Jamie Chapman
Jamie Chapman at Ed Martin Nissan

Jamie Chapman

Parts Manager

Ed Martin Nissan

802 N Shadeland Ave
Indianapolis, IN 46219

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4.9
21 Reviews

I started my career in the auto industry fresh out of High School as a tech at an Infiniti dealer. I moved into the Parts Department about 7 years later and worked my way up to Parts Manager. My whole career has been with Nissan, 31 years now! I moved to Indiana from Massachusetts in 2012 and I've been the Parts Manager here at Ed Martin Nissan for the last 12 years!

Dealership Experience

13 yrs, 10 mos

Industry Experience

32 yrs, 6 mos

Languages Spoken

English English

4.9

21 Reviews

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21 Reviews of Jamie Chapman

October 30, 2026

Dealership Rating
Employee Rating

The service department is usually pretty good. This time it felt like the oil change had increased by $15-$20 and they forgot my sticker + carwash. More

by W.BETZLER
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Recommend Dealer
Yes
Oct 30, 2026

Ed Martin Nissan responded

Thank you for your continued business and for sharing your feedback. We appreciate your recognition of our service department and apologize for overlooking the service reminder sticker and car wash. We also understand your concern about the oil change pricing and will share your comments with our service management team. We value your trust and appreciate the opportunity to improve your experience.

October 13, 2026

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Have used Ed Martin service department for over 20 years. Everyone there has treated me with respect and kindness. The service provided on all my vehicles over the years has been perfect and never required a More

by pinhead678
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Recommend Dealer
Yes

Other Employees Tagged: Mark Clouse, Jillian Cline, Joe Worden, Jeff Mcneeley, Gregg Foy , Crystal Dunkerson, My mechanics Brandon and Mark awesome!

Oct 13, 2026

Ed Martin Nissan responded

Thank you for trusting Ed Martin with your vehicles for over 20 years and for the wonderful recommendation! We truly appreciate your loyalty and your kind words about our team's respectful, caring service and consistent quality of work throughout the years.

October 12, 2026

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Mark is the best in the business. Ed Martin continues to over produce for every service. Will be the only dealership i get service. Great experience More

by NATE62
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Recommend Dealer
Yes

Other Employees Tagged: Jillian Cline, Joe Worden, Jeff Mcneeley, Gregg Foy , Crystal Dunkerson

Oct 12, 2026

Ed Martin Nissan responded

Thank you, Nate! Mark will appreciate the recognition, and we’re grateful for your continued trust in Ed Martin for your service needs.

October 01, 2026

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Joe in service sets the standard few will follow. He is one of the reasons I pay the extra $ for your service department. More

by davenready
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Recommend Dealer
Yes

Other Employees Tagged: Joe Worden

Oct 01, 2026

Ed Martin Nissan responded

Thank you for the great review! Joe will appreciate your kind words, and it means a lot to know his level of service is one of the reasons you continue to choose our service department!

September 30, 2026

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Everyone very helpful one time good coffee clean clean bath thx u thx u thank you very very much More

by GRETAGADDY
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Recommend Dealer
Yes

Other Employees Tagged: Joe Worden, Gregg Foy

Sep 30, 2026

Ed Martin Nissan responded

Greta, thank you for the wonderful review! We appreciate your kind words about our helpful team, clean facilities, and good coffee, and we truly appreciate your business!

September 24, 2026

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The experience pleasant. I was treated excellent and received excellent service. I was helped from start to finish. More

by tiamcdonald
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Recommend Dealer
Yes
Sep 24, 2026

Ed Martin Nissan responded

Tia, thank you for the wonderful review! We’re so glad you felt well taken care of from start to finish and received excellent service throughout your experience. We truly appreciate your business!

September 11, 2026

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Did well I had no complaints Body Shop had to warranty a warranty still waiting More

by P108BEAVER
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Recommend Dealer
Yes

Other Employees Tagged: Mark Clouse, Mike Demetriades, Carson Wireman , Crystal Dunkerson

Sep 11, 2026

Ed Martin Nissan responded

Did well I had no complaints Body Shop had to warranty a warranty still waiting

August 29, 2026

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I have bought 5 cars from them and they have serviced all of them! Integrity, honesty and I know I will be taken care of 100 percent! They are family to us More

by Liz F
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Recommend Dealer
Yes
Aug 30, 2026

Ed Martin Nissan responded

Liz, thank you for your incredible loyalty and trust over the years! We’re honored to have helped with five vehicle purchases and to continue caring for them through our service team. We truly appreciate your business and love being considered part of the family!

August 24, 2026

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The Service shop did a fabulous job. The body shop did a great job with one exception on the warranty work that was done on the roof. There’s a hole in the paint that bubbled and popped More

by P108BEAVER
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Recommend Dealer
Yes
Aug 24, 2026

Ed Martin Nissan responded

Thank you for your feedback and for recognizing our service and body shop teams. We’re sorry to hear about the remaining concern with the paint and the delay in communication. We appreciate you bringing this to our attention and will make sure your concern is shared with the appropriate team so it can be addressed.

August 21, 2026

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I was surprised at how kind and caring each staff person and service clerk were. My wish was their delightful pleasure. Thanks for the coating for protecting my investment!! I love my new Murano 😃 Warmly, More

by pfarese
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Recommend Dealer
Yes
Aug 21, 2026

Ed Martin Nissan responded

Paul, thank you for the wonderful review! We’re thrilled our team made you feel so well cared for, and we truly appreciate your business. Enjoy your new Murano and its added protection!

Aug 25, 2026

pfarese responded

Great service, great people, God bless you all. Paul

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