Jaime Ayala
Jaime Ayala at City Volkswagen of Evanston
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Jaime Ayala

Service Advisor

City Volkswagen of Evanston

1033 Chicago Ave
Evanston, IL 60202

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5.0
11 Reviews

Dealership Experience

2 yrs, 9 mos

Industry Experience

15 yrs, 8 mos

Languages Spoken

Spanish Spanish

5.0

11 Reviews

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11 Reviews of Jaime Ayala

March 14, 2024

Dealership Rating
Employee Rating

Great place to purchase a new vehicle very professional customer service at its best highly recommended 👌 More

by jasminmesic61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

February 28, 2024

Dealership Rating
Employee Rating

Been buying from Narcis close to 30 years now. Wouldn’t trust anyone else with any car purchase. Highly recommend his knowledge and professionalism. More

by Dbig316
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

October 02, 2023

Dealership Rating
Employee Rating

This dealership is amazing and Ricky was a phenomenal support. This is my second time doing business with Ricky and Dennis. This dealership is amazing! Highly recommend them- their integrity and ability More

by Taniabella1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ricky Espino, Marek Debski, Fidel Alcaide, Bill Dolan , Melissa De La Rosa, Alex Paszkowski, Dennis Tomsa

April 03, 2023

Dealership Rating
Employee Rating

James Soto was very helpful and the whole time kept a smile on his face and had me out quick and knew a lot of information about the suv went on a test drive and drove with my new vehicle thanks to James More

by Rooseveltforeman84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Soto, Dennis Tomsa, Vesko Vankov

Apr 10, 2023

City Volkswagen of Evanston responded

Thank you so much for the 5-star rating and thoughtful review! We are thrilled to hear that James provided the quick and informative buying experience you deserve. He and our team will be proud to hear your generous feedback. Thanks for choosing City Volkswagen of Evanston.

March 27, 2023

Dealership Rating
Employee Rating

Narcis at City VW provides the absolute best client experience you can ask for. We have been working with Narcis since 2003. He is the best there is! More

by Anthony A.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Narcis Agic, Marek Debski, Juan Gomez , Dennis Tomsa, Vesko Vankov, Oscar

Apr 02, 2023

City Volkswagen of Evanston responded

Thank you so much for your loyal support of Narcis and our City Volkswagen of Evanston team, Anthony. We are very proud of the service we provide and love giving amazing customers like you the exceptional experience you deserve. We look forward to doing so far into the future.

March 26, 2023

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Employee Rating

I had a great experience with great customer service. Everyone was very helpful and made the process very easy. More

by CYOUKHANNA1997
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Mar 28, 2023

City Volkswagen of Evanston responded

Thank you so much for the 5-star rating and thoughtful review! We are very proud to provide customers like you with the great experience you deserve. We hope you will give us another opportunity to serve you in the future.

March 24, 2023

Dealership Rating
Employee Rating

They are very professional and always do a great job. Seth is always polite and personable. More

by heyarnoldr
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Mar 26, 2023

City Volkswagen of Evanston responded

Thank you for taking a moment to let us know that we are doing a great job. We work hard to give our customers an exceptional experience and are happy to see that Seth is making it happen! Thanks for your support. We can’t wait to serve you again.

Mar 26, 2023

heyarnoldr responded

Great customer service!

March 19, 2023

Dealership Rating
Employee Rating

Nothing but PRAISES for the City VW Evanston Service Team!!! I will continue to bring my older AUDI here, knowing that the Service Manager, Bill & his associate, Jaime, will continue to go ABOVE and BEY More

by Teacher Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Oscar Donis, Bill Dolan

Mar 26, 2023

City Volkswagen of Evanston responded

Hi Dan, it’s our pleasure to go above and beyond to deliver the high quality service you deserve. Thank you for your kind feedback for Bill, Jaime, and our team. We sincerely appreciate your support and look forward to seeing you on your next visit!

March 15, 2023

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I find the dealership very clean, friendly environment, cozy waiting area. The sales people are very helpful. More

by Helena.Rickijevic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2023

City Volkswagen of Evanston responded

Thank you, Helena, for taking the time to comment on our wonderful dealership and service. We are delighted that you enjoyed a five-star experience with us and we hope to repeat it for you in the future.

March 01, 2023

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Employee Rating

Visits to City Volkswagen if Chicago are always more pleasurable than one might expect. Special shout out to Narcis who is incredible to work with! More

by Brittny
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Narcis Agic, Mario Grbavac , Vesko Vankov

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