Jami Meredith | Page 14

Best ever. 0ver9 years ago new 2012 MDX delivered to work place, still take there for service. They take care of you. Jami very knowledgeable and since my car is getting up there, my next car will purch work place, still take there for service. They take care of you. Jami very knowledgeable and since my car is getting up there, my next car will purchase from Acura Columbus. Good job! More

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They offered me a loaner car while mine was being repaired. Great car. They kept me informed about my car since they had to keep it overnight. Excellent service! repaired. Great car. They kept me informed about my car since they had to keep it overnight. Excellent service! More

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We have purchased and service with Acura Columbus for approximately 10 yrs however this is the first time buying a brand new vehicle. I was nervous as the technology in the 2021 RDX was so advanced vs th approximately 10 yrs however this is the first time buying a brand new vehicle. I was nervous as the technology in the 2021 RDX was so advanced vs the 2013 I have been driving. The process from start to finish (including education to manage the technology) was seamless. I brought home my new RDX yesterday and thanks to salesman/educator Mike Shay I am driving today. Love the attention to detail this dealership provides, in every aspect from sales to finance to service. HIGHLY RECOMMEND! More

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Acura of Columbus ignored my request! I purchased a 2018 MDX in March, not at Acura of Columbus, and had a minor warranty issue which they promptly took care of, everything was great. A couple months later MDX in March, not at Acura of Columbus, and had a minor warranty issue which they promptly took care of, everything was great. A couple months later I had the paint corrected and the vehicle ceramic coated. I contacted Acura of Columbus and had them put a note that I did not want them to do a courtesy wash anytime my car was serviced there. Last week I had brakes/rotors done, everything was great they picked my car up, did the repairs and returned it. Later when I got in to drive I notice the magnets I had next to the license plate were sitting on my passages seat. They washed my car.. now most folks wouldn’t care, but I am very particular, I know car washes do tons of damage to your vehicle’s paint! Today I washed my car like I do almost daily and notice tons of scratches and swirl marks all over the sides! I called Acura and spoke to Todd and he confirmed there in fact was a note to not wash my car but that apparently was ignored! I advised the rep of the damage, he advised that it was not possible. Not that Acura of Columbus cares, but I will not be back and I will make sure to spread the word of how they handle customers and their requests. Love the brand, but the customer service they like to boast about is subpar! More

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A freindly and professional staff make this Dealership a great compliment to the high quality cars that sparkle on the clean and inviting sales floor and lot....The Acura name is well served here and so are great compliment to the high quality cars that sparkle on the clean and inviting sales floor and lot....The Acura name is well served here and so are the potential customers who come visit....two thumbs up! More

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We were only in for a routine oil change. They did the multi-point inspection as well. Jamie and the service manager did an excellent job in communication and we appreciate that very much. Steve multi-point inspection as well. Jamie and the service manager did an excellent job in communication and we appreciate that very much. Steve More

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I called first thing Monday AM. Had my vehicle at the dealer by 10 AM and picked it up at 2:30. I asked for a discount to service my front brakes and was very happy with my price and results. Thanks dealer by 10 AM and picked it up at 2:30. I asked for a discount to service my front brakes and was very happy with my price and results. Thanks More

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I had a great experience at this dealership. Very accommodating, freindly with tons of knowledge. I would highly recommend their service department. Best on the business! accommodating, freindly with tons of knowledge. I would highly recommend their service department. Best on the business! More

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Your service person Jenny was very nice and professional. You gave me a loaner and I really liked the video clip that you sent me on the car. It was very good experience and I appreciate it! You gave me a loaner and I really liked the video clip that you sent me on the car. It was very good experience and I appreciate it! More

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This was the best experience I have ever had with any dealership. Antonio and Adam made me feel at home. Love you guys Thank You dealership. Antonio and Adam made me feel at home. Love you guys Thank You More

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