James Merrill | Page 18

Great Dealer experience,service and. Sales associates I could't have gone to a better place. P.S. Brian Savo. And Jim Merrill were excellent.aswell. All the Service advisiors could't have gone to a better place. P.S. Brian Savo. And Jim Merrill were excellent.aswell. All the Service advisiors More

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I was shopping for a Toyota Camry XLE online and found that this dealership was offering one that I may be interested in looking at. I had about a 35 mile drive to the dealership and found the car on the that this dealership was offering one that I may be interested in looking at. I had about a 35 mile drive to the dealership and found the car on the lot. I was greeted by a very pleasant and professional salesman (James Merrill). We test drove the car and it was just was I was looking for (for my wife). Jim and I worked out the deal, he was very easy to deal with and no pressure at all. I have purchased over a dozen new and used cars in my lifetime and this dealership by far was the most pleasant to do business with. I will highly recommend this to all my friends and associates. More

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Thank you Schaller for my new Prius! Though I new what I wanted when I walked through the doors, the entire staff was friendly, courteous and most of all NOT pushy. Jim did a great job laying down all the f wanted when I walked through the doors, the entire staff was friendly, courteous and most of all NOT pushy. Jim did a great job laying down all the facts about my car and how they arrived at the sale price using comparison websites like Kelley Blue Book. Most importantly, he never once made me feel pressured to actually buy the car or any of the extras most dealerships try and sell you on. It was a pleasant experience and I would recommend them to anyone. Thanks guys! More

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We just bought a new Acura TSX and it was a very positive experience. James is professional, knowledgeable and helpful (and so was Brian in the business office). We never felt rushed or pressured. After w experience. James is professional, knowledgeable and helpful (and so was Brian in the business office). We never felt rushed or pressured. After we bought the car, James patiently sat with us and went over various features, set up the Bluetooth for us and encouraged us to come back if we have any questions. We would definitely recommend James and this Acura dealer. More

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Simply an excellent buying experience. All the staff I met had professional demeanors and genuinely cared about the customer experience. Vehicle was delivered in immaculate condition. James Merrill was ex met had professional demeanors and genuinely cared about the customer experience. Vehicle was delivered in immaculate condition. James Merrill was excellent, friendly, professional, and took the time to walk me through the functionality of the vehicle and make himself available for any follow-up questions. More

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The dealership is conveniently located from my house. I identified a used RDX online and called their Sales. Teri picked up the phone. She confirmed availability and invited me to visit. On my visit, Teri identified a used RDX online and called their Sales. Teri picked up the phone. She confirmed availability and invited me to visit. On my visit, Teri introduced me to Jim. Jim greeted us well and showed my wife and I the cars we wanted to see. He took us on a test drive and explained the detailed features of the car very well. Jim was quite open in terms of price negotiations. Although Jim was working with his managers to negotiate the price, the experience was not unfriendly or pushy as I have experienced at other dealerships. Jim even offered some helpful tips on the car features. When a car accessory was not available, he offered tips on how to use generic items available in the open market. Brian worked with the finances and it was very easy to work with him. Everything was done directly from the office and I didn't have to go anywhere. What I didn't like at the dealership was the office space. It is very small and they have at least 3 cars inside for display and it makes it difficult to move around. This is why I am not providing the highest rating for overall experience. More

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James Merrill was a true professional. He came through with everything he promised plus extras. The whole buying experience was painless and professional including the business office. with everything he promised plus extras. The whole buying experience was painless and professional including the business office. More

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Jim was very helpful and knowledgable. Worked well with me to get the best deal and took care of all the paper work very capably. Explained the workings of the car upon delivery. Over all a quite pleasant me to get the best deal and took care of all the paper work very capably. Explained the workings of the car upon delivery. Over all a quite pleasant experience. Have dealt with Schaller Acura for over 25 years and find them very helpful, especially the service dept. More

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Stopped by Schaller to test drive a car I spotted on the website. Jim was absolutely wonderful to deal with: friendly, easy going, totally knowlegeable about the product, professional, patient. The test dri website. Jim was absolutely wonderful to deal with: friendly, easy going, totally knowlegeable about the product, professional, patient. The test drive impressed me alot. Jim answered all my questions, showed me the car's service history, and allowed my wife and I to consider the purchase without pressure. Ultimately, I bought the car, which was well-prepped, and ready on time. Jim and the entire staff at Schaller was a pleasure to deal with at every step. Everyone gives the impression that they care about the customer and their product. And the car is great! More

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James Merrill was a delight to work with - he is very knowledgable about the car and was not pushy. He really shows a love for Acura and he bent over backwards to make the process quick and easy - we ar knowledgable about the car and was not pushy. He really shows a love for Acura and he bent over backwards to make the process quick and easy - we are thrilled with our Acura and Jim is a gem. More

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