Jade Hilliard | Page 12

Great Job on Recall and 60 k Service Making an appointment was easy, including arranging for a loaner car. Services were explained and a cost quoted. Work done on time/cost - great j Making an appointment was easy, including arranging for a loaner car. Services were explained and a cost quoted. Work done on time/cost - great job! More

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Excellent Service Department Jade provided excellent service. Because of the pandemic, the service department personnel were careful to maintain their distance and the company had Jade provided excellent service. Because of the pandemic, the service department personnel were careful to maintain their distance and the company had provided them with face coverings and gloves, which everyone was wearing. As always, the regular technical maintenance, as well as a couple of special fixes, was efficient and thorough. The car was spotless when they returned it to me. More

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Jade was epic. No nonsense, helpful, and professional while being genuinely nice! Artie was busy but still took the time to answer my questions and directed me to sales while being genuinely nice! Artie was busy but still took the time to answer my questions and directed me to sales More

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3rd service on agreement purchased with Outback Service was performed when scheduled and duration / return were within the time promised. Jade was both professional and personable. Waiting area wa Service was performed when scheduled and duration / return were within the time promised. Jade was both professional and personable. Waiting area was clean and comfortable. I was concerned about having my car serviced during the Covid19 pandemic - steps had been taken for facilitate social distancing and consider health of customers. More

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Greg was very helpful and he answered all of our questions. He made us feel very comfortable. The finance manager, Louie, was very helpful and presented the different options to us to be added to questions. He made us feel very comfortable. The finance manager, Louie, was very helpful and presented the different options to us to be added to the car, we chose 2 additional options. Greg had Robert go over the car with us after our purchase of the 2020 Outback XT. Greg and Robert are outstanding employees at Tucson Subaru that we came into contact with. Jade in the service department was very helpful in getting our cargo net installed right after our purchase, she was really nice to talk to. Thank all of you at the dealership I forgot to mention. More

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Great people here that do their jobs extremely well! I have been with them for a while now and they are top notch. I would highly recommend them!! have been with them for a while now and they are top notch. I would highly recommend them!! More

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Best Dealership - 3rd time very happy customer! I keep working with Tucson Subaru not only because I love their cars. Everyone at the dealership treat you like family and they want to make sure you' I keep working with Tucson Subaru not only because I love their cars. Everyone at the dealership treat you like family and they want to make sure you're happy and treated with courtesy. (Well, maybe not all families are that functional. ha!) But this dealership is classy, professional, courteous and their staff are all superb people. This is my 3rd Subaru Outback. I purchased all three from Tucson Subaru and the last two (2018 and 2020) from Sean Johnson. I got such warm, friendly, responsive help from Sean. Super chill and no pressure. Highly recommended. Of course I price/comparison shopped everywhere just because that's proper diligence. Tucson Subaru was always competitive and not only did I get the best deal, I just 'liked' working with them. Good people here! The products are great, the showroom is clean, waiting area has free Wi-fi, Coffee, nice selection of seating to wait while service is being done. Highly recommended. More

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Its always a great experience at Tucson Subaru Service. Everyone is so professional and personable that I know I will have a good experience. They tell me every step what is wrong, what needs to be done, Everyone is so professional and personable that I know I will have a good experience. They tell me every step what is wrong, what needs to be done, what its going to cost, and what the next step is. I love taking my car to Subaru Service! More

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Had our love encore delivery visit today with Darla. She did a great job and explained several items that we hadn't even noticed yet about our new Outback. Glad to have this chance to learn about the many f did a great job and explained several items that we hadn't even noticed yet about our new Outback. Glad to have this chance to learn about the many features of our car. Our service advisor Jade was very helpful too. More

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Top-Rated Subaru Service Department My recent experience with the service department at Tucson Subaru was exceptional. The online appointment scheduling is very user-friendly, and after My recent experience with the service department at Tucson Subaru was exceptional. The online appointment scheduling is very user-friendly, and after getting a rock chip in my windshield I telephoned the service department and the Tucson Subaru associate added that repair to my upcoming appointment. All of the associates involved with my service appointment were friendly, professional and responsive to my inquiries. Tucson Subaru's service department is the very best I have ever experienced! More

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