Jake Gurzler | Page 18

Loved my experience! Thank you Diane, Eli, and Jake! For my first brand new car!! ❤️ Thank you Diane, Eli, and Jake! For my first brand new car!! ❤️ More

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The whole process of test driving and purchasing a car was low stress. Everyone I interacted with was professional,curious, and knowledgeable. I'm also thankfully for their flexibility with my schedule. was low stress. Everyone I interacted with was professional,curious, and knowledgeable. I'm also thankfully for their flexibility with my schedule. More

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While the sales department experience was pleasant, the service department experience was something all-together different. Multiple long trips back and forth to the shop for things that should have been t service department experience was something all-together different. Multiple long trips back and forth to the shop for things that should have been taken care of before the truck was delivered. Mike, the service manager, doesn't seem to know the day to day operations, as he stated to me one thing and the repair paperwork showed something totally different. It seems a lot of the negative reviews are generated based on the service department experience. Whether it be lack of competence or lack of supervision, this should not be the case for such a large group of dealerships........Unfortunate. More

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Very professional and very friendly , made us feel like family. Will definitely be back in the future family. Will definitely be back in the future More

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Our sales person, Jordan was awesome! Customer service is top notch! Jake in finance made the paperwork signing quick while explaining each form. Service department was friendly and we Customer service is top notch! Jake in finance made the paperwork signing quick while explaining each form. Service department was friendly and welcoming when Jordan took us in and made introductions. Looking forward to a long and lasting relationship with Kia of Columbia! More

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Bought a new Kia from Columbia Ford Kia. Every part of the experience was excellent. They even accepted a 20 year old, run down lawn tractor in trade. Every part of the experience was excellent. They even accepted a 20 year old, run down lawn tractor in trade. More

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One of the best car buying experiences I’ve ever had! I reached out to them via email about a new Forte GT and I received a response almost immediately. Diane was able to answer all of my questions in a I reached out to them via email about a new Forte GT and I received a response almost immediately. Diane was able to answer all of my questions in a very timely manner from the very first email. When I asked about the price, I was directed to an online service on their website, which was a seamless process. Everything was very transparent. From there, I worked with Diane to pick a day to come purchase the vehicle. When Diane found out I was traveling from 2 hours away and had difficulty getting a ride, she offered me a car service to come pick me up and drive me to the dealership! Unbelievable customer service. When I arrived at the dealership, Diane had the car prepped and ready for a test drive. After that, I went in to speak with Jake about the financing. Jake was extremely professional and had a great sense of humor. The finance office was a very pleasant experience. Again, everything was transparent and Jake took the time to go over everything with me, even before closing time. Before I left the dealership, Diane took the time to help me setup my Kia Access account, and showed me how to use all the different features in the vehicle. I would HIGHLY recommend this dealership to anyone who is looking for a Kia or Ford, especially Diane and Jake. Could not have asked for a better buying experience because of their great service! More

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Pleasure to deal with very professional and Knowledgeable people are willing to listen and help will recommend people are willing to listen and help will recommend More

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Jonathan was very helpful and friendly throughout our process in purchasing our new truck and with the trade in on our Jeep process in purchasing our new truck and with the trade in on our Jeep More

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The best dealer ever! Best trucks ,good people! Tony my salesman great man I recommend him to everyone I know! Best trucks ,good people! Tony my salesman great man I recommend him to everyone I know! More

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