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Jamie Annese
851 Reviews
Dealership Experience
18 yrs
Industry Experience
21 yrs, 9 mos
851 Reviews
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851 Reviews of Jamie Annese
August 18, 2019
Emergency Care I was out of town visiting my daughter when the engine light came on. They were able to see me early the next day and fix the problem (I was leaving I was out of town visiting my daughter when the engine light came on. They were able to see me early the next day and fix the problem (I was leaving the following day). This dealership has always beenvery accomodating. I always seemto have a car issue when visiting Florida. Aprevious time there was a short in the car door handle which was draining the battery and causing computer issues. This required obtaining a spare part from New Jersey and agin there was a time constraint. They provided a loaner for a couple of days until they could get the part in. Again, they provided excellent service. More
by DRBOBPENTERSON
Verified CustomerOther Employees Tagged: Kyle Silcox
August 10, 2019
Need air conitioner checked Fixed the issue in 2 hrs showed up with no appt great service have had no further issues. Service personnel are always courteous and helpful. Fixed the issue in 2 hrs showed up with no appt great service have had no further issues. Service personnel are always courteous and helpful. More
by PATRICK1010
Other Employees Tagged: Steven Venden
August 08, 2019
Great Customer Service Cesar was instrumental in coordinating with the service technicians to fix the clogged drain from the roof exterior and also ensured that the service Cesar was instrumental in coordinating with the service technicians to fix the clogged drain from the roof exterior and also ensured that the service warranty covered the cost which was extremely helpful and much appreciated!! Outstanding customer service!! Ferman BMW backs it’s warranty up 100%!! More
by TJESUS3334
Other Employees Tagged: Cesar Tereso, Mary Keller
August 08, 2019
Excellent staff and service I have relocated from Orlando area my prior dealer would have my car pick led up for servicing. However the quality and f service have been lacking. I have relocated from Orlando area my prior dealer would have my car pick led up for servicing. However the quality and f service have been lacking. Based upon the service and staff at Ferman BMW, I am moving my business here. More
by cdoty1-bmw
Other Employees Tagged: Robert Annis, Cleo Coney Jr, Jimmy Whaley, Marc Youngsma
August 04, 2019
Good job On the work that was done. Very professional and accommodating for a man and his dogs. Highly recommended service shop, they know BMW because they a On the work that was done. Very professional and accommodating for a man and his dogs. Highly recommended service shop, they know BMW because they are BMW! More
by pxdali
Other Employees Tagged: Cesar Tereso, Nick Hawk, Kyle Silcox , Courtney Deason, Paul Scaglione, Jimmy Whaley, Marc Youngsma
July 31, 2019
Tire service Came in without an appointment due to tire damage. New tire installed within 90 minutes. Service and waiting area excellent. So glad we have a Mini Came in without an appointment due to tire damage. New tire installed within 90 minutes. Service and waiting area excellent. So glad we have a Mini More
by tbarts06
Other Employees Tagged: Courtney Deason
July 30, 2019
This is what service should be. They told us what was wrong with the vehicle, they fixed it on time, they were no surprises. No one tried to upsell me everyone was courteous and help They told us what was wrong with the vehicle, they fixed it on time, they were no surprises. No one tried to upsell me everyone was courteous and helpful. More
by Wanda
July 30, 2019
Good service, but could fix the issue The service is friendly and helpful, however they were not able to fix the issue. I would assume they could have fix the issue however I was moving an The service is friendly and helpful, however they were not able to fix the issue. I would assume they could have fix the issue however I was moving and did not give them a chance. More
by Mike.harryman
July 21, 2019
I love this place and my car ‼️‼️‼️‼️ Ok .. they called me.. it’s that time.. so nice.. I did ask for a loaner.. , they said yes.. and when it got there.. they did not have one.. but.. dro Ok .. they called me.. it’s that time.. so nice.. I did ask for a loaner.. , they said yes.. and when it got there.. they did not have one.. but.. drove me home.. and later brought my car too me.. .. peoplebitch about the stupidist stuff.. theman who took my loaner said his car smelled like smoke.. so my loaner became his cause he was an xxx.. all wonderful.. I love this place????????????Ok and Steve was the greatest salesman.. so nice.. my kid also bought a car from him.. so my story was I had 100.000 dollars to spend .. my husband wanted me to buy a Range Rover.. I looked at every car compatible.. salesmen were awful.. not Steve .. he was so nice.. loved the car... and him More
by jet719
Other Employees Tagged: Steven Venden, They 2 girls at the loaner counter.. the older women who drove me home were so nice
July 21, 2019
Sales and Service Thank you Gary Mack, Jamie, Sal and Kenny! You hav all been great to work with! We love our new X3 and appreciate all of you!! Thank you Gary Mack, Jamie, Sal and Kenny! You hav all been great to work with! We love our new X3 and appreciate all of you!! More
by SAON
Other Employees Tagged: Gary Mack
