James Delano
James Delano at EchoPark Automotive Phoenix (Avondale)
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James Delano

Finance Coach

EchoPark Automotive Phoenix (Avondale)

10555 Papago Fwy
Avondale, AZ 85323

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4.7
40 Reviews
4.7

40 Reviews

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40 Reviews of James Delano

February 26, 2024

Dealership Rating
Employee Rating

They helped me get into the vehicle I wanted after another dealership did me dirty trying to sell a vehicle that didn’t even run More

by Xbanta.matthew
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Riki Rosales

Feb 28, 2024

EchoPark Automotive Phoenix (Avondale) responded

A new-to-you car and a great review for us – sounds like a win-win. Thank you for the positive feedback! Thank you for the kind words. Happiness is what we do, and if there’s anything else you need, let us know.

April 30, 2023

Dealership Rating
Employee Rating

My sales person was amazing, but the overall experience was a little disappointing. I bought a 30 thousand dollar used truck and was unhappy with the cleanliness of the vehicle. I was told that they would More

by Gmaneddy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Riki Rosales

May 01, 2023

EchoPark Automotive Phoenix (Avondale) responded

Hi, Gmaneddy. We'd like a chance to rectify the situation for you. Please feel free to reach out to me (Bea), at the EchoPark in Avondale at 602.691.3205. Thank you!

April 12, 2023

Dealership Rating
Employee Rating

F8nding a great car was easy! Super friendly and transparent with financing. This has by far been the easiest auto transaction I've even made! So glad I found them. More

by bb42579
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 13, 2023

EchoPark Automotive Phoenix (Avondale) responded

Hi, bb42579! Your review is proof that our guests leave happier, and we’re so happy to read such a great review about our team here at EchoPark, thank you! Longer days mean more fun in the sun, so enjoy that sweet ride, and call us if you need us. Happy driving!

April 12, 2023

Dealership Rating
Employee Rating

Adad was great to work with. He never made me feel pressured in to my purchase. He made it very comfortable by walking us through every step so we were never left just wondering More

by eleal553
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 13, 2023

EchoPark Automotive Phoenix (Avondale) responded

Hi, Eleal553! We’re 100% devoted to making you happy, and we’re so happy to read such a great review about Adad & our team here at EchoPark, thank you! Longer days mean more fun in the sun, so enjoy that sweet ride, and call us if you need us. Happy driving!

April 02, 2023

Dealership Rating
Employee Rating

Very friendly and helpful staff! No pressure to buy or upgrade and Alisha was the best! Truly grateful for all their help in finding the perfect vehicle for my family! More

by JNuanez424
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 03, 2023

EchoPark Automotive Phoenix (Avondale) responded

Hi, JNuanez424! Your review is proof that our guests leave happier. We can’t wait to tell Alisha & the team at EchoPark they made your day. Thank you for the kind words. Happiness is what we do, so thank you! And if there’s anything else we can do, let us know. Happy driving!

March 19, 2023

Dealership Rating
Employee Rating

Alisha Thiel Provided exceptional customer service. She made the whole process a breeze, I’ve purchased a few cars from dealerships before & the process always took forever. At eco park it was super fa More

by Juan1902605
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 20, 2023

EchoPark Automotive Phoenix (Avondale) responded

Hi, Juan! We call this a win-win; a happy guest AND a great review! Thanks so much for sharing your thoughts. Send us pics from those warm-weather road trips. Or at least call or stop by if you have any questions – we’re always here to help. Thank you for your time & business, happy driving!

December 20, 2022

Dealership Rating
Employee Rating

Alisha and the other staff at the dealership were knowledgeable and very easy to deal with. I wasn't pressured into a sale the moment I got into the parking lot like is typical at other dealers. I wo More

by glennsemail8
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Alisha Thiel

Dec 21, 2022

EchoPark Automotive Phoenix (Avondale) responded

Hi, glennsemail8! We are so happy to hear that Alisha & the whole team here were able to make your car-buying experience such a great one! Thank you for taking the time to leave an awesome rating & review! We appreciate your time & business! Happy driving!

Dec 22, 2022

EchoPark Automotive Phoenix (Avondale) responded

Hi, glensemails8! We are so happy to hear that Alisha & the whole team here were able to make your car-buying experience such a great one! Thank you for taking the time to leave an awesome rating & review! We appreciate your time & business! Happy driving!

October 19, 2022

Dealership Rating
Employee Rating

My husband and I had a very pleasant buying experience at Echopark. Elizabeth Garcia and Alisha assisted our sale. They were informative without being high pressure, which I appreciate. James, in finance ,wa More

by valerie
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alisha Thiel , Elizabeth Garcia

Oct 19, 2022

EchoPark Automotive Phoenix (Avondale) responded

Hi, Valerie! We are so happy that Elizabeth was able to help you find a great vehicle and make your experience such a pleasant and informative one! Thank you for taking the time to leave this amazing rating & review. We appreciate your time & business! Happy driving!

September 26, 2022

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Employee Rating

Amazing, they were not pushy, they were happy to help, answer any questions we had. They made my family so comfortable and valued. Definitely not like your normal dealership. Come here to be treated right More

by Lateashalerma
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alisha Thiel

September 26, 2022

Dealership Rating
Employee Rating

Clean and friendly great customer service helped out the best they could to help us out . More

by Opie
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alisha Thiel

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