James Gibbons | Page 12
Service Advisor
Herb Chambers BMW of Boston
1168 Commonwealth Ave
Boston, MA 02134
208 Reviews
Write a Review208 Reviews of James Gibbons
March 22, 2022
Great service but using the web site to get the appointment was a bit tricky. When I left the tire pressure had not been reset so the warning stayed on my display until I could clear it. I used cou appointment was a bit tricky. When I left the tire pressure had not been reset so the warning stayed on my display until I could clear it. I used coupons sent by the dealership so I got a great value! More
March 19, 2022
Excellent service all around. Work was completed on time correctly and for the price quoted. My service manager was prompt in answering any questions I had. Work was completed on time correctly and for the price quoted. My service manager was prompt in answering any questions I had. More
March 18, 2022
Great people… They’re willing to work with you with whatever needs you my have whatever needs you my have More
Other Employees Tagged: Higor Teixeira
March 17, 2022
I’ve arrived around 7am to get my car serviced. It was quiet busy and there was only one service advisor available(James Gibson) . He was a overwhelmed and frustrated since there was a long line. A It was quiet busy and there was only one service advisor available(James Gibson) . He was a overwhelmed and frustrated since there was a long line. Anyways I asked him a few questions in regards to service. He seem very agitated that I was asking him some clarification questions then proccee to say “ if you know all the answers why are you asking” totally unprofessional and rude. In the future I will be bringing my car somewhere else to be serviced. More
February 28, 2022
Phenomenal service experience. The car was fixed earlier than anticipated and at a completed price that was less than anticipated. Competent and pleasant staff. If you need your The car was fixed earlier than anticipated and at a completed price that was less than anticipated. Competent and pleasant staff. If you need your BMW serviced, which is inevitable, this is the right place. More
Other Employees Tagged: Matt Krappe , Daniel Blash, Julieth
February 28, 2022
The service department treated me well as a tow in first time customer, they kept me updated with time of arrival of parts and when repairs would be completed, and the repair was completed for the quoted am time customer, they kept me updated with time of arrival of parts and when repairs would be completed, and the repair was completed for the quoted amount . More
February 05, 2022
James was my service agent he was super professional. I got my car back same day he also went out his way to find me discount coupon which lowered my total repair bill. got my car back same day he also went out his way to find me discount coupon which lowered my total repair bill. More
Other Employees Tagged: Higor Teixeira