James Papa | Page 8

Our service was done promptly and it was comfortable while we waited. The young man who helped up was polite and showed us he was knowledgeable. while we waited. The young man who helped up was polite and showed us he was knowledgeable. More

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Took my car in for service today and it was handled professionally and quickly. Very happy with Curry Hyundai. I highly recommend them for service! professionally and quickly. Very happy with Curry Hyundai. I highly recommend them for service! More

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This is my 2nd experience with Curry Hyundai. The entire staff is great, especially sales associate Franz Ozuna. I appreciate the time spent going over the features of my new vehicle I have also had good staff is great, especially sales associate Franz Ozuna. I appreciate the time spent going over the features of my new vehicle I have also had good experiences with the service department. More

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Service Visit I was here for regular service visit. Everything was done on time. Explanation of the service was detailed. Price was higher than expected. We hav I was here for regular service visit. Everything was done on time. Explanation of the service was detailed. Price was higher than expected. We have to deal with this. More

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They try to please Everyone is eager to help. Friendly staff. They solved a problem today which needed an extra effort to accomplish. The business manager was especially Everyone is eager to help. Friendly staff. They solved a problem today which needed an extra effort to accomplish. The business manager was especially helpful. More

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Customer Service Excellence Curry Hyundai has very knowledgeable and thorough service advisors. Also they—and the mechanics—keep my car well maintained and safe. Overall the wor Curry Hyundai has very knowledgeable and thorough service advisors. Also they—and the mechanics—keep my car well maintained and safe. Overall the word is excellent. More

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Great Car and Great Service Love my 2016 Sonata. Curry Service has been great, easy to make an appointment. Competitive prices and quick turn around. Location is convenient as Love my 2016 Sonata. Curry Service has been great, easy to make an appointment. Competitive prices and quick turn around. Location is convenient as well. More

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John Doino John you are truly a stand up guy. You came into my place of work and helped me find a solution to my problem. I appreciate your patronage to my sto John you are truly a stand up guy. You came into my place of work and helped me find a solution to my problem. I appreciate your patronage to my store and my team who always respect the person that you are. We always care about your purchase and want to execute it to the best of our ability. You are truly genuine and I am privileged to know you. Thank you for helping me with a very stressful situation. You are truly appreciated. Sincerely from the heart, Michael More

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One to avoid I bought my Tuscon 5 years ago from this dealer, and I have no issue with the purchase. It is what has transpired with the service department since th I bought my Tuscon 5 years ago from this dealer, and I have no issue with the purchase. It is what has transpired with the service department since then that has been a series of bad experiences and the worst customer service I have ever seen. This dealership is about as dishonest as they come. I started out bringing my car in for oil changes, no problems. What could a new car need, right? Well, at 10,000 miles when it was in for an oil change, suddenly my tires were so dangerous I shouldn't drive the car home. Since they had the car already, I foolishly had them change the tires ($400+) without inspecting them myself. The next rip off came when I brought the car in to have the brakes checked. I was told that I needed pads front and back. When I picked up the car, another $400, for JUST pads mind you. After speaking with a friend and realizing that I got grossly over charged, I swore never to go back, and for several years I did not. Very recently, my car was failing to start. Given that it was 5 years old, I had the battery changed. (I had also left my lights on twice as the car does not chime if you take the key out and your lights are still on). The car still had issues with failed starts, so I thought for warrantee work I had to bring it to the dealer. I had purchased my extended warrantee at the dealer when I bought my car. I left the car with them for the day, and they could not figure out what was wrong with it. No computer codes, the battery was full, and it did not fail to start. However, when they had the car for the day, someone left a tool under the hood and tried to close it, breaking a piece of the plastic cowl that runs under the bottom of the front windshield. When I took it back to have them fix this, first they claimed they were never under the hood. How do you test a battery without lifting the hood? I took the car back to my regular mechanic for the failed starting issue. The owner of the garage did some diagnostics and called my warrantee company. They told him exactly what parts to replace in addition to the starter, and he received payment for the work even before the car was pulled in for the final service. He raved about what a pleasure it was to deal with them. The song and dance I got from Curry Hyundai when I asked them to replace the starter the day they had it was unbelievable! In order for them to replace the starter under the warrantee, it would have to present the problem while they had it so they could have the insurance adjuster verify and then they would get paid. I don't understand why my regular (honest) mechanic could do this repair without an adjuster verification, and Curry Hyundai refused? Both places of service had access to the same process for payment through my extended warrantee company, but Curry Hyundai was unwilling to do this for me. Just be aware if you buy a car from this dealership, steer clear of the service department, especially if you are a woman. They will seize every opportunity to take advantage of you, lie to you and rip you off. I will not only never use them for any service on my current Hyundai, I will not be purchasing my next Hyundai from them. They have lost any future business I might have given them. Violating my trust was of no benefit to them. More

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A Great Car Buying Experience I have been a customer of this dealership for many years yet my most recent experience is the best yet. My salesman, Dante Forzano, made the purchase I have been a customer of this dealership for many years yet my most recent experience is the best yet. My salesman, Dante Forzano, made the purchase of my 2019 Santa Fe and the trade in of my two 2008 Hyundais the most pleasurable car buying experience yet. I intend to be a loyal customer for many years to come. More

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