Jae Lee | Page 52

Jay did a very good job following up and explaining everything thoroughly about this situation. everything thoroughly about this situation. More

by LESLIESWCHOI Verified Customer Verified Customer

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Friendly environment and great waiting room with snacks and plenty of seats. Quick to communicate when your car is ready for pick up. and plenty of seats. Quick to communicate when your car is ready for pick up. More

by HERRERAJEREMY11 Verified Customer Verified Customer

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Worst respond to problem PH Hyundai did to my vehicle. No responsibility even the director of service. Mechanic did wrong to my vehicle cause spread n spilt oil under my vehicle even tire when I did oil No responsibility even the director of service. Mechanic did wrong to my vehicle cause spread n spilt oil under my vehicle even tire when I did oil chang.on May 9,2023 with RO no 716888/1 This is the first time I realty2 have to rate PH Hyundai "MINUS ZERO" what mechanic did to my vehicle absolutely intolerate n unacceptable. Thank you for your attention More

by Hermantohalim1960@yahoo.com Verified Customer Verified Customer

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Very kind and courteous. Kept me updated about my service. Would definitely refer friends and family Kept me updated about my service. Would definitely refer friends and family More

by Hyundai Service Verified Customer Verified Customer

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When I arrived at 1pm I asked for a shuttle back home because the service will take around three hours. the service provider stated I would be able to get a ride around 2 PM. At 2:30 PM I asked when the because the service will take around three hours. the service provider stated I would be able to get a ride around 2 PM. At 2:30 PM I asked when the ride would be here. They stated the ride person was on break and would take me home after. At 3:50 PM I was still at the dealership and I asked the service provider when my car would be ready. They stated it would take 20 more minutes at 4:30. I asked how much longer they stated it would take 10 more minutes. At this point I am very frustrated as I have have been here for 3.5 hours and stated if the car is not ready in 10 minutes I am going to Uber home. After 10 minutes they offered 5% additional discount and I paid. However, they aligned my tire with the wrong tire size and so they were not able to have my car ready by today. I had to pick it up the next day. I am very upset with my service as I have wasted so much time with the miscommunication in constant mistakes. I have been a loyal customer for the last eight years however, I am considering going to a different Hyundai dealership because I am very disappointed with the service that was given. More

by ANNIEJULIEJUNG Verified Customer Verified Customer

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Service told they cannot do the work, and asked to come back the next. I told them about my situation. They take it and finish it on the same day. back the next. I told them about my situation. They take it and finish it on the same day. More

by JFINEZ62 Verified Customer Verified Customer

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Thanks Tino and George for taking care of me and my dad. Y'all are awesome especially the service crew Y'all are awesome especially the service crew More

by dantedelaverde Verified Customer Verified Customer

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I weighed it 3 1/2 hours for our simple oil change that is too long, and I was also not notified when my car was ready is too long, and I was also not notified when my car was ready More

by aaaranda22 Verified Customer Verified Customer

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Profesional, dedicated, attentive, and communicative. Service this time around was everything I mentioned before. Hopefully they can continue to offer this same type of service, every time! Service this time around was everything I mentioned before. Hopefully they can continue to offer this same type of service, every time! More

by mikeserret Verified Customer Verified Customer

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Jae Lee was so friendly and good explained. The Service was fast and finish on time. The Service was fast and finish on time. More

by Kevin Verified Customer Verified Customer

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