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Jacob Wilson
Jacob Wilson at Gordie Boucher Ford Lincoln of West Bend

Jacob Wilson

Service Advisor

Gordie Boucher Ford Lincoln of West Bend

3021 W Washington St
West Bend, WI 53095

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4.8
56 Reviews
4.8

56 Reviews

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56 Reviews of Jacob Wilson

November 22, 2025

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Employee Rating

they went above and beyond what is expected of them they also replaced a GPS chip no charge I would recommend them to anyone service department was bar none More

by tom
Recommend Dealer
Yes

Other Employees Tagged: Jacob Wilson

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Nov 22, 2025

Gordie Boucher Ford Lincoln of West Bend responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Joe Hohmann Service Manager 262-338-3379

November 13, 2025

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Employee Rating

Always get me taken care of. Only place I will take my vehicle for maintenance More

by Bill.kumrow
Recommend Dealer
Yes

Other Employees Tagged: Jacob Wilson

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Nov 14, 2025

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Joe Hohmann Service Manager 262-338-3379

November 13, 2025

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Employee Rating

Jacob was the best Jacob really helped me to get the job done and did a good job More

by Polanale1
Recommend Dealer
Yes

Other Employees Tagged: Jacob Wilson

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Nov 13, 2025

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for sharing about your experience with Gordie Boucher Ford Lincoln of West Bend. We appreciate your business and hope to see you again soon! Joe Hohmann Service Manager 262-338-3379

November 09, 2025

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Employee Rating

Still need one of my tires fixed that are still leaking and the bead isn't set in that one either More

by Polanale1
Recommend Dealer
No

Other Employees Tagged: Jacob Wilson

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Nov 12, 2025

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and ensure that the same issue doesn't continue to happen. Joe Hohmann Service Manager 262-338-3379

October 30, 2025

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All staff are very friendly and professional, including the shuttle drivers. I’m always pleased with the service. More

by pez2554
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Zieja, Kim Gonzales , Shuttle drivers

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Oct 30, 2025

Gordie Boucher Ford Lincoln of West Bend responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Ford Lincoln of West Bend. We appreciate your business and hope to see you again soon! Joe Hohmann Service Manager 262-338-3379

October 20, 2025

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Employee Rating

Nice place, had good luck with service but not last time. Wait d to long More

by Chris.warren66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 20, 2025

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Chris, feel free to contact us at your convenience. Joe Hohmann Service Manager 262-338-3379

October 10, 2025

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Employee Rating

Nice, friendly, knowledgeable people. Very helpful which made me very comfortable. Plus a great selection of vehicles. More

by rgzalewski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Zieja

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Oct 10, 2025

Gordie Boucher Ford Lincoln of West Bend responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Hohmann Service Manager 262-338-3379

October 03, 2025

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Employee Rating

We love the friendly staff and service! Always helpful....clean business...Jacob was very helpful and knowledgeable! More

by CHESTERCHEESEDOG50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Larry Sabel, Monica Dewey

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Oct 03, 2025

Gordie Boucher Ford Lincoln of West Bend responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend, we look forward to having you as a valued customer for many years to come! Joe Hohmann Service Manager 262-338-3379

September 27, 2025

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Employee Rating

Work is way too expensive they want over 800. 00 dollars for a transmission filter change and some fluid. Not fixing anything just replacing the filter and some fluid. More

by stonesmc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Oct 01, 2025

Gordie Boucher Ford Lincoln of West Bend responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. Joe Hohmann Service Manager 262-338-3379

September 26, 2025

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Employee Rating

Everyone there'was friendly and did a great job. I received a very fair trade in for my Ford as well. This Ford is my fifth Ford! I love them. More

by rturbak47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Zieja, Joseph Hohmann, Kim Gonzales, Roy Hebert, Monica Dewey , Tyler Howey

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Sep 26, 2025

Gordie Boucher Ford Lincoln of West Bend responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Hohmann Service Manager 262-338-3379

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