Jamie Chapman
Jamie Chapman at Ed Martin Nissan

Jamie Chapman

Parts Manager

Ed Martin Nissan

802 N Shadeland Ave
Indianapolis, IN 46219

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4.8
13 Reviews

I started my career in the auto industry fresh out of High School as a tech at an Infiniti dealer. I moved into the Parts Department about 7 years later and worked my way up to Parts Manager. My whole career has been with Nissan, 31 years now! I moved to Indiana from Massachusetts in 2012 and I've been the Parts Manager here at Ed Martin Nissan for the last 12 years!

Dealership Experience

13 yrs, 7 mos

Industry Experience

32 yrs, 3 mos

Languages Spoken

English English

4.8

13 Reviews

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13 Reviews of Jamie Chapman

August 24, 2026

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Employee Rating

The Service shop did a fabulous job. The body shop did a great job with one exception on the warranty work that was done on the roof. There’s a hole in the paint that bubbled and popped More

by P108BEAVER
Service Price Transparency
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Recommend Dealer
Yes
Aug 24, 2026

Ed Martin Nissan responded

Thank you for your feedback and for recognizing our service and body shop teams. We’re sorry to hear about the remaining concern with the paint and the delay in communication. We appreciate you bringing this to our attention and will make sure your concern is shared with the appropriate team so it can be addressed.

August 21, 2026

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I was surprised at how kind and caring each staff person and service clerk were. My wish was their delightful pleasure. Thanks for the coating for protecting my investment!! I love my new Murano 😃 Warmly, More

by pfarese
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Recommend Dealer
Yes
Aug 21, 2026

Ed Martin Nissan responded

Paul, thank you for the wonderful review! We’re thrilled our team made you feel so well cared for, and we truly appreciate your business. Enjoy your new Murano and its added protection!

Aug 25, 2026

pfarese responded

Great service, great people, God bless you all. Paul

August 19, 2026

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They take care of you when you bring your car in and for the most part keep keep your car running More

by tenemcdonald
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Recommend Dealer
Yes
Aug 19, 2026

Ed Martin Nissan responded

Thank you for the review! We’re glad our team takes good care of you and your vehicle, and we truly appreciate your continued business!

August 16, 2026

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It was a very friendly and timely dealership, would recommend to others to visit at their convince. More

by madisonhardy9
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Recommend Dealer
Yes

Other Employees Tagged: Jordan Estrada, Jason Upham

Aug 16, 2026

Ed Martin Nissan responded

Madison, thank you for the great review! We’re glad you had a friendly and timely experience, and we truly appreciate your recommendation!

August 02, 2026

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Most honest and ethical dearship in Indiana. I have bought 5 cars from them over 15 years. They are consider family to my family! Professional and go above and beyond for all of their customers. More

by Liz F
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Recommend Dealer
Yes
Aug 03, 2026

Ed Martin Nissan responded

Thank you for your wonderful review and for your incredible loyalty, Liz! We're truly honored to have earned your trust over the past 15 years and five vehicle purchases. Hearing that you consider us family means more than words can express. We sincerely appreciate your kind words and look forward to continuing to provide the honest, professional service you've come to expect. Thank you for choosing Ed Martin!

July 05, 2026

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The service department is exceptional, I have had a few major repairs completed at Ed Martin Nissan dealership. The team has always delivered quality work in a timely manner. I highly recommend the service More

by karenhodge723
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Recommend Dealer
Yes
Jul 05, 2026

Ed Martin Nissan responded

Thank you for your wonderful review, Karen! We're honored by your trust in our service department and appreciate your continued confidence in our team. It's great to hear we've consistently delivered quality repairs in a timely manner. Your recommendation means so much to us. Thank you for choosing Ed Martin Nissan for your vehicle service needs. We look forward to serving you again!

June 18, 2026

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Very good service and friendly staff. They took the time to explain the process and recommend items for the health of my vehicle. Really had a pleasant experience and look forward to doin More

by lachellenorton
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Recommend Dealer
Yes
Jun 18, 2026

Ed Martin Nissan responded

Thank you for your kind words! We're so glad you had a pleasant experience with our team. Providing friendly service, clear communication, and helpful recommendations is what we strive for every day. We truly appreciate your business and look forward to assisting you with all of your future Nissan service needs.

June 13, 2026

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They treated me well took good care of me. Took care of my car even washed it Made sure I was satisfied with the service More

by TWILLI15
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Recommend Dealer
Yes

Other Employees Tagged: Joe Worden

Jun 13, 2026

Ed Martin Nissan responded

Thank you for the wonderful review! We're glad our team took great care of you and your vehicle. It's great to hear we were able to make your visit a positive one and ensure you were completely satisfied with the service. We appreciate your business and look forward to seeing you again!

May 31, 2026

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Friendly and fast great customer service came out and explained everything wonderful. Overall, everything went well. More

by KIMSEYHUBBARD
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Recommend Dealer
Yes

Other Employees Tagged: Gregg Foy

May 31, 2026

Ed Martin Nissan responded

Thank you for the great feedback! We are glad to hear our team provided friendly and fast service and took the time to explain everything clearly. We truly appreciate you choosing us and are happy everything went well during your visit!

May 29, 2026

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Karisa was very professional, knowledgeable and helpful. She explained everything in very simple words and friendly manners. More

by kashrandhawa
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Recommend Dealer
Yes
May 29, 2026

Ed Martin Nissan responded

Thank you for choosing Ed Martin Nissan for your new vehicle purchase! We truly appreciate your business and look forward to working with you for many more years to come. Have a great summer.

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