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Jack Kim
Jack Kim at South Bay Hyundai

Jack Kim

Expert Service Consultant

South Bay Hyundai

20433 Hawthorne Blvd
Torrance, CA 90503

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4.7
1,040 Reviews

Welcome to South Bay Hyundai! I look forward to helping you with all of your service needs. I will do my best to take the utmost care of you and your car.

Dealership Experience

10 yrs

Industry Experience

10 yrs

Specialties & Trainings

Service Consultant Bronze Certification

Service Consultant Silver Certification

4.7

1,040 Reviews

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1040 Reviews of Jack Kim

October 23, 2025

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Employee Rating

Clean, friendly, professional. I was happy with the service and with the time it took. More

by SSTRATI
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Workmanship
Service Time
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Recommend Dealer
Yes
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Oct 27, 2025

South Bay Hyundai responded

Thank you for your kind words! We’re thrilled to hear that you found our service clean, friendly, and professional, and that your visit was efficient. We appreciate your feedback and look forward to serving you again!

October 17, 2025

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Employee Rating

Jack Kim continues to provide above and beyond customer service for me and my vehicles. He is the exemplary example of what customer service is all about! The waiting area at SB Hyundai continues to be f More

by GHMcPhatter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 17, 2025

South Bay Hyundai responded

Thank you so much for your wonderful review! We’re thrilled to hear that Jack continues to provide exceptional service and that our team is helping make each visit a positive experience. It’s great to know you appreciate the care we put into maintaining our waiting area as well. We truly value your loyalty and recommendation - and we look forward to continuing to take care of you and your Hyundai!

September 27, 2025

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Employee Rating

Jack Kim is an excellent representative for Hyundai. He knows his cars and is extremely helpful. More

by mlwgolfer
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 29, 2025

South Bay Hyundai responded

Thank you for recognizing Jack! We’re delighted to hear he provided such knowledgeable and helpful support during your visit. He truly represents the level of care we strive to deliver for every guest, and we’ll be sure to share your kind words with him. We look forward to serving you again!

September 27, 2025

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good timely service. I will be back when I need help from a dealership - Thanks More

by bkelly1241
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Sep 29, 2025

South Bay Hyundai responded

Thank you for your kind words! We’re glad to hear you received timely service and that we could be of help. We truly appreciate your trust and look forward to welcoming you back whenever you need us.

September 26, 2025

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Employee Rating

Jack is the best & the tech working on my car was thorough with video documentation More

by IRENE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 29, 2025

South Bay Hyundai responded

Thank you for sharing your experience! We’re so glad to hear that Jack provided excellent support and that our technician’s video documentation gave you confidence in the work performed. We truly appreciate your feedback and look forward to assisting you again at your next visit.

September 15, 2025

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They helped me when I needed my car serviced. I wish I lived closer to this dealer for all my needs. More

by mail6
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Willian Morales

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Sep 22, 2025

South Bay Hyundai responded

Thank you for sharing your feedback! We’re glad we could assist with your service needs and truly appreciate your kind words. We hope to continue serving you whenever you’re able to visit us.

August 31, 2025

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Employee Rating

Jack is the only rep that cares and is professional in service. It was a pleasure and I will only request him going forward. . More

by nancykoza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 02, 2025

South Bay Hyundai responded

Thank you for sharing your experience with us! We’re so glad to hear that Jack provided you with the professional and caring service you deserve. We’ll be sure to share your kind words with him, and we look forward to welcoming you back next time. It means a lot to know you’ll be requesting him for your future visits.

August 24, 2025

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Employee Rating

Jack is the best service representative in SB Hyundai. From the manager Calvin to Keito, all the service reps are super kind and friendly over executive service attitude! Definitely come back again More

by kmotorsceo
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Calvin Jeong, Jeremy Davis, Nicole Nelson, Kei Yukimura, Willian Morales, Leslie Pacas

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Aug 25, 2025

South Bay Hyundai responded

We’re thrilled to hear such wonderful feedback about Jack and our entire service team! From Calvin to Keito, we’re proud to have a staff that treats every guest with kindness and professionalism. Thank you for your kind words! We look forward to welcoming you back again!

August 22, 2025

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Employee Rating

Jack was great. Nice, transparent and attentive. If all of your agents are like him, I will definitely be back. More

by i.martinez.osvaldo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 25, 2025

South Bay Hyundai responded

We’re thrilled to hear that Jack made such a positive impression! His transparency and attentive care are exactly what we aim to provide for every guest. Thank you for your kind words — we’ll be sure to share them with Jack. We look forward to welcoming you back again in the future!

August 18, 2025

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Employee Rating

This dealership damaged my rim when they changed the tire on my 2012 Azara, and Mr. Kim was of litter of no help in get the damage fixed. More

by latkins2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Aug 18, 2025

South Bay Hyundai responded

We’re very sorry to hear about your experience and the concern regarding your vehicle’s rim. That’s certainly not the level of service we aim to provide, and we understand how frustrating this must have been. We’d like the opportunity to review the situation further. Please reach out to our management team directly at your earliest convenience so we can address this matter.

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