"Always a great buying experience at Ferman Mini"
Working with Santos at Ferman Mini is always a great experience. I love getting a new car, but dread the process. Santos makes it smooth and easy. This is the second Mini we bought with him. The next time we’re in the market for a new car, we know where we’re going. Tomas Hernandez in Finance was a pleasure to work with. A shoutout to Jack Rowland for his help. Thank you to you all.
"Best car buying experience ever!!!"
- Rafi Suarez
Sara and Jack were amazing!! Jack waited for me and my daughter to test drive the Mini after hours. We got there around 8:30 PM, but that didn't stop Jack from showing us the car, text drive, and go over every detail. Sara made sure every one of our needs were meet. She did it before, during, and after the delivery. Sara and Jack made us very happy. This was my daughter's first car buying experience and both of them made it very special. Will buy again from Sara and Jack.
"The BEST experiance from the BEST MINI dealer in the country"
- Sir Tyne
What could be better than traveling from the North Carolina to San Francisco to pick up our new Countryman at the beginning of MINI Takes the States. Well, this can: Surprising at delivery was Jack Rowland who flew to CA from FL just to handle the delivery for us. Kudos to Jack Rowland and to Ferman MINI for doing this. It was a day to remember.
"Enthusiast first, Motoring Advisor second!"
I first met Jack as a fellow MINI owner who quickly became very active in the MINI community. When he was on the fence about becoming an MA, I thought who better than someone who knows the brand, is well-known in the clubs, and who genuinely cares about people and their happiness. My husband and I have purchased 2 MINIs each from Jack and each transaction was smooth and professional. He spends time after the deal going over the vehicle and explaining the options. He also has some special intuition and knack for sensing when someone might be ready to purchase and looks out for specials and specific vehicles to suit their taste. And, if you’re not clear on exactly what you want he will work with you to decide what’s important to you. I definitely recommend Jack and Ferman MINI.
"My first mini and then there were two! "
Jack introduced us to our first mini and made the experience so fun from designing our new car to getting KK loved in the mini community. We loved our first mini so much... we got a second one a year later. Jack found us our perfect roadster!
"All things MINI"
Jack Rowland is the epitome of what a salesman should be... he looks out for his customers! We have bought multiple cars from Jack and will continue to
Do so as long as he is at MINI.
"Mini Bee is the best! 🐝"
Our daughter, Carolyn was purchasing her first car. She decided she wanted a Mini, so we called Jack. He sent great information and options and we were able to quickly find a car in her budget. Jack did an awesome job of explaining all the safety features to us - the worried parents, and took his time and carefully explained all the car’s features to Carolyn. It was getting late, the dealership was closing, thunderstorms were rolling in, but Jack took no shortcuts and Carolyn drove off a happy mini owner. Jack made us feel like the most important customers there, and it was a wonderful car buying experience. We would never purchase a Mini from anyone else!
"No one loves MINIs like Jack loves MInis!"
When I think of MINIs, I think of Jack. I’ve owned 4 MINIs in my life and Jack got my 3rd and most coveted MINI for me. He searched long and wide for it and got me exactly what I wanted! He goes above and beyond what he needs to, to facilitate adoptions and bring new Miniacs into the world. Thanks, Jack!!!
My experience with Jack Rowland has been nothing short of amazing with both MINI’s that I’ve purchased from him! He goes above and beyond for the customer to make sure the entire experience is perfect.
"Always amazing service!"
- Mini Rita
Jack has always gone above and beyond in providing us with the best service and advice! We recommend him to anyone looking for a Mini!