"Worst experience - will go to a different Toyota dealership "
Walked in the door and was quickly greeted by a friendly "Jimmy" aka Jim Adams. I told him what I was looking for and of course he offered a test drive in a vehicle that I was totally not interested in. I told him I had gone online and these were the SUV's that I was interested in. His demeanor changed at this point. He became rude and condescending. It was apparent at this point that he wanted nothing to do with me and my purchase. To bad because he lost a big sale. Also, I am a career woman who did her research and knew exactly what I wanted. For some reason, he seemed put off by that. When I told him I worked at a hospital, he said, "Are you a nurse". What a fool, I am a M.D. Would he have asked a man who said he worked in a hospital, "Are you a nurse.?" Welcome to the 21st century, Jim. Why don't you crawl out of your cave.
Jim Adams has sold us out last 3 cars and we have had wonderful experiences every time! We now live 2 hours away and still came this time because they give such wonderful service!!!
Other Employees Tagged:
"Everyone one was knowledgeable and very professional. "
- St. Charles
This is my second car I have bought from Pappas. I will buy a third. I always buy Toyotas new and also get my service done there. It is also close to work and home.
"My new car"
Quick and easy car purchase ! No hassle, no headache. Everyone was very friendly and helpful. Jim went over my C-HR with me and answered all my questions. Mike explained the warranty to me and both made sure I was pleased with my purchase.
"My new CHR"
Leased my brand new Toyota CHR Saturday...omg its beautiful...1st time leasing and my salesman Jim was right there to help me all the way!...we chatted back and forth for 2 weeks and he found my perfect car I wanted in 2 days!...what an awesome guy, what an awesome staff at Pappas!...even down to the finance man...thank u and I will be seeing u again!
Other Employees Tagged:
"Best car buying experience I’ve ever had!"
Best car buying experience I’ve ever had! Jim Adams was an extremely knowledgeable and courteous sales person. I would definitely purchase another vehicle from him in the future with no hesitation.
"Excellent buying experience "
I’ve had such wonderful experience purchasing my vehicles at Pappas. I’m on my 4th car from Pappas and wouldn’t go anywhere else. From the friendly greetings of the receptionists, excellent customer service from my salesman, Jimmy Adams, to the efficiency of the finance department, I wouldn’t go anywhere else. I’ve been so pleased with the customer service, I’ve sent 6 close friends to Jimmy who have all agreed that they had the best purchasing experience. Thanks Pappas and Jimmy!
"Easy and enjoyable "
Buying our new van was easy and fun. We were not pressured and I know that we got the best deal! We will always buy our cars from Jim at Pappas
"Great, easy experience "
- Derek and the Dominos 1977
We bought a Sienna. All the staff we met and worked with were extremely nice. No complaints at all. The waiting area is better than any other dealship I have been to.
"Best cars, best people!"
- STLForklift King
My salesperson at Pappas Toyota, Jim Adams, did a terrific job thru the entire sales process for my family and I. I would recommend purchasing or leasing a new or used car with Jim at Pappas to anyone in the market for top quality automobiles and top level professional service. Thanks again Jim!!!