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James Banach

Overview Reviews (289) Inventory (198)

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James Banach

James Banach | Page 6

Service Advisor

Herb Chambers Toyota of Auburn

809 Washington St
Auburn, MA 01501

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4.9

289 Reviews

Overview Reviews (289) Inventory (198)

4.9

289 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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289 Reviews of James Banach

October 06, 2024

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Employee Rating

Experience at this dealership is determined by which service writer you get. Some are honest some not so much service writer you get. Some are honest some not so much More

by Netdy7

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Juljan Imeraj

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Oct 07, 2024 -

Herb Chambers Toyota of Auburn responded

Thank you for sharing your feedback. We strive to provide consistent and transparent service across all areas of our business. Your input is valuable and will be used to help us improve our customer experience moving forward. Thanks again and please don't hesitate to reach out directly if there are any outstanding questions or concerns that we can address for you.

September 22, 2024

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Employee Rating

Jim , service advisor was very heipful and walked me through the process step by step. Very satisfied through the process step by step. Very satisfied More

by Bcorey33165

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 23, 2024 -

Herb Chambers Toyota of Auburn responded

We're glad to hear that Jim provided helpful service during your recent visit here at Herb Chambers Toyota of Auburn. Thanks for sharing your satisfaction with us!

September 21, 2024

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Employee Rating

I didn’t have to wait for some one come and ask how can be I helped. He answered all my questions be I helped. He answered all my questions More

by Usha.patel7984

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 23, 2024 -

Herb Chambers Toyota of Auburn responded

Thank you for visiting our team at Herb Chambers Toyota of Auburn! We hope to see you again in the future!

September 11, 2024

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Employee Rating

They did their job. , there were no surprises, pricing was ok, didn’t wait long. , there were no surprises, pricing was ok, didn’t wait long. More

by Thatgrampaguy

Service Price Transparency

Workmanship

Service Time

Recommend Dealer

Yes

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Sep 12, 2024 -

Herb Chambers Toyota of Auburn responded

Thank you for the review! We appreciate the feedback about your recent visit here at Herb Chambers Toyota of Auburn and hope you won't hesitate to reach out if we can be of service again in the future!

September 07, 2024

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Employee Rating

Jim has always been excellent. He is courteous, takes the time to explain everything, answers all my questions, and advises me well on what service needs to be done and when. He is courteous, takes the time to explain everything, answers all my questions, and advises me well on what service needs to be done and when. More

by Jobin

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 09, 2024 -

Herb Chambers Toyota of Auburn responded

Hi Jobin, we're delighted to hear that Jim provided you with excellent service at Herb Chambers Toyota of Auburn. We look forward to serving you again! Safe travels!

August 30, 2024

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My 6 month service was completed quickly. James B. was extremely helpful and a pleasure to work with. James B. was extremely helpful and a pleasure to work with. More

by Yvonne

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 03, 2024 -

Herb Chambers Toyota of Auburn responded

Yvonne, we're glad to hear James B. made your service experience at Herb Chambers Toyota of Auburn a pleasant one! Thanks for the great feedback!

August 11, 2024

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My service advisor, Jim, was prompt, courteous, and knowledgeable and kept me informed of the status of my vehicle. knowledgeable and kept me informed of the status of my vehicle. More

by nancysnicky

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 12, 2024 -

Herb Chambers Toyota of Auburn responded

Nancy, we're glad to hear Jim provided you with excellent service at Herb Chambers Toyota of Auburn. Thanks for sharing your experience!

August 06, 2024

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Had recent service on my vehicle and Jim was very helpful and comfortable to talk to. Will definitely refer Her Chambers Toyota and Jim to my friends for service. and comfortable to talk to. Will definitely refer Her Chambers Toyota and Jim to my friends for service. More

by tcox9439

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 06, 2024 -

Herb Chambers Toyota of Auburn responded

Thank you for sharing your experience! We're glad to hear Jim provided helpful service at Herb Chambers Toyota of Auburn. We appreciate the referrals and look forward to serving you again! Safe travels!

July 27, 2024

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Employee Rating

James was great and very professional. The entire service appointment was very smooth. This was my first appointment so I didn’t really know what to expect but I was very satisfied! The entire service appointment was very smooth. This was my first appointment so I didn’t really know what to expect but I was very satisfied! More

by Junior

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 29, 2024 -

Herb Chambers Toyota of Auburn responded

We're delighted to hear that James and the team at Herb Chambers Toyota of Auburn made your first service appointment a smooth experience. Thanks for sharing your satisfaction with us!

June 06, 2024

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Employee Rating

My experience was great and quick. every one was nice and helpful.breaks are working great every one was nice and helpful.breaks are working great More

by Mesin trawally

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeffrey Krasner, Alyssa Moran, Dat (Brian) Le, Jason Hull, Kevin Kobel, Juljan Imeraj, Christopher Heineman, Jennifer Anderson , Kenneth Branowicki

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Jun 07, 2024 -

Herb Chambers Toyota of Auburn responded

Mesin, thank you for the fantastic feedback about your recent visit here at Herb Chambers Toyota of Auburn! We appreciate your business and hope to see you again in the future!

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