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Jacqueline Quinlan
Jacqueline Quinlan at Colonial West Chevrolet of Fitchburg

Jacqueline Quinlan | Page 6

Service Advisor

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

Contact Me
4.9
330 Reviews

Dealership Experience

5 yrs

4.9

330 Reviews

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330 Reviews of Jacqueline Quinlan

February 20, 2026

Dealership Rating
Employee Rating

Service and sales are top notch Very easy going ! Been going to colonial west Chevrolet for over 20 years. Thank you Jeff Chandler for putting together an amazing team. More

by champion3520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Chandler, Pamela Bussiere, Shelley Dupre

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Feb 21, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I truly appreciate your loyalty to Colonial West Chevrolet of Fitchburg over the past 20 years. It’s great to hear that you’ve had such positive experiences with our sales and service teams. Our team will definitely pass along your kind words to Jeff and the team. We look forward to serving you for many more years to come! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

February 20, 2026

Dealership Rating
Employee Rating

Communication was great. I had no issues at all. Repair was covered under warranty and u was picked up at home. More

by b.j.vincent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pamela Bussiere

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Feb 21, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your review! I'm glad to hear that communication was great and that your repair was covered under warranty. At Colonial West Chevrolet of Fitchburg, we strive to provide excellent service, including our pickup service. If you ever need assistance in the future, please don’t hesitate to reach out. We appreciate your feedback! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

February 18, 2026

Dealership Rating
Employee Rating

Went in to have the 4 wheel drive fixed. It worked once and I now have to go back and have it looked at again More

by guyfowke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd, Pamela Bussiere, Shelley Dupre , Not sure of the employee

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Feb 18, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your feedback. I appreciate you bringing your experience to our attention regarding the 4-wheel drive issue. Your satisfaction is important to me, and I encourage you to reach out to me directly to address your concerns and ensure your completesatisfaction. We look forward to assisting you again at Colonial West Chevrolet of Fitchburg. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

February 11, 2026

Dealership Rating
Employee Rating

Excellent service, Jackie is on the spot. This is my 2nd truck buying from them, yet to have a bad experience. More

by carlparry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor

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Feb 11, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Carl! I'm thrilled to hear that you had an excellent experience at Colonial West Chevrolet of Fitchburg and that Jackie provided you with outstanding service. It’s fantastic to know that this is your second truck purchase with us, and we're grateful for your continued trust. We look forward to seeing you again for your future needs! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

February 09, 2026

Dealership Rating
Employee Rating

Appreciated getting a quick appointment when I called. My car was serviced quickly. Everyone as usual was polite and helpful! I have had my cars taken care of there for years and highly recommend them! More

by Senior Lady
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pamela Bussiere

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Feb 10, 2026

Colonial West Chevrolet of Fitchburg responded

Thanks so much for your insightful review! I really appreciate your continued trust in Colonial West Chevrolet of Fitchburg for your vehicle service. It's great to hear that you had a quick appointment and that our staff was polite and helpful. Our team looks forward to seeing you again for your next visit and appreciate your recommendation! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

January 29, 2026

Dealership Rating
Employee Rating

My service appointment was easy to schedule. The waiting room was comfortable and service was done in a timely way. More

by daisybee14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd, Pamela Bussiere, Shelley Dupre

Print
Jan 29, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Daisy! I’m pleased to hear that scheduling your service appointment was easy and that you found the waiting room comfortable. At Colonial West Chevrolet of Fitchburg, providing timely and efficient service is always a priority. I appreciate your feedback and look forward to welcoming you back for your next visit! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

January 23, 2026

Dealership Rating
Employee Rating

I like that they remind me when my vehicle needs an oil change. I’ll bring it in to get it done. They offer you a ride back to your work if needed . overall good service. More

by Machinemender
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd, Pamela Bussiere, Shelley Dupre

Print
Jan 23, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your positive feedback! I am happy to hear that you appreciate our reminder service for oil changes and the convenience of our ride service. We strive to provide good service at Colonial West Chevrolet of Fitchburg, and we look forward to seeing you again for your oil change! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

January 10, 2026

Dealership Rating
Employee Rating

The service was great,will be visiting them again for any other service that i may need More

by Junkyardrods6768
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pamela Bussiere

Print
Jan 10, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your review! I am glad you had a great experience with us at Colonial West Chevrolet of Fitchburg. We look forward to seeing you again for any future services you may need. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

December 28, 2025

Dealership Rating
Employee Rating

If your car needs servicing, do yourself a favor and go to Colonial West Chevrolet. More

by rgetek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd, Vincent Locher, Pamela Bussiere, Shelley Dupre

Print
Dec 28, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for the fantastic review! I'm thrilled to hear that you had a great experience with us at Colonial West Chevrolet of Fitchburg. I appreciate your recommendation, and we look forward to seeing you again for any future service needs! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

December 23, 2025

Dealership Rating
Employee Rating

Very polite and and helpful when questions asked Was not a long wait getting everything done More

by dianeboisse41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Dec 24, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I'm thrilled to hear that you found our team polite and helpful at Colonial West Chevrolet of Fitchburg. We strive to provide efficient service, and it’s great to know that we met your expectations. We look forward to seeing you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

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