Jake Pierson | Page 10

This is the second time that I had my vehicle to get serviced and every time that ask questions about what will be done the service guy seem a little upset and short with helping me. I informed the serv serviced and every time that ask questions about what will be done the service guy seem a little upset and short with helping me. I informed the service people what was wrong with my SUV told me to bring it in, and when the service gets my SUV now I am being told to come back and can’t tell me how long the dealership will need to have it. So I feel like I am wasting my time and money by bringing it back to be disrespected. I will never come back to your dealership no way. Thank you More

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Was there for some repairs & had an unexpected engine light that they were able to fix within the time frame I wanted but had to voice concern about conflicting promises made from different employees light that they were able to fix within the time frame I wanted but had to voice concern about conflicting promises made from different employees More

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I got right in they were very nice and helpful with using my rewards points to help with my bill. my rewards points to help with my bill. More

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Fast and easy service. AMAZING sales people. Always good to work with and have purchased a few vehicles there AMAZING sales people. Always good to work with and have purchased a few vehicles there More

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I had a very pleasant experience from scheduling my appointment, being greeted at the location and informed what was going on and the time of service. The only not so positive was that I expected my ve appointment, being greeted at the location and informed what was going on and the time of service. The only not so positive was that I expected my vehicle to get washed. Overall, a great experience and will be returning. More

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I called with a problem in the morning and brought my F150 truck in the afternoon. They resolved my issue in less than 2 hours! I totally the appreciate the efficiency and how courteous the team at Nap F150 truck in the afternoon. They resolved my issue in less than 2 hours! I totally the appreciate the efficiency and how courteous the team at Napleton Ford of Oak Lawn. More

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Tech couldn’t figure out the problem and they start guessing and wanna charge a lot money to figure out guessing and wanna charge a lot money to figure out More

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Everything was great from the drop off till pick up I have nothing bad to say have nothing bad to say More

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This dealership uses deceptive business practices. I have sent many letters to rectify why I am paying $29 thousand on a Defective Bronco that couldnt be fixed. Yes they put me in a different car but I have sent many letters to rectify why I am paying $29 thousand on a Defective Bronco that couldnt be fixed. Yes they put me in a different car but also New contract adding on $29 thousand for Bronco More

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I have had the pleasure of best service and sales at this dealership. Thanks you. dealership. Thanks you. More

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