Jae Lee
Jae Lee at Puente Hills Hyundai

Jae Lee | Page 82

Service

Puente Hills Hyundai

17621 Gale Avenue
City Of Industry, CA 91748

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4.7
1,261 Reviews
4.7

1,261 Reviews

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1261 Reviews of Jae Lee

April 04, 2022

Dealership Rating
Employee Rating

Jae Lee was very professional. His service was fast and accurate. The communication between us was very clear. More

by siheone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 03, 2022

Dealership Rating
Employee Rating

I was charged $250 for work that was not done the coolant was not replaced, the fluids were not topped off nothing was done to my ioniq ev...it's an ev so not much should be done but even that. And to make More

by EDGRVZQZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Apr 04, 2022

Puente Hills Hyundai responded

EDGRVZQZ, We are sorry to hear about your experience. Customer service is always our top priority and it is never our intention to mislead any customer. We will address your concerns with our team. Please contact us directly so that we may properly assist you.

April 02, 2022

Dealership Rating
Employee Rating

Even though they had lots of construction going on the people working at Hyundai were very helpful and delivered as promised More

by MARKART007
Recommend Dealer
Yes

April 01, 2022

Dealership Rating
Employee Rating

They started the work very quickly and the work was finished in the estimated time. More

by OBLEASRHERE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 31, 2022

Dealership Rating
Employee Rating

Service took way to long. My wife and I were there for almost 5 hours. Waiting area for costumers was poor. We will not use this dear again for sales or service. More

by SAMDEMESQUita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Faustino Lozano

Mar 31, 2022

Puente Hills Hyundai responded

Samdemesquita, We are sorry to hear your wait time was longer than expected. With the current staffing shortages, our team is working very hard to provide the best service possible in a timely manner. We hope you understand and give us another opportunity in the future.

March 30, 2022

Dealership Rating
Employee Rating

The staff were all friendly. repaired the car quickly. The car wash I did at the end was also very good. More

by eun Kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 30, 2022

Dealership Rating
Employee Rating

I went in for my first oil change and their employees were great! Jae had my car washed, oil changed, and ready to go in a timely manner. More

by LFAUDOA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 30, 2022

Dealership Rating
Employee Rating

Excellent. Very good operation business Jay lee working so much good take care of me. I really appreciate. More

by thomaskim59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 30, 2022

Dealership Rating
Employee Rating

Under construction made things very uncomfortable and messy. I spent over 20 minutes waiting to be helped even though I had an appointment which I was on time for. More

by J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Mar 30, 2022

Puente Hills Hyundai responded

J, We are truly sorry for the inconvenience during our remodel and for the longer wait time. We appreciate your feedback as it helps us continually improve. Please contact us directly if you would like to discuss this further.

March 29, 2022

Dealership Rating
Employee Rating

I wish the waiting room was there, but it seems like the construction is going on. Should figure out alternative so customers can wait. They did not even have a decent bathroom. Giving 5stars for the servic More

by lynnechoi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joseph owen

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