James Banach
James Banach at Herb Chambers Toyota of Auburn

James Banach | Page 7

Service Advisor

Herb Chambers Toyota of Auburn

809 Washington St
Auburn, MA 01501

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4.9
291 Reviews
4.9

291 Reviews

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291 Reviews of James Banach

July 27, 2024

Dealership Rating
Employee Rating

James was great and very professional. The entire service appointment was very smooth. This was my first appointment so I didn’t really know what to expect but I was very satisfied! More

by Junior
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 29, 2024

Herb Chambers Toyota of Auburn responded

We're delighted to hear that James and the team at Herb Chambers Toyota of Auburn made your first service appointment a smooth experience. Thanks for sharing your satisfaction with us!

June 06, 2024

Dealership Rating
Employee Rating

My experience was great and quick. every one was nice and helpful.breaks are working great More

by Mesin trawally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Krasner, Alyssa Moran, Dat (Brian) Le, Jason Hull, Juljan Imeraj, Jennifer Anderson , Kenneth Branowicki, Christopher Heineman, Kevin Kobel

Jun 07, 2024

Herb Chambers Toyota of Auburn responded

Mesin, thank you for the fantastic feedback about your recent visit here at Herb Chambers Toyota of Auburn! We appreciate your business and hope to see you again in the future!

May 21, 2024

Dealership Rating
Employee Rating

The service I received was above average right off the bat. It started with Jim B. In the service department moving my time up and then with following up with every step. My car is very important to job a More

by Mike.morgan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 21, 2024

Herb Chambers Toyota of Auburn responded

Thank you for the great review, Mike! We're happy to hear Jim & the team took excellent care of you & your vehicle and we hope you won't hesitate to reach out if we can be of service again in the future. Take care! - Herb Chambers Toyota of Auburn

May 21, 2024

Mike.morgan responded

Great attention from Jim Banach and as the progress was going. Very detailed i enjoyed that.

May 08, 2024

Dealership Rating
Employee Rating

Went into the dealership for my 117,000 mile service. The level of service was exceptional from drop off to delivery. More

by Ed
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
May 09, 2024

Herb Chambers Toyota of Auburn responded

Ed, we're glad to know you had an exceptional service experience at Herb Chambers Toyota of Auburn. We appreciate your trust in us for your vehicle's needs!

May 04, 2024

Dealership Rating
Employee Rating

Great experience this morning. James Banach my service advisor spoke my car-talk language. Learned a couple things. In and out of a 5000 mile service promptly. . More

by GetNUpThere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Krasner, Dat (Brian) Le, Christopher Menard , Lauren Roche

May 06, 2024

Herb Chambers Toyota of Auburn responded

We're glad to know you had a great experience with James and our team at Herb Chambers Toyota of Auburn. It's always wonderful when we can help customers learn something new about their vehicles! Thanks for trusting us with your 5000-mile service, see you next time!

May 02, 2024

Dealership Rating
Employee Rating

Dropped in, didn’t have an appointment- took me right in and did my oil change and tire rotation! Excellent job and James was very kind- we chatted a bit! More

by Melissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 02, 2024

Herb Chambers Toyota of Auburn responded

Melissa, it's great to know James and our team at Herb Chambers Toyota of Auburn were able to assist you promptly with your oil change and tire rotation. We appreciate the positive feedback!

April 17, 2024

Dealership Rating
Employee Rating

Excellent service , clean, friendly staff. Great experience for 6 years now. Always great !!! Professional services, More

by araksya82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 17, 2024

Herb Chambers Toyota of Auburn responded

We're delighted to know you've had a great experience with us at Herb Chambers Toyota of Auburn for the past 6 years! Thanks for your continued support and kind words about our service.

April 15, 2024

Dealership Rating
Employee Rating

The service rep. Was polite and professional He kept me well informed as to what was going to be done to my vehicle and what it would cost. More

by annseverance50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alyssa Moran

Apr 15, 2024

Herb Chambers Toyota of Auburn responded

We're glad to know you had a positive experience with our service rep at Herb Chambers Toyota of Auburn. We look forward to serving you again! Safe travels!

April 11, 2024

Dealership Rating
Employee Rating

I highly recommend going to this dealership to buy car or truck and then have it serviced by them. All very nice people working there More

by Don’t have one
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 11, 2024

Herb Chambers Toyota of Auburn responded

We're glad to know you had a positive experience at Herb Chambers Toyota of Auburn! We appreciate your recommendation and look forward to assisting with any future service needs. Safe travels in your new vehicle!

March 29, 2024

Dealership Rating
Employee Rating

I was greeted by Jim within 1-2 minutes of arriving in the Service Lane. He introduced himself and has my vehicle scheduled in just a few minutes. My 18 Month Service was performed timely, Jim explained w More

by Jerry A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2024

Herb Chambers Toyota of Auburn responded

Jerry, we appreciate the glowing review! It's great to know that Jim and our team were able to provide you with a professional service experience. Thank you for choosing and recommending us! We're here for your future needs. Safe travels! - The Herb Chambers Toyota of Auburn Team

Mar 29, 2024

Jerry A responded

Herb Chambers Toyota of Auburn Mar 29, 2024 Jerry A I was greeted by James within 1-2 minutes of arriving in the Service Lane. He introduced himself and has my vehicle scheduled in just a few minutes. My 18 Month Service was performed timely, Jim explained what services were completed and there wad a short video provided by the technician who serviced my vehicle. I recommend Herb Chambers Toyota of Auburn for Service to anyone looking for a professional and courteous experience.

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