Jake Saleh
Jake Saleh at Mercedes-Benz of West Covina

Jake Saleh | Page 5

Internet Sales Manger

Mercedes-Benz of West Covina

2010 E Garvey Ave S
West Covina, CA 91791

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4.4
67 Reviews
4.4

67 Reviews

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67 Reviews of Jake Saleh

February 07, 2026

Dealership Rating
Employee Rating

Very good. It's just a bit pricey; the price could be lowered. The price can be reduced More

by MINGYU00912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 08, 2026

Mercedes-Benz of West Covina responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we appreciate your candid feedback. Thank you for choosing Mercedes-Benz of West Covina, we look forward to having you as a valued customer for many years to come!

February 06, 2026

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Thank you for the nice surprise! I really appreciated the car wash. That was very thoughtful. More

by dianachen2007
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Feb 06, 2026

Mercedes-Benz of West Covina responded

We’re glad the complimentary car wash after servicing your Mercedes-Benz EQB 300 was a pleasant surprise. That extra detail is our way of showing appreciation for your visit. Thanks for the five-star rating, and we look forward to assisting you again.

February 06, 2026

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Employee Rating

As part of the negotiation, I was given a charger for the car I purchased which otherwise does not come with one. When I got home it didn't work. The original sales agent (Jake), who was great said he would More

by samirhshah
Recommend Dealer
No

Other Employees Tagged: Rabee Hattar

Feb 11, 2026

Mercedes-Benz of West Covina responded

Thank you, Samir, for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

Feb 16, 2026

samirhshah responded

Hi I replied privately to arrange to talk but have not heard back. This is what has been happening with each time I contacted your dealership with these issues.

February 03, 2026

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Special thanks to Eileen Valencia and Ana for their professionalism and care. We are very happy with our experience and vehicle. More

by rsandu22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eileen Valencia, Mario Eshak

Feb 03, 2026

Mercedes-Benz of West Covina responded

Thank you for recognizing Eileen’s professionalism and care. We are delighted you’re enjoying your new Mercedes-Benz GLS 450. We appreciate your feedback and hope to assist you again.

February 02, 2026

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Employee Rating

I had a great experience. From start to finish, the staff was professional, knowledgeable, and genuinely helpful. They took time to answer all my questions. More

by lpznancy1633
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 02, 2026

Mercedes-Benz of West Covina responded

We’re grateful for your feedback about our service on your Mercedes-Benz C-Class. Our team was glad to provide professional, knowledgeable support and clear answers to your questions. We look forward to assisting you again.

January 31, 2026

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Employee Rating

Vahe is the best he always goes out of his way to help ke with and service problems I have More

by Mattmatt248
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jan 31, 2026

Mercedes-Benz of West Covina responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 27, 2026

Dealership Rating
Employee Rating

Bad experience, never see it before. Sales Manager is mean. No showing car details and no helping with anything. More

by RUYIWU1998
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jason Paez, Mario Eshak

Jan 30, 2026

Mercedes-Benz of West Covina responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

January 24, 2026

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Employee Rating

Great experience, good deal, rabbie was great to deal with, I’d recommend the dealership to friends and family More

by LARRYCHIP84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rabee Hattar

Jan 24, 2026

Mercedes-Benz of West Covina responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Mercedes-Benz of West Covina!

January 23, 2026

Dealership Rating
Employee Rating

MB West Covina has always been a great dealership to go to. George is the best! They’re always attentive and precise when it comes to you, your preferences, and of course your car. More

by tallasiann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roberto Quiroz

Jan 23, 2026

Mercedes-Benz of West Covina responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mercedes-Benz of West Covina to be a positive one. Please don't hesitate to reach out if you need anything else.

January 22, 2026

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Employee Rating

Great ; kind ; honest service man , would introduce to all my friends to buy more Mercede More

by WONGTAI888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 22, 2026

Mercedes-Benz of West Covina responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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