Jamie Annese | Page 89

A Truly Exemplary Experience! I was welcomed as a Family member. No appointment No problem. There is a nail in the right front tire. I was advised very professionally that our BMW I was welcomed as a Family member. No appointment No problem. There is a nail in the right front tire. I was advised very professionally that our BMW is also due for scheduled services that are covered by warranty. The tire is not overpriced, so I decided to replace both front tires. At 37,000 miles rhey are borh almost due for replacement. Thank you to the entire Ferman BMW team! More

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Low tire pressure Jamie is always so helpful and accommodating with anything I ever need for my BMW. She knows I’m always in a hurry and makes my time in service as sp Jamie is always so helpful and accommodating with anything I ever need for my BMW. She knows I’m always in a hurry and makes my time in service as speedy as possible👍 More

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Ferman BMW I had another great experience with Ferman BMW when I came in for service. Jamie was more than accommodating and even left a personalized note of appr I had another great experience with Ferman BMW when I came in for service. Jamie was more than accommodating and even left a personalized note of appreciation for my business. I highly recommend Ferman BMW. More

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It was Personable. I like the text communication used to keep me abreast of everything going on throughout the process. As always, everyone I interacted with from the ti I like the text communication used to keep me abreast of everything going on throughout the process. As always, everyone I interacted with from the time I arrived till the time I picked up my car to depart was friendly and offered to assist. More

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Excellent experience Ferman BMW is the epitome of what a luxury automobile dealership should be. Jamie, my service advisor is always so knowledgeable and friendly. So happ Ferman BMW is the epitome of what a luxury automobile dealership should be. Jamie, my service advisor is always so knowledgeable and friendly. So happy Karl A is back. More

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Convenient and trustworthy Jaime is professional and shows that she cares about her customers. In addition, she is detailed and knowledgeable about my cars history. Furthermore, Jaime is professional and shows that she cares about her customers. In addition, she is detailed and knowledgeable about my cars history. Furthermore, she is trustworthy. More

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Wonderful Experience This is my third vehicle purchased at Ferman BMW and will return for my next one as well. Mary, Tomas, Karl and Jared were all extremely knowledgeab This is my third vehicle purchased at Ferman BMW and will return for my next one as well. Mary, Tomas, Karl and Jared were all extremely knowledgeable in their area of expertise. The overall experience was friendly, professional and in a timely manner. They each went out of their way to make my purchase a positive one. I love my new car and highly recommend anyone to purchase from Ferman. Jamie in service is also amazing. She’s been my advisor for over 10 years (in different capacities) and is always honest and gracious. More

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Simply the best! It starts in sales with Robert Chodorowski, we have been dealing with him for over 7 years, and he is simply the best sales person we have ever dealt It starts in sales with Robert Chodorowski, we have been dealing with him for over 7 years, and he is simply the best sales person we have ever dealt with ever.... at any dealership... anywhere. He is invisibly good, there when you need him, but steps back when needed. His follow through is amazing! But the greatness does not stop there, Jamie Annese in service is always there when things go wrong, her communication is amazing, always responding promptly, and I feel that she always has my best interest at heart. . This is not a car dealership... to us it is a family, and they treat you that way. More

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Professional courteous service Thank you Brian Gains! I love my new car and the process was smooth and painless. I appreciated the updates throughout production, and The Genius (Tob Thank you Brian Gains! I love my new car and the process was smooth and painless. I appreciated the updates throughout production, and The Genius (Toby) provided to explain all the great features was super. Tomas made the paperwork a breeze and I look forward to top notch support from Jaime Annese in the service department. Thanks again to the wonderful team of professionals at Ferman! More

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Great Service from Mary Keller... as always! This was my fifth purchase from Ferman BMW and it won't be my last. I know what I'm getting with Mary and have never felt the need to shop around. T This was my fifth purchase from Ferman BMW and it won't be my last. I know what I'm getting with Mary and have never felt the need to shop around. The transactions have been straightforward and easy to complete. The entire staff is friendly, knowledgeable and conscientious of your time. You feel appreciated the minute you walk in. I highly recommend Ferman BMW, and especially Mary Keller. More

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