Jacob Martin
Jacob Martin at Galleria BMW

Jacob Martin | Page 2

Client Advisor

Galleria BMW

11282 Mandal Parkway
D'iberville, MS 39540

Contact Me
4.9
67 Reviews

Jacob Martin, local to Gulfport, MS joined our team in November of 2019. He has worked in multiple roles and continues to grow with our team. He says his favorite part of his job is helping customers achieve their dreams. He enjoys spending time with his family and playing basketball. Loves teamwork and is always willing to help in any way. "It is literally true that you can succeed best and quickest by helping others succeed." Napoleon Hill

Dealership Experience

5 yrs, 9 mos

Industry Experience

5 yrs, 9 mos

Specialties & Trainings

YOUTUBE - jakefromgalleria

Facebook - Jake Martin

View more specialties & trainings

Languages Spoken

English English

Employee Video

4.9

67 Reviews

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67 Reviews of Jacob Martin

March 24, 2026

Dealership Rating
Employee Rating

This was the easiest and best buying experience in my 50 years of car purchasing More

by Smoothy58
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ava Williams

Mar 30, 2026

Galleria BMW responded

Thank you for the amazing review! We’re honored to hear this was the easiest and best car-buying experience you’ve had in 50 years of purchasing vehicles. That is truly one of the highest compliments we could receive. We appreciate your support and thank you for choosing Galleria BMW!

March 16, 2026

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Employee Rating

I had an excellent experience with Galleria BMW and wanted to recognize the outstanding service from their team. Jacob in sales was extremely helpful throughout the custom order process for my BMW i4. More

by dunia11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Benjamin Sutphin , Ryan Light

Mar 16, 2026

Galleria BMW responded

Thank you for the wonderful review! We’re so glad to hear you had such a great experience with our team during your BMW i4 custom order. Jacob takes pride in keeping his clients informed throughout the process, and it’s great to know the production tracking and updates made the experience even better. We’re also happy Benjamin could make the paperwork quick and easy over Zoom, and that Ryan was able to help you get set up with the Electrify America promotion after delivery. We truly appreciate your recommendation and hope you’re loving every mile in your new i4. Please don’t hesitate to reach out if we can assist you with anything in the future!

March 12, 2026

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Employee Rating

One word describes my experience at Galleria: Wow. After 40+ years of buying and leasing cars, this was hands-down the best experience I've ever had, top to bottom. More

by gsiokis
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ava Williams

Mar 14, 2026

Galleria BMW responded

Thank you for the incredible feedback! We’re honored to hear that after 40+ years of buying and leasing vehicles, your experience with us stood out as the best. That truly means a lot to our team. We appreciate you choosing Galleria and look forward to assisting you again in the future!

March 03, 2026

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Great service, very kind and helpful when they explain everything they also were always looking for everything i want. More

by Andres Auerbach
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ava Williams

Mar 08, 2026

Galleria BMW responded

Thank you for the kind words, Andres! We’re glad to hear the team was helpful and took the time to explain everything while making sure you found exactly what you were looking for. We appreciate your support and hope you enjoy your new vehicle!

March 01, 2026

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Employee Rating

After going through a very similar but hectic process with a different BMW dealer/broker less than one year ago for my new vehicle, Jacob and Ava restored my faith in BMW’s ability to deliver top notch More

by James.Hiatt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ava Williams

Mar 02, 2026

Galleria BMW responded

James, this truly means a lot — thank you for sharing your experience. We’re sorry to hear your last purchase elsewhere was hectic, but we’re so glad Jacob and Ava were able to completely turn that around for you. Providing top-notch service with a clear, simple, and stress-free process is exactly what we aim for, and it’s great to know they delivered (and WOW’d you in the process). We can’t wait for your wife’s vehicle to arrive so you can both enjoy the full experience. Thank you again for your trust and for giving us the opportunity to earn your business!

February 26, 2026

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I’m in Florida and my purchase was pleasantly smooth and accurate. It was pleasure to work with their staff More

by stacy brown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amanda Tibbals

Mar 02, 2026

Galleria BMW responded

Stacy, thank you so much for sharing your experience! We’re thrilled to hear that even from Florida, your purchase was smooth and accurate from start to finish. Our team works hard to make the process easy no matter where you’re located, and it means a lot to know it showed. It was truly a pleasure working with you, and we hope you’re loving your new vehicle!

February 25, 2026

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Employee Rating

Working with Ava with a pleasure. She provided exceptional service and was very profound on her knowledge about the car and programs I was purchasing. The process was so simple I trul More

by Jackiet1551
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ava Williams

Feb 26, 2026

Galleria BMW responded

Thank you for the wonderful review! We’re so glad to hear you had such a great experience working with Ava. She truly takes pride in making the process simple and enjoyable while ensuring everything is clearly explained. We appreciate your kind words and your business, and we’re always here if you need anything in the future!

February 18, 2026

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Employee Rating

We found Galleria BMW through a Broker, and will say it has been a 5 star experience! This is our 2nd time buying a car from an out of state dealer (buying from NC), and the process couldn’t have been smoo More

by rockensocks
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 19, 2026

Galleria BMW responded

Thank you so much for the 5-star review! We’re thrilled to hear that your second out-of-state purchase was such a smooth and seamless experience. Ava, Ben, and Dan truly work hard to make the process easy and stress-free, especially when coordinating from North Carolina. We sincerely appreciate your trust in Galleria BMW and look forward to assisting you again in the future. Enjoy your new BMW!

February 18, 2026

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My experience was all done remotely, starting with Jacob Martin. He was very friendly and patient - answering all my questions, even the ones I asked more than once! Very good communication and coordination More

by murphyb74
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 19, 2026

Galleria BMW responded

Thank you so much for sharing your experience! We’re thrilled to hear that Jacob Martin made the remote process smooth and stress-free, answering all of your questions with patience and clear communication. It’s great to know that Dan Leahy and Benjamin Sutphin helped coordinate everything seamlessly as well. Congratulations on your new 2026 X5 PHEV—what an exciting experience to pick it up at the BMW Performance Center in South Carolina! We truly appreciate your trust in Galleria BMW and look forward to being here for you long after delivery. Enjoy every mile!

February 12, 2026

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Employee Rating

Jacob and the team at BMW galleria was amazing. I am so happy with my new car and the level of of service I was provided. More

by David Del Rio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amy Lancaster

Feb 19, 2026

Galleria BMW responded

David, thank you so much for the kind words! We’re thrilled to hear that Jacob and the team provided an amazing experience and that you’re so happy with your new car. Delivering exceptional service is always our goal, and it means a lot to know we hit the mark. Congratulations on your new BMW, and we look forward to assisting you again in the future!

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