Jacob Martin | Page 13

I always have a great experience with the service department. Was expecting a long wait due to them being so busy, but was in and out in an hour. Very pleased with the service I received. department. Was expecting a long wait due to them being so busy, but was in and out in an hour. Very pleased with the service I received. More

by BROWN5341 Verified Customer Verified Customer

Report | Print

Already did a survey today as to how great our experience was!!! Best service advisor!!! was!!! Best service advisor!!! More

by COOKIEMOM88 Verified Customer Verified Customer

Report | Print

Great service and nice waiting area. Staff was friendly didn’t have to wait long to be attended to. Staff was friendly didn’t have to wait long to be attended to. More

by TERRIMACK37 Verified Customer Verified Customer

Report | Print

Truthful and honest Explains what you dont know and needs to know!! Definitely will be back...Definitely to know!! Definitely will be back...Definitely More

by majorbarnwell Verified Customer Verified Customer

Report | Print

Jacob Martin is a without question the most exceptional customer service associate I've ever encountered in any capacity. This man deserves the highest degree of recognition offered through Hyundai. customer service associate I've ever encountered in any capacity. This man deserves the highest degree of recognition offered through Hyundai. More

by willboydcrnp Verified Customer Verified Customer

Report | Print

Friendly and professional service. Reasonable pricing. No pressure to upsell services. I definitely plan to continue using Tameron Hyundai to service my Tucson. Reasonable pricing. No pressure to upsell services. I definitely plan to continue using Tameron Hyundai to service my Tucson. More

by WharfRat Verified Customer Verified Customer

Report | Print

-Totally abandoned me as a customer -20 year 200k warranty is not supported -My family I will never buy a new car again warranty is not supported -My family I will never buy a new car again More

by CBURTON6 Verified Customer Verified Customer

Report | Print

Professional and very prompt nice if car wash included with cost of service thank you with cost of service thank you More

by Larry Verified Customer Verified Customer

Report | Print

Fast, knowledgeable, excellent customer service and a great customer waiting area Very grateful for late evening appointments for those who work during the day great customer waiting area Very grateful for late evening appointments for those who work during the day More

by SIDRAE87 Verified Customer Verified Customer

Report | Print

Over the past six years, my experience with this dealership has been predominantly positive. I have purchased two vehicles. However, my recent service visit was unsatisfactory. I scheduled a routine dealership has been predominantly positive. I have purchased two vehicles. However, my recent service visit was unsatisfactory. I scheduled a routine maintenance appointment for my 11:00 AM visit. The inspection was conducted promptly, and I authorized the necessary repairs using the link provided in a timely manner. Unfortunately, there was no subsequent communication. Typically, when a vehicle is ready, prompt (within reason) communication is provided. I initiated inquiries about the status around 3:30 PM, as I should have received a response by that time. I distributed the text messages (as that is my preferred method of communication) and subsequently attempted to call, but was repeatedly transferred. It took until 5:00 PM to connect with someone. As I mentioned, this experience deviates from my usual positive encounters. I explained the situation and expressed my dissatisfaction with the lack of communication. The issue was promptly resolved upon my explanation. I do not hold individuals accountable for occasional lapses in communication, as we are all human and may occasionally make mistakes. I intend to return and hope that the positive experiences will continue. More

by Bradley Verified Customer Verified Customer

Report | Print