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Jacqueline Quinlan
Jacqueline Quinlan
Service Advisor
Colonial West Chevrolet of Fitchburg
314 John Fitch Hwy
Fitchburg, MA 01420
264 Reviews
Dealership Experience
4 yrs, 1 mo
264 Reviews
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264 Reviews of Jacqueline Quinlan
November 25, 2025
I love how friendly and helpful this dealership is. If you need work on your vehicle they will check it out give you an estimate and advise you the best way to fix it. And they stand behind their work If you need work on your vehicle they will check it out give you an estimate and advise you the best way to fix it. And they stand behind their work guaranteed. More
by Ref
Other Employees Tagged: Edison DaCosta, Christopher Taylor, Pamela Bussiere
November 25, 2025
It's easy to make an appointment. A comfortable waiting room with a coffee machine. Excellent and fast service. Friendly professional team ready to solve complex problems. A comfortable waiting room with a coffee machine. Excellent and fast service. Friendly professional team ready to solve complex problems. More
by Sergey Zubrilov
Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd, Pamela Bussiere, Shelley Dupre
November 18, 2025
Made an online appointment for an oil change and tire rotation and arrived a little early, they took my truck 15 minutes before my scheduled time and got me back on the road 15 minutes earlier than I pla rotation and arrived a little early, they took my truck 15 minutes before my scheduled time and got me back on the road 15 minutes earlier than I planned!!!! Great service!! More
by Paulf
Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd, Pamela Bussiere, Shelley Dupre
November 07, 2025
The experience was better than I expected. Pam the cashier was the one that stuck out the most, her customer service skills were impeccable, and her attention to detail was astonishing. All in Pam the cashier was the one that stuck out the most, her customer service skills were impeccable, and her attention to detail was astonishing. All in all it was an amazing how well the rest of the staff worked the the two other individuals that were working the service desk. Please make sure to relay the message that the cashier was what made the customer experience amazing. More
by john.rizzelli
Other Employees Tagged: Christopher Taylor, Pamela Bussiere
November 01, 2025
The dealership is on time. Everyone was friendly and kept me informed on the maintenance of truck. The waiting area was clean and comfortable . Bathroom was clean . Everyone was friendly and kept me informed on the maintenance of truck. The waiting area was clean and comfortable . Bathroom was clean . More
by cherylprice1960
Other Employees Tagged: Edison DaCosta, Pamela Bussiere
October 30, 2025
Everything was great , thank you for all the assistance and care the team is great and care the team is great More
by mikerada2469
Other Employees Tagged: Edison DaCosta, Angie Shepherd, Pamela Bussiere, Shelley Dupre
October 28, 2025
Very professional, however very, very, very disappointed. Had tires rotated and the now my tire pressure monitor needs to be replaced. It worked fine prior to the service. Not sure if I will have you fix it, Had tires rotated and the now my tire pressure monitor needs to be replaced. It worked fine prior to the service. Not sure if I will have you fix it, you want to charge me $449. Seems a little suspicious when the system has been working fine More
by Rrrobuccio
Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd, Pamela Bussiere, Shelley Dupre
October 23, 2025
The folks at Colonial West should be proud as they run the most customer friendly service departments I have ever dealt with. The entire service experience is smooth as butter with friendly front desk the most customer friendly service departments I have ever dealt with. The entire service experience is smooth as butter with friendly front desk staff who keep you informed throughout the repair. The technicians do great work with attention to detail I’ve not experienced with other Chevy service departments in the area. They’ve made me a customer for life. Highly recommended. More
by claves-soon
Other Employees Tagged: Edison DaCosta, Pamela Bussiere
October 21, 2025
Service team is on point. They really took care of me and my truck. The service manager is extremely nice and understands customers needs. I have often said a service depar They really took care of me and my truck. The service manager is extremely nice and understands customers needs. I have often said a service department makes or breaks a dealership. This is a good team and I will be back for service and for my next purchase More
by Jawiley1459
Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd, Pamela Bussiere, Shelley Dupre
October 20, 2025
Waiting room is clean and comfortable. Friendly staff! Good prices. Can’t ask for much more Friendly staff! Good prices. Can’t ask for much more More
by craigboissoneau
Other Employees Tagged: Pamela Bussiere
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