Jae Lee
Jae Lee at Puente Hills Hyundai

Jae Lee | Page 93

Service

Puente Hills Hyundai

17621 Gale Avenue
City Of Industry, CA 91748

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4.7
1,261 Reviews
4.7

1,261 Reviews

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1261 Reviews of Jae Lee

December 15, 2021

Dealership Rating
Employee Rating

I have an appointment and arrived 5mins late, I did not wait for long time for my turn to be served. Place was clean and my service agent was clear to explain the amount of cost for the service I requested More

by cathiedy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 15, 2021

Dealership Rating
Employee Rating

I'm still waiting for the message from the service department for a part for my car. More

by thedrafter
Price
Recommend Dealer
No
Dec 15, 2021

Puente Hills Hyundai responded

Thedrafter, Please contact us directly to properly assist you. Thank you!

Dec 17, 2021

thedrafter responded

I went for service on 11/26/2021 R/O number 684786/1 Service Advisor Jae Lee/3461. The part for my car was not in stick and they ordered the part and they were supposed to let me know when the part arrived. I pay $175.00 to get my car and the rest after they performed the work. I'm still waiting for the call. The car is a 2014 Santa Fe sport VIN 5XYZT3LB7EG221951.

December 15, 2021

Dealership Rating
Employee Rating

Fast service and reliable workers. Always make it a great experience and take care of my vehicle. More

by dfrem711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 15, 2021

Dealership Rating
Employee Rating

Turn-around time is excellent. Nice waiting room with coffee, water, and wifi. Shuttle service is also great. More

by thjung
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 14, 2021

Dealership Rating
Employee Rating

I worked with Jae Lee. It was a pleasant experience. He made sure to explain all the details of the work scope along with any delay as well. Always very responsive when I reached. Thank you again for a More

by TERESAR1274
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 14, 2021

Dealership Rating
Employee Rating

Good service.Manager Mr. Kim verry good guy. Very nice Good service. Manager Mr. Kim verry good guy. Very nice man. All service men good too. More

by SUNNYHCHO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 13, 2021

Dealership Rating
Employee Rating

Friendly and fast, good service. The rest room is very clean and tidy, I feel comfortable and satisfied. More

by vckyt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 13, 2021

Dealership Rating
Employee Rating

I appreciate the competent, efficient diagnosis of the problem and coordination with Hyundai Corporation to honor the warranty. Communication was clear and timely. Very professional. More

by victoriaworkman15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 12, 2021

Dealership Rating
Employee Rating

Service jobs were excellent in quality & efficiency. Service manager was also very polite. I gave you two thumbs up. More

by MICHAELWANGCNH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 10, 2021

Dealership Rating
Employee Rating

The service was great, and the staff are very accommodating. They are professional in dealing with customers. More

by ltdiamsayrn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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