James has been helping our customers with the financing of their new vehicles for many years! If you have any questions finance related he usually has the answer! Thanks
Read more189 Reviews
Write a ReviewDealership Experience
19 yrs, 1 mo
Industry Experience
32 yrs
Specialties & Trainings
AFIP certified
189 Reviews of James Lee
May 17, 2018
Videos I live over 30 miles from this dealership. The reason I chose it was the videos. I had contacted via on line three dealerships. Of course all responde I live over 30 miles from this dealership. The reason I chose it was the videos. I had contacted via on line three dealerships. Of course all responded with phone calls but Phil Long went the extra mile by sending me videos of several vehicles that fit my wants and budget. More
Other Employees Tagged: Donald Allen
May 14, 2018
Yes it was great The fiesta is great not any issues Love wish they would not pull out of cars in future My credir record at ford was turned down i think it was las The fiesta is great not any issues Love wish they would not pull out of cars in future My credir record at ford was turned down i think it was last payment on starion i bought used from you and you let the last payment never get paid it was traded to you can you fix that at ford credit please More
Other Employees Tagged: Karrie Smith
May 10, 2018
It's worth the drive By far the best truck buying experience I've had in a long time. I brought my wife's pickup from North Dakota to trade at another dealership that said By far the best truck buying experience I've had in a long time. I brought my wife's pickup from North Dakota to trade at another dealership that said they had the truck she wanted and didn't. I called phil long they had the truck and they held it till the next day when I could get there. Everyone worked really hard to get everything done in a timely manner and I was on my way home. Great dealership to do business with. More
Other Employees Tagged: John Cooper, Ryan Waring
May 02, 2018
Great first buying experience As a first buyer, I couldn't have asked for a better experience. Ray Gerbich in Sales listened to my needs, followed them, and ensured I leave happy w As a first buyer, I couldn't have asked for a better experience. Ray Gerbich in Sales listened to my needs, followed them, and ensured I leave happy with my new car. Great guy all around... James Lee in Finance walked me through every step of the buying process and encouraged me to make the best decisions for me. Phil Long Ford treated me like family and would recommend them to anyone! These guys know how to treat their customers to put simply and will take good care of you. Thank you so much for all of your help- I am loving my new car already! More
Other Employees Tagged: Ray Gerbich
May 01, 2018
Excellent buying experience by the team at Phil Long Thanks Hamid for the the original intro and to Karrie for leading the team on an excellent buying experience at Phil Long! Thanks to all! Thanks Hamid for the the original intro and to Karrie for leading the team on an excellent buying experience at Phil Long! Thanks to all! More
Other Employees Tagged: Dwayne Callaway, Hamid Azad , Karrie Smith
April 24, 2018
Great car buying experience Took a look at cars online and asked to be contacted. Received email communication from Karrie Smith within 5 minutes of our request. Made an appointm Took a look at cars online and asked to be contacted. Received email communication from Karrie Smith within 5 minutes of our request. Made an appointment for the next morning. We found the car we wanted with the options we were hoping for. Karrie tracked it down and got approval to go get it from a different dealership to bring it to us! Karrie went above and beyond expectations! James Lee, in financing, made the paperwork a breeze! There were no high pressure sales for extended service, which we appreciated. Our car buying experience at Phil Long Ford was exceptional! More
Other Employees Tagged: Karrie Smith
April 07, 2018
Really awesome people. They where very helpful from start to finish. Very nice people that care about the customer and not sales. I will definitely go back in the future whe They where very helpful from start to finish. Very nice people that care about the customer and not sales. I will definitely go back in the future when I need another vehicle. More
Other Employees Tagged: Jacqueline Jenkins
April 02, 2018
New vehicle purchase Andre went above and beyond all my expectations to accommodate my new vehicle purchase. Everything is delivered as promised so far so good thank you. Andre went above and beyond all my expectations to accommodate my new vehicle purchase. Everything is delivered as promised so far so good thank you. More
Other Employees Tagged: Andre Durdevic
March 19, 2018
First time service at Phil Long Ford Just went in for an oil change, and was most impressed by the quickness of their Quick Lube service. Also with the thorough inspection of the whole ca Just went in for an oil change, and was most impressed by the quickness of their Quick Lube service. Also with the thorough inspection of the whole car. I will now return there instead of the independent franchised fast lube places, who are no longer a bargain. More
Other Employees Tagged: Rob Liley, Don Heck , Alejandro Lizarraga
March 06, 2018
Great dealer My saleswoman was Karri and she was amazing. She made sure I felt comfortable during the entire process. I would highly recommend this dealership and My saleswoman was Karri and she was amazing. She made sure I felt comfortable during the entire process. I would highly recommend this dealership and this saleswoman. When it came to financing, James did an amazing job of getting the process done efficiently and explained everything to me that I was signing. More
Other Employees Tagged: Karrie Smith
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