Jacqueline Quinlan | Page 27

They are pleasant and polite. .it's a pleasure to do business with them. They very personal with there customers .it's a pleasure to do business with them. They very personal with there customers More

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Excellent service here! I had an issue with my car that I had no idea about, it wouldn’t start and Shelley and Phil came to my rescue. Shelley was able to accommodate me and I had an issue with my car that I had no idea about, it wouldn’t start and Shelley and Phil came to my rescue. Shelley was able to accommodate me and brought my car to the dealership. They were able to find out the issue and resolve it in that same day! I was able to drive my car home after work. Chris, Edison, Jackie and Angie are wonderful and helped me with this issue. The best service and people here. Thank you!! More

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Excellent service. Satisfied all my needs and questions and customer service made the whole process extremely easy. Satisfied all my needs and questions and customer service made the whole process extremely easy. More

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From my thirty years in the automotive parts business my message to individual shops is service is 85% of the job. The shop can control the 15% inside the shop but without service you have no need for bays message to individual shops is service is 85% of the job. The shop can control the 15% inside the shop but without service you have no need for bays or technicians. I followed John Lane with my car sales and now I will do the same for service. Service needs to remember a great public speaker and salesman, Zig Ziglar, You are best to explain cost once rather than to apologize for proce forever. Keep your game on Colonial. More

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Just a regular service appointment with customer service being right on! If your reading this trust me it’s a good place to go. Reminders throughout before and after, Shelly is Recommended being right on! If your reading this trust me it’s a good place to go. Reminders throughout before and after, Shelly is Recommended More

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Everyone here is so excellent! Had a light out in my vehicle, and they were able to figure out which light bulb it was and replace it all within a hour!! I was so ecstatic, the ser Had a light out in my vehicle, and they were able to figure out which light bulb it was and replace it all within a hour!! I was so ecstatic, the service there was amazing. Shelley Dupre with customer service was the sweetest person, when I called about my light being out. Highly recommend Colonial West. More

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I went in for an oil change today and I was very pleased with service as well as always being greeted and treated with respect. All the employees are awesome, specifically Chris and Addison from service as with service as well as always being greeted and treated with respect. All the employees are awesome, specifically Chris and Addison from service as well as Carlos in financial, Alex and Ivan from sales and Shelly in management. It's such a pleasure doing business with a great team! More

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Great service, did my service in a very reasonable time frame and were also able to diagnose the tapping sound my car was making. Pleasant people to deal with and a nice area to wait in. frame and were also able to diagnose the tapping sound my car was making. Pleasant people to deal with and a nice area to wait in. More

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Colonial always keeps me in the loop regarding my service and always makes it work when I need my truck back at a certain time. Been 3 years of service and I’m pleased every time. and always makes it work when I need my truck back at a certain time. Been 3 years of service and I’m pleased every time. More

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I brought my 2021 Trail Boss in for service. Technic Angel Torres worked on my truck. He is awesome when it comes to add ones for my truck. He advised me not to add tail light covers because of Technic Angel Torres worked on my truck. He is awesome when it comes to add ones for my truck. He advised me not to add tail light covers because of the danger of them coming off. The manufacturer didn't cut them properly. Thank you, Angel More

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