James Krauss
James Krauss at Scranton GMC of Vernon

James Krauss | Page 3

Service Advisor

Scranton GMC of Vernon

777 Talcottville Rd
Vernon, CT 06066

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4.8
39 Reviews
4.8

39 Reviews

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39 Reviews of James Krauss

September 29, 2025

Dealership Rating
Employee Rating

Frank Kern and his service were they're usual superb performers. I really appreciated Jim driving me home so that my wife did not have to make the trip. More

by jeff.jerbert
Recommend Dealer
Yes

Other Employees Tagged: Frank Kern

September 22, 2025

Dealership Rating
Employee Rating

Great service. . courtesy is super. Will recommend to anyone without hesitation . On time is great More

by goodboydal
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Recommend Dealer
Yes

Other Employees Tagged: Mike Conlon, Robert Zeidenberg, Frank Kern , Billy Delgado, Brenden Fay

September 19, 2025

Dealership Rating
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Scranton has amazing customer service! From sales to service Scranton has your back no matter what. More

by worldresidual
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Conlon, Robert Zeidenberg, Frank Kern , Billy Delgado, Brenden Fay

September 07, 2025

Dealership Rating
Employee Rating

Team of professionals were outstanding, kept me informed throughout the process to get truck back. More

by M_CDNLD
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Recommend Dealer
Yes

August 29, 2025

Dealership Rating
Employee Rating

Scaton Motors kept me up to date every step of way with my vehicle. Chris More

by CHRISFAU2009
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Frank Kern

August 28, 2025

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Can't recommend a dealer. that charges for work not done. Went for tire rotation and free update. They charged me $50.00 for.a tire.rotation that wasn't done. How.do I know.the More

by TURBO38S10
Recommend Dealer
No

Other Employees Tagged: Mike Conlon

August 10, 2025

Dealership Rating
Employee Rating

Excellent staff, mechanics, and facility. I only wish Scranton was closer to us. We purchased our Suburban from Scranton in 1992 after having 5- children, it is still helping the Family. Tha More

by Jvento2013
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mike Conlon, Robert Zeidenberg , Billy Delgado

July 31, 2025

Dealership Rating
Employee Rating

They always find the time to help with the problem. Always very professional and make the customer feel comfortable about the work being done! The customer Service is great! Never had an issue here. Gr More

by Patsy
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mike Conlon, Robert Zeidenberg, Frank Kern , Billy Delgado, Brenden Fay

July 29, 2025

Dealership Rating
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Fantastic service and awesome place to buy a car! The team there will always take care of you! More

by PAUL.WELLSPEAK
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Recommend Dealer
Yes

Other Employees Tagged: Steve Mazza, Robert Zeidenberg, Frank Kern , Billy Delgado, Brenden Fay, Todd Meriwether

July 28, 2025

Dealership Rating
Employee Rating

Very thorough excellent service and a good explanation as far as evaluating the vehicle problem with good advice .friendly and problems usually attended to in a timely manner . More

by ELIZABETHMLUENA9
Service Price Transparency
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Recommend Dealer
Yes

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