Dealer Reviews
Cars for Sale
Dealer Log In
Jacob Martin
123 Reviews
Dealership Experience
2 yrs, 9 mos
Industry Experience
3 yrs, 9 mos
123 Reviews
Write a Review
123 Reviews of Jacob Martin
November 28, 2025
Fast, knowledgeable, excellent customer service and a great customer waiting area Very grateful for late evening appointments for those who work during the day great customer waiting area Very grateful for late evening appointments for those who work during the day More
by SIDRAE87
Verified CustomerOther Employees Tagged: Jacob Martin
November 26, 2025
Over the past six years, my experience with this dealership has been predominantly positive. I have purchased two vehicles. However, my recent service visit was unsatisfactory. I scheduled a routine dealership has been predominantly positive. I have purchased two vehicles. However, my recent service visit was unsatisfactory. I scheduled a routine maintenance appointment for my 11:00 AM visit. The inspection was conducted promptly, and I authorized the necessary repairs using the link provided in a timely manner. Unfortunately, there was no subsequent communication. Typically, when a vehicle is ready, prompt (within reason) communication is provided. I initiated inquiries about the status around 3:30 PM, as I should have received a response by that time. I distributed the text messages (as that is my preferred method of communication) and subsequently attempted to call, but was repeatedly transferred. It took until 5:00 PM to connect with someone. As I mentioned, this experience deviates from my usual positive encounters. I explained the situation and expressed my dissatisfaction with the lack of communication. The issue was promptly resolved upon my explanation. I do not hold individuals accountable for occasional lapses in communication, as we are all human and may occasionally make mistakes. I intend to return and hope that the positive experiences will continue. More
by Bradley
Other Employees Tagged: Jacob Martin
Dealership Inventory (370 Vehicles)
