Jacqueline Quinlan
Jacqueline Quinlan at Colonial West Chevrolet of Fitchburg

Jacqueline Quinlan | Page 7

Service Advisor

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

Contact Me
4.9
303 Reviews

Dealership Experience

4 yrs, 8 mos

4.9

303 Reviews

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303 Reviews of Jacqueline Quinlan

August 26, 2025

Dealership Rating
Employee Rating

I had a great experience from start to finish. Thank you Shelley for all your help. It was a pleasure dealing with Angie and Jackie as well as the staff. Great customer service. I will defin More

by kimberlylandine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 27, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Kimberly! We're thrilled to hear that you had a great experience with Shelley, Angie, Jackie, and our team at Colonial West Chevrolet of Fitchburg. We appreciate your kind words about our customer service. We look forward to welcoming you back soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

August 22, 2025

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Employee Rating

Great service and very helpful customer service. I would highly recommend to anyone else I know More

by cbuhts
Service Price Transparency
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Recommend Dealer
Yes
Aug 23, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful feedback! I truly appreciate your kind words about the great service and helpful customer service at Colonial West Chevrolet of Fitchburg. Your recommendation means a lot to us, and we look forward to assisting you and your friends in the future. See you next time! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

August 19, 2025

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Employee Rating

Outstanding sales and service. They made everything extremely easy and professional. I would recommend them to anyone looking for a vehicle! More

by Paulf
Service Price Transparency
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Recommend Dealer
Yes
Aug 19, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your wonderful review! I'm thrilled to hear that you had an outstanding experience with our sales and service team at Colonial West Chevrolet of Fitchburg. Your recommendation means a lot to us, and I appreciate your kind words. We look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

August 18, 2025

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Employee Rating

Service staff is always very friendly and efficient. I won't take our Chevrolets anywhere else. More

by massbrakes64
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Pamela Bussiere

Aug 19, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your feedback! I'm glad you find our service staff at Colonial West Chevrolet of Fitchburg to be friendly and efficient. We appreciate your loyalty to us for your Chevrolet needs and look forward to assisting you again. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

August 15, 2025

Dealership Rating
Employee Rating

recently came in for an oil change and had a great experience from start to finish. The staff was friendly, professional, and made me feel welcome as soon as I arrived. They got my truck in quickly, e More

by jrsarbacker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 15, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful feedback! I'm thrilled to hear that you had a great experience at Colonial West Chevrolet of Fitchburg during your oil change. It's fantastic to know our friendly and professional staff made you feel welcome and provided transparent service for your truck. We take pride in our clean environment and efficient process, making your visit as smooth as possible. We look forward to assisting you with future maintenance and appreciate your recommendations! Thanks again for choosing us! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

August 14, 2025

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Been with Colonial West in Fitchburg since 2015 when I bought my first Chevy Colorado , everybody I dealt with then was great , got away from them for a little bit when I bought my 2018 Colorado but the d More

by Thor6635
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Aug 14, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for sharing your wonderful experience with us! I truly appreciate your loyalty to Colonial West Chevrolet of Fitchburg since 2015, and am thrilled to hear you're happy with both your GMC Canyon Denali and our service and sales teams. Your satisfaction is very important to us, and we look forward to continuing to serve you as a lifelong customer. Enjoy your retirement truck, and we can’t wait to see you again for your future vehicle needs! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

Aug 15, 2025

Thor6635 responded

Your welcome

July 31, 2025

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Employee Rating

Colonial is always professional and delivers great vehicle service. I trust them with all my vehicles. Service manager and advisors are knowledgeable and courteous and able to quickly adapt to schedu More

by Benson_David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 31, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you, Benson! We truly appreciate your trust in Colonial West Chevrolet of Fitchburg for all your vehicle needs. It's fantastic to hear that you find our service manager and advisors knowledgeable and courteous. We strive to provide quick and efficient service, especially with unplanned needs. We look forward to seeing you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

July 30, 2025

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Employee Rating

Colonial West has been very helpful and I appreciate their friendly, upfront and honest business. More

by Jess
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jul 31, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words, Jess! We're delighted to hear that you found Colonial West Chevrolet of Fitchburg to be helpful and appreciate our friendly, upfront, and honest approach. We strive to provide the best service and look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

July 29, 2025

Dealership Rating
Employee Rating

The work done at this dealer was great! They communicated the whole time I was in the waiting room. Pricing is good when compared to other places. I felt safe and satisfied with the service More

by merissadoubleday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 29, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you, Merissa! I'm happy to know you had a great experience at Colonial West Chevrolet of Fitchburg. It's great to know that our communication and pricing met your expectations, and that you felt safe and satisfied with our service. We appreciate your feedback and look forward to seeing you again. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

July 28, 2025

Dealership Rating
Employee Rating

Awesome team at colonial west always professional and courteous I wouldn’t take my vehicles anywhere else!!! More

by raul927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 28, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you so much, Raul! I appreciate your trust in Colonial West Chevrolet of Fitchburg. It's great to hear that our team's professionalism and courtesy have made a positive impact on your experience. We look forward to serving you again. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

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