James Krauss
James Krauss at Scranton GMC of Vernon

James Krauss | Page 2

Service Advisor

Scranton GMC of Vernon

777 Talcottville Rd
Vernon, CT 06066

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4.8
41 Reviews
4.8

41 Reviews

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41 Reviews of James Krauss

January 18, 2026

Dealership Rating
Employee Rating

Oil change at Scranton Motors is always Convenient with a good price with a nice customer service lodge and coffee. More

by pjw1950
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: David Baeza, Dan McCann, Mike Conlon, Robert Zeidenberg, Frank Kern , Billy Delgado, Brenden Fay

January 14, 2026

Dealership Rating
Employee Rating

10/10 Top notch service and staff! Always smooth drop off and pick up! Thank you More

by DJ
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Zeidenberg, Doug Freeman , Finance manager helped me with factory warranty extension

January 04, 2026

Dealership Rating
Employee Rating

I have received the best possible service for decades on our Cadillacs. Stuart G. Rosen More

by SROSEN5432
Recommend Dealer
Yes

Other Employees Tagged: Mike Conlon, Robert Zeidenberg, Frank Kern , Billy Delgado, Brenden Fay, Jimmy Boasa

December 28, 2025

Dealership Rating
Employee Rating

I have been getting my last two vehicles serviced here for years. I like when I have an appointment they are ready to take my car in right away. They greet you by name and the service advisors are friend More

by mcnishtoni
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Frank Kern

December 22, 2025

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Employee Rating

James Mangene was great along with everyone at scranton the service dept. was great all in all James made the whole sale easy. More

by jbendak52
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

November 08, 2025

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I bought my car from them brand new zero mileage, a few days later. Engine light come out in the car can’t be drive more than 20 miles an hour. They kept my car for eight days they didn’t even give me a lo More

by Jacobs2267
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Mike Conlon, Robert Zeidenberg, Frank Kern , Billy Delgado, Brenden Fay

October 18, 2025

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The guys there are very knowledgeable about my vehicle, professional, and patient. The place is super clean and when it comes to repairs on my vehicle they pay attention to detail. These guys should be enl More

by alberto410ster
Service Price Transparency
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Recommend Dealer
Yes

October 17, 2025

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Very pleasant friendly and prompt. I was given a loaner car which meant a lot to me. More

by NMSTANG
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Robert Zeidenberg, Frank Kern , Brenden Fay

October 10, 2025

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Employee Rating

did not try and over sell me on something i did not need. they explained everything to me with my options. More

by KEVIN@SILKTOWNROOFING.COM
Service Price Transparency
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Recommend Dealer
Yes

October 10, 2025

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Employee Rating

Ther Service was so so soo great I can't belive how fast it was More

by ajbang10
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Robert Zeidenberg, Frank Kern , Billy Delgado

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