Jake Gurzler | Page 2

Jimmy was presented with an impromptu visit by an unhappy customer and handled it with grace, calm and professionalism. He was accommodating, FAST, pleasant and delivered on his word. There were no false pro customer and handled it with grace, calm and professionalism. He was accommodating, FAST, pleasant and delivered on his word. There were no false promises, and when faced with unwarranted unfair treatment out of assumption that Sales would disappoint he again handled himself and the situation perfectly. Due to the Service department, this dealership was considered a zero out of 10 to me, but if you go to Sales, make sure to say hi to Jimmy! The Sales team actually seems like good people. More

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Unique environment. Super friendly and knowledgeable staff. Complimentary breakfast at the diner was a nice touch. Super friendly and knowledgeable staff. Complimentary breakfast at the diner was a nice touch. More

by ALEBRUN.1974 Verified Customer Verified Customer

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Dealership and salesman were very considerate and willing to work with me to find the right vehicle to fit my budget. to work with me to find the right vehicle to fit my budget. More

by chrisbuno Verified Customer Verified Customer

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Very easy to work with. I ordered a vehicle and it was an easy experience I ordered a vehicle and it was an easy experience More

by davemakoski0 Verified Customer Verified Customer

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Service was friendly and timely. The waiting room was comfortable and clean. Coffee was available. The waiting room was comfortable and clean. Coffee was available. More

by No Verified Customer Verified Customer

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Great people to deal with, very welcoming. Came to an agreeable price for all parties, Deliver was flawless. Love the vehicle. Came to an agreeable price for all parties, Deliver was flawless. Love the vehicle. More

by TMFARACI Verified Customer Verified Customer

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Nicco Brown was great, helped me the entire way and answered all my questions and then some with my purchase! He brought industry experience as well as his ford dealership experience to the table. The answered all my questions and then some with my purchase! He brought industry experience as well as his ford dealership experience to the table. The rest of the crew at Columbia ford was great as well. Super friendly, worked with me and my company to get us approved and into a great daily driver and company truck. Will use Columbia ford in the future even though I’m passing other ford dealerships to get there. More

by ctjpaul Verified Customer Verified Customer

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Experiences with all staff were excellent. Everyone was courteous and professional. The dealership facility is quite impressive. The average rating for speed of transaction is because our d Everyone was courteous and professional. The dealership facility is quite impressive. The average rating for speed of transaction is because our delivery took 2 1/2 hours, mostly as a result of the dealership’s poor WiFi service. It took forever to receive insurance binder/card and to upload Kia Access. More

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Very helpful and willing to go the extra mile. Always providing information when seeking questions about the brand or specific vehicle. Friendly and awesome! Wish I stayed for the fresh cookies!!! Always providing information when seeking questions about the brand or specific vehicle. Friendly and awesome! Wish I stayed for the fresh cookies!!! More

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Above and beyond every time. Rush Wellington provided outstanding support by thoroughly answering all of my questions about the different models. I had been considering a downgra Rush Wellington provided outstanding support by thoroughly answering all of my questions about the different models. I had been considering a downgrade, but thanks to his guidance, I was able to find the perfect fit — both financially and aesthetically. He also took the time to walk me through the new features, ensuring I felt completely comfortable with my purchase. The dealership itself offers a welcoming and relaxing environment, with staff who are attentive and professional, whether you’re visiting for sales or service. I gladly drive 31 miles to come here because the level of customer care is truly unmatched. More

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