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Janessa Rios
Janessa Rios | Page 2
Finance Manager
Russ Darrow Toyota of West Bend
2700 W Washington Street
West Bend, WI 53095
52 Reviews
Dealership Experience
7 yrs, 11 mos
Industry Experience
7 yrs, 11 mos
52 Reviews
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52 Reviews of Janessa Rios
April 08, 2026
I was very impressed with the staff and the deal we worked out. I would definitely purchase another vehicle from them. worked out. I would definitely purchase another vehicle from them. More
by CHASEWILLIS
Verified CustomerOther Employees Tagged: Mark Bechler , Brandon
March 22, 2026
We have purchased and leased many cars from Rissa Darrow. We always feel confident with the cars. We will continue to come here in the future. We always feel confident with the cars. We will continue to come here in the future. More
by eric-carlson
Other Employees Tagged: Noah Luckiesh, Mitch Darrow, Abdel Montoya-Ardon
February 10, 2026
The agreed upon rates and pricing were changed while doing paperwork without notice or discussion. The salesman took the key to my car without permission. doing paperwork without notice or discussion. The salesman took the key to my car without permission. More
by vanstonedw
Other Employees Tagged: Noah Luckiesh , Ryan something
January 30, 2026
I have mixed reviews about this place. I've had good and bad experiences. Biggest issue I see is the lack of professionalism in the oil change area by the young employees. It seems as ther I've had good and bad experiences. Biggest issue I see is the lack of professionalism in the oil change area by the young employees. It seems as there's no supervision, guiding them on how to act professional in front of customers. I've expressed this to other employees supposedly those over those individualsa couple of times but not seen any changes in the multiple times i've been there. Roughhousing and playing on their phones.It doesn't make me want them working on my car. As well as climbing into my car, all greasy with nothing to protect my seats. More
by lisa.maaco
Other Employees Tagged: Cole Lutz, Seth A Tearney, JEREMIAH PFLUGER, Abigail Lundberg, Nicholas Pastorelli , Keith Mcginnis
December 20, 2025
We always have a a great experience with Russ Darrow Toyota! From start to finish everything went very smooth and seamless and we would highly recommend Russ Darrow to any of our friends! Thank for maki Toyota! From start to finish everything went very smooth and seamless and we would highly recommend Russ Darrow to any of our friends! Thank for making our car buying experience so GREAT!! More
by PAUL@T3MFG.COM
Other Employees Tagged: Noah Luckiesh, Heather Gagliano, Mitch Darrow, Ashton Anderson
December 07, 2025
Great experience and the entire team were courteous and helpful. Will definitely be my dealer for life. helpful. Will definitely be my dealer for life. More
by ERIC.DOTSON
Other Employees Tagged: Noah Luckiesh, Heather Gagliano
December 04, 2025
Ask for a good car. Got it perfectly mastered. The interaction with dealership was superb. Got it perfectly mastered. The interaction with dealership was superb. More
by picicato
Other Employees Tagged: Mark Bechler, JEREMIAH PFLUGER, Abigail Lundberg
November 11, 2025
Janessa in financing was awesome to work with. She was professional and listened to our needs. Mason, the sales rep, was not helpful. He seemed even irritated working with us. He would not wash th She was professional and listened to our needs. Mason, the sales rep, was not helpful. He seemed even irritated working with us. He would not wash the car, but tried pushing an expensive ceramic coating that required a wash. The Prius was nearly out of gas and he wouldn't fill the tank. We liked the dealership, but working with Mason not a good experience. We drove over 7 and a half hours to get there and thought we would be treated a little better. More
by CHADF0
Other Employees Tagged: Mason Tuma
November 09, 2025
Neven was nice to work with. Very friendly and personable. Did not pressure us to purchase extras that we weren’t interested in and went above and beyond to get us the best deal Very friendly and personable. Did not pressure us to purchase extras that we weren’t interested in and went above and beyond to get us the best deal possible. More
by Kayla H
Other Employees Tagged: Neven Stojsavljevic
October 25, 2025
What a very pleasant experience. Everyone was very kind and knowledgeable. I would definitely recommend this dealership to others. Matt was great about answering my questions. I’m gr Everyone was very kind and knowledgeable. I would definitely recommend this dealership to others. Matt was great about answering my questions. I’m grateful to know I can come back with questions. Excellent follow up. More
by batw3520
Other Employees Tagged: Matthew Buettner
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