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James Banach

Overview Reviews (291) Inventory (180)

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James Banach

James Banach | Page 6

Service Advisor

Herb Chambers Toyota of Auburn

809 Washington St
Auburn, MA 01501

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4.9

291 Reviews

Overview Reviews (291) Inventory (180)

4.9

291 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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291 Reviews of James Banach

November 02, 2024

Dealership Rating

Employee Rating

Quick service, excellent customer service, explained everything in depth, very friendly, honest, will be bringing our car back everything in depth, very friendly, honest, will be bringing our car back More

by Burnslb

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeffrey Krasner, Alyssa Moran, Dat (Brian) Le, Juljan Imeraj, Jennifer Anderson , Kevin Kobel

Nov 04, 2024 -

Herb Chambers Toyota of Auburn responded

We're delighted to hear about your positive experience with our team at Herb Chambers Toyota of Auburn! It's great to know that the service was quick and thorough. We look forward to welcoming you back for future visits!

October 19, 2024

Dealership Rating

Employee Rating

I had a great experience because of James branch. You are lucky to have a person that cares so much about his job and customers wouldn't go there without him. You are lucky to have a person that cares so much about his job and customers wouldn't go there without him. More

by Kevin D

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 21, 2024 -

Herb Chambers Toyota of Auburn responded

Kevin, we're delighted to hear that James made your experience at Herb Chambers Toyota of Auburn a memorable one. Thank you for the kind words and support!

October 06, 2024

Dealership Rating

Employee Rating

Experience at this dealership is determined by which service writer you get. Some are honest some not so much service writer you get. Some are honest some not so much More

by Netdy7

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Juljan Imeraj

Oct 07, 2024 -

Herb Chambers Toyota of Auburn responded

Thank you for sharing your feedback. We strive to provide consistent and transparent service across all areas of our business. Your input is valuable and will be used to help us improve our customer experience moving forward. Thanks again and please don't hesitate to reach out directly if there are any outstanding questions or concerns that we can address for you.

September 22, 2024

Dealership Rating

Employee Rating

Jim , service advisor was very heipful and walked me through the process step by step. Very satisfied through the process step by step. Very satisfied More

by Bcorey33165

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 23, 2024 -

Herb Chambers Toyota of Auburn responded

We're glad to hear that Jim provided helpful service during your recent visit here at Herb Chambers Toyota of Auburn. Thanks for sharing your satisfaction with us!

September 21, 2024

Dealership Rating

Employee Rating

I didn’t have to wait for some one come and ask how can be I helped. He answered all my questions be I helped. He answered all my questions More

by Usha.patel7984

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 23, 2024 -

Herb Chambers Toyota of Auburn responded

Thank you for visiting our team at Herb Chambers Toyota of Auburn! We hope to see you again in the future!

September 11, 2024

Dealership Rating

Employee Rating

They did their job. , there were no surprises, pricing was ok, didn’t wait long. , there were no surprises, pricing was ok, didn’t wait long. More

by Thatgrampaguy

Service Price Transparency

Workmanship

Service Time

Recommend Dealer

Yes

Sep 12, 2024 -

Herb Chambers Toyota of Auburn responded

Thank you for the review! We appreciate the feedback about your recent visit here at Herb Chambers Toyota of Auburn and hope you won't hesitate to reach out if we can be of service again in the future!

September 07, 2024

Dealership Rating

Employee Rating

Jim has always been excellent. He is courteous, takes the time to explain everything, answers all my questions, and advises me well on what service needs to be done and when. He is courteous, takes the time to explain everything, answers all my questions, and advises me well on what service needs to be done and when. More

by Jobin

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 09, 2024 -

Herb Chambers Toyota of Auburn responded

Hi Jobin, we're delighted to hear that Jim provided you with excellent service at Herb Chambers Toyota of Auburn. We look forward to serving you again! Safe travels!

August 30, 2024

Dealership Rating

Employee Rating

My 6 month service was completed quickly. James B. was extremely helpful and a pleasure to work with. James B. was extremely helpful and a pleasure to work with. More

by Yvonne

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 03, 2024 -

Herb Chambers Toyota of Auburn responded

Yvonne, we're glad to hear James B. made your service experience at Herb Chambers Toyota of Auburn a pleasant one! Thanks for the great feedback!

August 11, 2024

Dealership Rating

Employee Rating

My service advisor, Jim, was prompt, courteous, and knowledgeable and kept me informed of the status of my vehicle. knowledgeable and kept me informed of the status of my vehicle. More

by nancysnicky

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Aug 12, 2024 -

Herb Chambers Toyota of Auburn responded

Nancy, we're glad to hear Jim provided you with excellent service at Herb Chambers Toyota of Auburn. Thanks for sharing your experience!

August 06, 2024

Dealership Rating

Employee Rating

Had recent service on my vehicle and Jim was very helpful and comfortable to talk to. Will definitely refer Her Chambers Toyota and Jim to my friends for service. and comfortable to talk to. Will definitely refer Her Chambers Toyota and Jim to my friends for service. More

by tcox9439

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Aug 06, 2024 -

Herb Chambers Toyota of Auburn responded

Thank you for sharing your experience! We're glad to hear Jim provided helpful service at Herb Chambers Toyota of Auburn. We appreciate the referrals and look forward to serving you again! Safe travels!

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