Jami Meredith | Page 18

Wonderful Experience My 2019 TLX SH-AWD is the third Acura I've purchased from Acura Columbus. And, as usual, another terrific service experience. Jami and Todd always tak My 2019 TLX SH-AWD is the third Acura I've purchased from Acura Columbus. And, as usual, another terrific service experience. Jami and Todd always take such wonderful care of us. More

by flipnewf Verified Customer Verified Customer

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Acura.... Satisfies every visit When you make a appointment here.... it’s yours ..... ready - set- go..... Thanks Columbus Acura. Great Service keep up the good work see you next When you make a appointment here.... it’s yours ..... ready - set- go..... Thanks Columbus Acura. Great Service keep up the good work see you next maintenance check. More

by RRANSOMSR Verified Customer Verified Customer

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Fantastic Team The service staff was friendly, efficient, and more than willing to help. I had my car in for an oil change. I was out in the amount of time they ex The service staff was friendly, efficient, and more than willing to help. I had my car in for an oil change. I was out in the amount of time they expressed. From the drop off staff to the front desk it was a fantastic appointment. More

by Packanik4 Verified Customer Verified Customer

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Customer service I’ve bought 3 cars from this dealership and always bring it in for my oil change. One associate who I always work with is so helpful, calm, and just I’ve bought 3 cars from this dealership and always bring it in for my oil change. One associate who I always work with is so helpful, calm, and just great to work with. But I was checked in with another associate and was not pleased. Even though she was not particularly rude to me, she was extremely rude to her co workers and I found it to be uncalled for. If I ever get her again as my customer service rep, I will be sure to take my business somewhere else because I don’t appreciate people who don’t treat their co workers with respect. More

by liak Verified Customer Verified Customer

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Always a good experience I had taken my RDX in to diagnose a rattle that I was hearing. While in for that service, I had some other needed work done on the car. When the servi I had taken my RDX in to diagnose a rattle that I was hearing. While in for that service, I had some other needed work done on the car. When the service advisor (Jami) was told that parts would be needed (but they were on backorder), she called right away to explain the situation. She was very apologetic for there being a delay in getting the car totally repaired, but the drivability of the car isn't affected and once the parts come in, they will call to reschedule. I'm fine with all this because communication was quick and I know the service advisor did all she could. Even though the car needs to go back when the parts are available, it was still a good experience. More

by Mark E Verified Customer Verified Customer

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Thorough and transparent I was amazed at how well they keep you updated as you are waiting. Not only is the waiting area very comfortable, and well stocked, but they also have I was amazed at how well they keep you updated as you are waiting. Not only is the waiting area very comfortable, and well stocked, but they also have television screens that you can watch the garage and carwash. Everything is made to make you comfortable and to be transparent about what's going on. Jami was wonderful and kept me updated at each stage. She was very transparent about everything that was going on. They also did a great job of giving me a plan to follow going forward. More

by JOE@OBJO.COM Verified Customer Verified Customer

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Customer service Jami in Acura service is awesome ! She is exactly the type of customer service representative that makes Acura stand out as a leader. She is kno Jami in Acura service is awesome ! She is exactly the type of customer service representative that makes Acura stand out as a leader. She is knowledgeable, patient and has great follow through! I will be back… I will only work with Jami😊. More

by lbracale Verified Customer Verified Customer

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Good service The service was very good, friendly, and prompt. Jamie and Yin went to the greatest extent to make sure the problems were resolved in budget. The service was very good, friendly, and prompt. Jamie and Yin went to the greatest extent to make sure the problems were resolved in budget. More

by FWILLISJOHNSON Verified Customer Verified Customer

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Great experience - these guys are good! Jami was terrific. Very attentive and friendly. Great communication. Highly recommended! She made sure that everything was taken care of to my sat Jami was terrific. Very attentive and friendly. Great communication. Highly recommended! She made sure that everything was taken care of to my satisfaction. And the car looked great when I got it back! More

by ynotdlax9 Verified Customer Verified Customer

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Consistent quality I’m impressed with the consistency of quality service at Acura Columbus. I’ve been coming here for 3 years. I drive a ton of miles and I’m here ofte I’m impressed with the consistency of quality service at Acura Columbus. I’ve been coming here for 3 years. I drive a ton of miles and I’m here often. If the over-the-top performance on my first service visit was simply a one-time attempt at a good first impression, I’d have understood. But I’ve learn this is just how they do it every day. They’ve got a uniquely engaged and pleasant team — Jami, Joyce, Zach & Todd are excellent. More

by Doug Brown Verified Customer Verified Customer

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