Jacob McMillen
Jacob McMillen at Randy Marion Subaru

Jacob McMillen | Page 5

Service Advisor

Randy Marion Subaru

301 West Plaza Drive
Mooresville, NC 28117

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4.9
156 Reviews
4.9

156 Reviews

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156 Reviews of Jacob McMillen

December 10, 2025

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Employee Rating

Have 2 older Subaru autos. Been using the same service provider for them for at least 4 years, but due to my recent experience with Randy Marion and my service advisor, Jessica More

by scottvaldez1976
Service Price Transparency
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Recommend Dealer
Yes
Dec 11, 2025

Randy Marion Subaru responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Randy Marion Subaru to be a positive one. Please don't hesitate to reach out if you need anything else.

December 08, 2025

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I Have purchased Several Subaru from Randy Marion Subaru in the past years. They have always been excellent to deal with. They have been everything and more when it comes to servicing my cars. I will be bac More

by gmlawler108
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jessica Matos

Dec 08, 2025

Randy Marion Subaru responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Randy Marion Subaru!

December 06, 2025

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Mark and everyone was amazing. Everything was done in a professional way and handled well More

by bonaddioalexandra
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Recommend Dealer
Yes
Dec 06, 2025

Randy Marion Subaru responded

Thank you for choosing Randy Marion Subaru. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 02, 2025

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Wonderfull! !!!!!!!!!!!!!!!!wonderful wonderful wonderful wonderfulwonderful wonderful wonderful wonderful wonderful wonderful wonderful it is best automotive cen More

by JRAGAN159@aol.com
Service Price Transparency
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Recommend Dealer
Yes
Dec 02, 2025

Randy Marion Subaru responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 30, 2025

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They made sure all my car problems were taken care of had to take it back because something wasn't quite right after having it fixed its great now More

by ziggy69jr
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Recommend Dealer
Yes
Nov 30, 2025

Randy Marion Subaru responded

Thanks for sharing about your experience with Randy Marion Subaru. We appreciate your business and hope to see you again soon!

November 23, 2025

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Employee Rating

Very professional and there are no surprises. We’ve been happy with both the sales process and the follow-up service. More

by rowlesnc
Service Price Transparency
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Recommend Dealer
Yes
Nov 23, 2025

Randy Marion Subaru responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 20, 2025

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Employee Rating

People are very friendly and helpful. Waiting area is customer-friendly and quiet. Service was completed very quickly and efficiently and and update on items done and work that may be More

by DWAUGH77
Recommend Dealer
Yes
Nov 20, 2025

Randy Marion Subaru responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 18, 2025

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Employee Rating

Jacob was great. Service appointment completed timely and I appreciated the service video. Great experience overall. More

by zukini98
Service Price Transparency
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Recommend Dealer
Yes
Nov 18, 2025

Randy Marion Subaru responded

Thanks for sharing your thoughts about your experience with Randy Marion Subaru. We appreciate your business and hope to see you again soon!

November 17, 2025

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I had a great experience with the service department! they were very kind and helpful from the fist moment we spoke. They went out of the way to help me find tires that i could afford. I really appreciat More

by ERODRIGUEZ0722
Service Price Transparency
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Recommend Dealer
Yes
Nov 17, 2025

Randy Marion Subaru responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Randy Marion Subaru.

November 16, 2025

Dealership Rating
Employee Rating

I sincerely appreciate the ease of scheduling once I had a service manager. (Your AI greeter would not let me schedule more than 1 action.) Excellent service. Pick on my vehicle is always needed and ther More

by LFRY104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 16, 2025

Randy Marion Subaru responded

Thank you for choosing Randy Marion Subaru. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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