Jami Meredith | Page 18

Great service as always! Car drop-off went smoothly - no wait. Out in 5 minutes. Received a text message when additional services were recommended. Able to review and approve Car drop-off went smoothly - no wait. Out in 5 minutes. Received a text message when additional services were recommended. Able to review and approve on my phone. Received a text message when all work completed. Exceeded expectations! More

by JOHNSON.42 Verified Customer Verified Customer

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Awesome Work was completed on time and Jamie was awesome as always! I appreciate the extra steps she and the team makes to ensure happy customers. Work was completed on time and Jamie was awesome as always! I appreciate the extra steps she and the team makes to ensure happy customers. More

by TSDIAMOND Verified Customer Verified Customer

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Jami Meredith saved you all If it wasn’t for jami, this place service is horrible! Staff is totally rude and unhelpful, my max was given in because the paint was peeling off the If it wasn’t for jami, this place service is horrible! Staff is totally rude and unhelpful, my max was given in because the paint was peeling off the top, as the car is totally painted, they bring it back to the dealership, they were working on the parking lot at Acura. Some how the asphalt got over sprayed on too my car! I go to picked it up after jami left, go to the Custer service desk their was Annie unhelpful, rude. I had explained to her what was on my car, so I told her I will take my car out like this! I had asked her to take my keys back and keep them I’ll call jami the next day to follow up with her, she denies to take my keys back, she said take them with you. Practically put me on my own and didn’t want to help me! Then I talked to Francesco and his sale floor manager, showed them both what was on my car. They both rubbed it on my car. It started to smear! Manager was telling me go to car wash it will come out. Then manager quoted you brought the car like that into service! I was so pissed at them, they practically told me take the car and your on own! I ending up taking my keys and left the car at dealer, couple days later I called jami and told her what was going on and she went outside to the car and said it’s over sprayed by asphalt company! I had to then come 30 miles to drop my keys off again! Because Annie was rude and didn’t want to take my keys back! Overall the staff I worked with is unprofessional except jami! She took my car to a buffing company got all that smear asphalt off! More

by OHIOSTATE3962 Verified Customer Verified Customer

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Excellent in every way From the greeting in the service driveway through the explanation of the services provided and assessment o my vehicle, everyone was friendly, knowled From the greeting in the service driveway through the explanation of the services provided and assessment o my vehicle, everyone was friendly, knowledgeable, and professional. More

by karen7003 Verified Customer Verified Customer

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Perfect Everything was timely and well done. I was needing the car quickly for a 6 hour trip. I got it back vey quick. Review of future problems and import Everything was timely and well done. I was needing the car quickly for a 6 hour trip. I got it back vey quick. Review of future problems and importance very helpful. More

by dnesbitt Verified Customer Verified Customer

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I was well taken care of I knew what they were doing and I liked the video text. Everyone was very nice and the facility was clean and welcoming. I was able to work while I wa I knew what they were doing and I liked the video text. Everyone was very nice and the facility was clean and welcoming. I was able to work while I waited. More

by aahervey Verified Customer Verified Customer

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Good service, friendly staff I had a very nice loaner rdx, and the service took less time than estimated. I'm very satisfied with the entire process. I use the dealership for all I had a very nice loaner rdx, and the service took less time than estimated. I'm very satisfied with the entire process. I use the dealership for all my service More

by gguyw Verified Customer Verified Customer

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No title Worked with Jami this time and in the past - who is WONDERFUL at what she does (customer service/face of the company). Otherwise, I have had trouble w Worked with Jami this time and in the past - who is WONDERFUL at what she does (customer service/face of the company). Otherwise, I have had trouble with service provided/care of my care several times in the past. Unfortunately I had problems again with the service provided. This time I had a B123 service and asked 3 different times (when making the appointment, when dropping off the vehicle, and when picking up my car) about changing my windshield wipers (simple little part of the service) and was told EVERY time (including when my car was returned to me) that new wipers are part of B123 and it would be/was done. I proceeded to my car only to find that my worn out wipers were NOT changed. I wonder what else of the $700 service charge that day was not done? Another unhappy visit with Acura Columbus Service Dept. This is a REAL ONGOING problem. More

by BSHIRK Verified Customer Verified Customer

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It is very very very expensive repair. More then aero plane Never recommended to anyone or ref. To buy or sell or service for anything. Ridiculous amount of money for repairs. Sorry to say but I am rating as -1 Never recommended to anyone or ref. To buy or sell or service for anything. Ridiculous amount of money for repairs. Sorry to say but I am rating as -100 More

by JJR_64 Verified Customer Verified Customer

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Great customer service! Jamie Meredith was my consultant and she was amazingly helpful and professional! We will be back! This dealership has definitely earned our future bus Jamie Meredith was my consultant and she was amazingly helpful and professional! We will be back! This dealership has definitely earned our future business! Awesomeness More

by tnvols77 Verified Customer Verified Customer

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