Jake Pierson
Jake Pierson at Napleton Ford of Oak Lawn

Jake Pierson | Page 10

Service Advisor

Napleton Ford of Oak Lawn

6100 W 95th St
Oak Lawn, IL 60453

4.7
97 Reviews
4.7

97 Reviews

Write a Review

97 Reviews of Jake Pierson

September 12, 2025

Dealership Rating
Employee Rating

I dont like they keep your car for weeks at a time and can't give you a loner car it's sad. More

by dmari1985
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Munson, Edward Wambaja

September 12, 2025

Dealership Rating
Employee Rating

The staff there is great. They really take good care of My 2018 G. Thank you so much. I would recommend them to anyone. More

by love_red53
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Service Communication
Recommend Dealer
Yes

August 26, 2025

Dealership Rating
Employee Rating

Always gives excellent service and wait time are exceptional! Very knowledgeable employees, quick to always answer any questions. More

by YeseniaM
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Service Communication
Recommend Dealer
Yes

August 22, 2025

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Price was a little higher compared to another dealership but that was offset by the ease of and convenience of making appointments without waiting 5-7 days; quick and professional service. More

by richjpolk
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Recommend Dealer
Yes

May 26, 2025

Dealership Rating
Employee Rating

The service was very professional and proficient. However, I wasn't able to use my Ford point for my oil change. When I arrived I informed the representative wanted to use my Ford points. He assur More

by Rochelle Davis
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Recommend Dealer
No

May 25, 2025

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Employee Rating

2nd time they screwed me. Will never go back. Service department was great when it was Hawk Ford More

by Kpf5232
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Timothy Harris

May 23, 2025

Dealership Rating
Employee Rating

I made an appointment for service and they honor the appointment. It was real fast for an oil change. They were nice and professional. More

by Morpheus_lavar
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Recommend Dealer
Yes
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