My previous BMW that I purchased from BMW of Sarasota under the same program was not charged with an “additional profit fee”. This explains my low rating for the salesperson in this transaction. I strongly feel that BMW of Sarasota should reimburse me for the additional dealer profit fee. More

by roharh Verified Customer Verified Customer

Helpful 2

Report | Print