James Gibbons
James Gibbons at Herb Chambers BMW of Boston

James Gibbons | Page 5

Service Advisor

Herb Chambers BMW of Boston

1168 Commonwealth Ave
Boston, MA 02134

4.7
208 Reviews
4.7

208 Reviews

Write a Review

208 Reviews of James Gibbons

August 20, 2023

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Employee Rating

James always gives great advice and makes having my car serviced as painless as possible! More

by John_degnan
Service Price Transparency
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Recommend Dealer
Yes
Aug 22, 2023

Herb Chambers BMW of Boston responded

Hey John, it's great to know that James always provides you with great service experiences at Boone Chrysler Dodge Jeep Ram. We appreciate your loyalty and kind feedback! Safe travels!

August 19, 2023

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Had an accident and brought it there, which is where I bought. They were super helpful and efficient taking care of the problem. Worked well and quickly with my insurance company too. Hats off to James fo More

by sk240
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Recommend Dealer
Yes
Aug 21, 2023

Herb Chambers BMW of Boston responded

We're glad to know that our team, especially James, assisted you efficiently during such a stressful time. Thank you for choosing Herb Chambers BMW of Boston again and sharing your positive experience with us!

August 16, 2023

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My seven year old 650i needed some repairs and a lot of routine maintenance. My service advisor, James, was extremely helpful and a pleasure to interact with. James is extremely knowledgeable and he wen More

by rita
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Recommend Dealer
Yes

Other Employees Tagged: Matt Krappe

Aug 17, 2023

Herb Chambers BMW of Boston responded

Hi Rita! We're so glad to know that our team at Herb Chambers BMW of Boston, especially James and Matt, have been able to provide you with top-notch service. It's great hearing how much trust you've placed in us for your BMW needs over the years. Thanks for choosing us!

August 04, 2023

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car was ready when promised. work was done as promised , extra key was needed and ordered as promised More

by marywhitmire
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Recommend Dealer
Yes
Aug 07, 2023

Herb Chambers BMW of Boston responded

Mary, we're glad to know everything went as promised at Herb Chambers BMW of Boston. We appreciate your feedback and look forward to serving you again in the future! Thank you!

July 27, 2023

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amazing experience and excellent service. My service advisor James went above and beyond. I could not be happier More

by dgrattan
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Recommend Dealer
Yes
Jul 28, 2023

Herb Chambers BMW of Boston responded

We're pleased to hear that James and our team at Herb Chambers BMW of Boston provided you with an amazing experience. We appreciate your kind words and hope to see you again!

July 20, 2023

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James provided outstanding service taking care of my iX. He is knowledgeable and efficient and ensured all issues were resolved to my satisfaction More

by mrosenzweigboston
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Recommend Dealer
Yes
Jul 21, 2023

Herb Chambers BMW of Boston responded

Thank you for this amazing review during your service visit at Herb Chambers BMW of Boston! We appreciate James' knowledge and efficiency in resolving all issues. Enjoy driving your BMW iX.

July 19, 2023

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James did a great job. He was always very responsive to my questions and concerns, with great patience and follow up. It was really nice experience. More

by Nick
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Recommend Dealer
Yes
Jul 19, 2023

Herb Chambers BMW of Boston responded

Hey Nick! Thanks for the awesome review. We're happy to hear that James provided you with an excellent service experience. If you have any more questions or concerns, don't hesitate to reach out. Drive safely!- The Herb Chambers BMW of Boston Team

July 06, 2023

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People at the service department are very professional, efficient, friendly environment and convenient Lyft service, I am very happy with my experience at your dealership service department and James is v More

by zchen007
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Recommend Dealer
Yes
Jul 07, 2023

Herb Chambers BMW of Boston responded

We're so glad to hear that you had a professional and efficient experience with our service department at Herb Chambers BMW of Boston. James will be happy to know that he was able to assist you. Thank you for choosing us, and we hope to see you again in the future!

July 06, 2023

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Easy to work with. Keep you informed. Performed quickly. Very pleasant and professional. Exceed your expectation. More

by tenowest80
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Recommend Dealer
Yes
Jul 07, 2023

Herb Chambers BMW of Boston responded

Thank you for the positive review! We're glad to hear that your experience with Herb Chambers BMW of Boston exceeded your expectations. We appreciate your business and hope to see you again in the future!

July 03, 2023

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Employee Rating

James is always awesome to work with. Always professional and clear in what needs to be addressed on my service. More

by Johnmartin1918
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Higor Teixeira

Jul 05, 2023

Herb Chambers BMW of Boston responded

Thank you for the kind review! We're pleased to hear that James always provides you with excellent service. We appreciate your business and look forward to assisting you in the future at Herb Chambers BMW of Boston!

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