James Beal | Page 3

Wonderful experience! I was looking for a used vehicle and found the perfect car at Mazda of Palm Beach. My salesman Jay was very personable and straight forward! Purchasin I was looking for a used vehicle and found the perfect car at Mazda of Palm Beach. My salesman Jay was very personable and straight forward! Purchasing my Kia Soul was such an easy and respectful experience. All of the staff, manager, finance, sales, were so nice, understanding and straight forward. I will send my friends and family here to purchase their next vehicle. If you are in the market for a new or used car, check them out! You’ll see what I mean! More

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I went to check out a used certified pre owned vehicle and Tevin Gibbs and James Beal put me in a brand new car with a better deal. Tevin is extremely knowledgeable on the Mazda products and incentives. and Tevin Gibbs and James Beal put me in a brand new car with a better deal. Tevin is extremely knowledgeable on the Mazda products and incentives. James worked hard to get me the beat deal poasible and Rodney in finance was extremely quick with the paperwork of the deal.The entire team is extremely professional and nevwr once pressured me with a completely no haggling process. I love my new Mazda and will return to them for business again in the future. More

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Love My Mazda! I drove a long way to find just the right car for me. Phil was very thorough in demonstrating the vehicle and answering all my numerous questions. I a I drove a long way to find just the right car for me. Phil was very thorough in demonstrating the vehicle and answering all my numerous questions. I appreciated his patience, sense of humor, and efforts in working with me to get the best deal possible. Jim made the numbers work for my trade-in, and Rodney got me a loan with a rate and payment I could live with. My thanks to everyone for making me the proud new owner of a Mazda! More

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Mazda of Palm Beach Customer Service is Second to None!!! I live in Gainesville, and after inquiring and searching for a Miata/Mx-5 that met my specifications at 4 or 5 Mazda dealers in the Central Florida ar I live in Gainesville, and after inquiring and searching for a Miata/Mx-5 that met my specifications at 4 or 5 Mazda dealers in the Central Florida area, I found the exact car on their website that met my specifications. I was leery about driving from Gainesville to West Palm to buy a car but from the moment I called them to inquire, their customer service and willingness to go above and beyond to work with me was beyond my expectations. Daniel worked hard to get me the best financing options and made sure accessories were ordered and installed before I arrived a few days later. Todd Holcomb met us the day we arrived and as promised all accessories and options installed, complete with a big bow. Loved it! Todd worked diligently to make sure we were happy with everything and spent time showing us the features of the car. I loved when Todd said that "he came with the car". Every new car purchase needs a "Todd". His customer service, attention to detail and follow up is second to none. I will be doing business again with Mazda of West Palm. They know what it takes to build trusting life relationships. Great job West Palm! More

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Very friendly and helpful staff. Great product! My wife and I were surprised how Mazda really stepped up their game in the luxury SUV department. Tevin and sales staff were knowledgeable and very he My wife and I were surprised how Mazda really stepped up their game in the luxury SUV department. Tevin and sales staff were knowledgeable and very helpful. Made buying a SUV very easy. Even Rodney from financing was great. More

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satisfaction Jay is knowledgeable, helpful, friendly and an absolute pleasure to work with. He actually made the experience of buying a car enjoyable! This was the Jay is knowledgeable, helpful, friendly and an absolute pleasure to work with. He actually made the experience of buying a car enjoyable! This was the first time I had to do this alone since my husband passed away and I had been dreading it! I would recommend Jay to anyone. More

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Simply the Best! Mazda of Palm Beach delivers the leading edge in sales and customer service, especially Todd Holcomb! I purchased a CX-5 and Todd did a very thoroug Mazda of Palm Beach delivers the leading edge in sales and customer service, especially Todd Holcomb! I purchased a CX-5 and Todd did a very thorough job explaining the features of the car to me, answered all of my questions, and was very accommodating on all aspects of the sale process. It was a great car buying experience! More

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Dealership Yes - Beal, No! Purchased a pre-cert. When we arrived to pick up the car, things were missing, owners manual, valve stem caps, wheel lug lock key, and essentially a s Purchased a pre-cert. When we arrived to pick up the car, things were missing, owners manual, valve stem caps, wheel lug lock key, and essentially a salesman that knew nothing about the car. Beal comes out annoyed that we actually had the gall to ask where the lug lock key was, his answer, “They are run flats” further states that the car doesn’t come with a jack. He then says that they will place regular lug nuts on. When I protested and stated that I purchased a car with lug locks, that’s what I want on it. After leaving the dealership and got home, we realized that the auto doesn’t have run flats. My wife calls and speaks with Beal. He stated he never said that - we have a total of four people that heard him say that. So now he was just lying. My wife mentioned Lemon Law, he stated that since we brought up “attorney” he can’t talk with us (attorney was never used by us). He then states to both of us on speaker phone that he would sell me run flats at his cost, and that he wouldn’t be back to work for six days. I explained that I am not paying for something he said I had. He then states neither is he. When I started giving him a chronological event to him - he hung up on my wife and I. My wife called corporate who then called Beal to get the dealerships managements email for us. He gave his corporate agent a hard time also. The next day my wife spoke with another manager at the dealership that was 180 degrees from Beal and is currently working with us. This guy Beal has no reason to be in the customer interaction business. He comes off as a stereotypical used car salesman. How this guy made management is beyond me. More

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Best car buying experience HANDS DOWN!!!!! My name is Greyven Landergren and it was a pleasure dealing with Jay Rossow and James Beal. I been shopping around for 2 months going through a lot o My name is Greyven Landergren and it was a pleasure dealing with Jay Rossow and James Beal. I been shopping around for 2 months going through a lot of aggressive and ruthless car salesmen, but until I met Jay and James I can honestly say "hands down they are the best in the business". I never felt so content and thankful over a car buying experience. The way they handled everything from start to finish was absolutely spectacular. I strongly recommend Mazda of Palm Beach and especially Jay and James " the dynamic duo ". Thank you so much for everything and keep up the good works fellas. More

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New Mazda Went into Mazda to lease a CX5. Felt like family environment. Kellie greeted me immediately and made it the easiest car buying experience to date! Geo Went into Mazda to lease a CX5. Felt like family environment. Kellie greeted me immediately and made it the easiest car buying experience to date! George in finance was great along with sales managers Jim Beal and Ben. Thank you Mazda of palm beach! You got a customer for life! More

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