James Banach
James Banach at Herb Chambers Toyota of Auburn

James Banach | Page 14

Service Advisor

Herb Chambers Toyota of Auburn

809 Washington St
Auburn, MA 01501

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4.9
289 Reviews
4.9

289 Reviews

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289 Reviews of James Banach

December 19, 2022

Dealership Rating
Employee Rating

James and the service team at Herb Chambers Toyota of Auburn exceeded my expectations once again. They quickly diagnosed and repaired my 2017 Toyota RAV4, including finding a problem that I didn’t know More

by Bill Arruda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 21, 2022

Herb Chambers Toyota of Auburn responded

Thank you for choosing James and the rest of our team at Herb Chambers Toyota of Auburn, Bill! We look forward to having you back in the future!

December 10, 2022

Dealership Rating
Employee Rating

This place has a large inventory of high quality vehicles backed by an excellent service department. More

by stivnan27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 12, 2022

Herb Chambers Toyota of Auburn responded

Thank you for the great review! Our team appreciates your support and looks forward to seeing you next time here at Herb Chambers Toyota of Auburn!

December 04, 2022

Dealership Rating
Employee Rating

Went in for an inspection. Very efficient and friendly and they let me know how long a wait to expect (which wasn't long).. More

by Ellie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 06, 2022

Herb Chambers Toyota of Auburn responded

Ellie, thank you for reviewing your recent visit here at Herb Chambers Toyota of Auburn! We appreciate your business and hope to see you again in the future!

November 28, 2022

Dealership Rating
Employee Rating

My experience with Jim was professional, informative, expedient and friendly. I would recommend his assistance to anyone. More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 29, 2022

Herb Chambers Toyota of Auburn responded

It makes us so happy to hear this, Dan! Thank you for leaving Jim and Herb Chambers Toyota of Auburn this awesome five-star review!

November 18, 2022

Dealership Rating
Employee Rating

The service provided was fantastic. Drove into the service bay using their automatic door system, was immediately greeted by a very friendly representative who explained I didn’t have More

by kendall.russell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Krasner, Alyssa Moran, Dat (Brian) Le , Cameron Irvine

Nov 18, 2022

Herb Chambers Toyota of Auburn responded

Thank you for your review, Kendall! We're honored that our team provided you with an excellent service appointment! We look forward to seeing you next time at Herb Chambers Toyota of Auburn!

November 15, 2022

Dealership Rating
Employee Rating

They are so polite courteous and kind and they get you exactly what you're looking for More

by Kelliperrera29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Krasner, Alyssa Moran, Dat (Brian) Le , Cameron Irvine

Nov 16, 2022

Herb Chambers Toyota of Auburn responded

Thank you for sharing this wonderful feedback! It's our privilege to serve you and we look forward to doing so again in the future. Take care! - The Herb Chambers Toyota of Auburn Team

October 27, 2022

Dealership Rating
Employee Rating

I wanted to share a note on the excellent service that I received from my service rep Jim on October 26. When I went in for service Jim helped me identify issues with my brakes and worked with the mechanics More

by Ed
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 28, 2022

Herb Chambers Toyota of Auburn responded

Ed, It means so much to hear that Jim made the experience easier for you! We hope that you continue to feel confident returning for all your automotive needs! Thank you! - Herb Chambers Toyota of Auburn

October 23, 2022

Dealership Rating
Employee Rating

I have used this dealership for the past 20+ years I believe that speaks volumes about Toyota automobiles, the quality of service I have received on a regular basis, and the work ethic of each and every More

by lynklouk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alyssa Moran

Oct 25, 2022

Herb Chambers Toyota of Auburn responded

Thank you for trusting Herb Chambers Toyota of Auburn with your loyal business! We're truly grateful for all of your support over the past 20 years and look forward to your next visit!

October 01, 2022

Dealership Rating
Employee Rating

Work done on time. Wonderful communication. Fair pricing. Don’t try to up sell. Person I deal with is very known More

by Steve2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dat (Brian) Le, Jason Hull

Oct 03, 2022

Herb Chambers Toyota of Auburn responded

Thank you for choosing Herb Chambers Toyota of Auburn!

September 30, 2022

Dealership Rating
Employee Rating

Excellent dealership. Nice people. Efficient service procedures. I highly recommend both the sales and service departments. More

by MacetheAce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cameron Irvine

Oct 03, 2022

Herb Chambers Toyota of Auburn responded

Thank you for trusting Herb Chambers Toyota of Auburn with your automotive needs! We look forward to seeing you next time!

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