Janessa Rios
Janessa Rios at Russ Darrow Toyota of West Bend

Janessa Rios | Page 5

Finance Manager

Russ Darrow Toyota of West Bend

2700 W Washington Street
West Bend, WI 53095

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4.8
49 Reviews

Dealership Experience

7 yrs, 7 mos

Industry Experience

7 yrs, 7 mos

4.8

49 Reviews

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49 Reviews of Janessa Rios

March 25, 2025

Dealership Rating
Employee Rating

Our salesman was educated in the Rav 4 that we chose. He was great to deal with. More

by kforan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 26, 2025

Russ Darrow Toyota of West Bend responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Toyota of West Bend. Mitchell Darrow mitchell.darrow@russdarrow.com

March 21, 2025

Dealership Rating
Employee Rating

Very friendly and a willingness to work with you trying to meet your affordability.I would buy another Toyota More

by PAMYLES04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 24, 2025

Russ Darrow Toyota of West Bend responded

Thank you so much for choosing Russ Darrow Toyota of West Bend! Please let us know if we can be of any more assistance. Mitchell Darrow mitchell.darrow@russdarrow.com

March 15, 2025

Dealership Rating
Employee Rating

Nice people, efficient, fast and timely. Correspondence was good, knowledgeable and helpful. I wish I would of received hardcopy in addition to the quick drive. Left my insurance papers in g More

by smithrb369
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Buettner

Mar 16, 2025

Russ Darrow Toyota of West Bend responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Toyota of West Bend. Mitchell Darrow mitchell.darrow@russdarrow.com

March 10, 2025

Dealership Rating
Employee Rating

The dealership has a very nice and friendly staff. Heather and Janessa were great to work with and made my purchase experience very smooth and seamless. Thanks!!! More

by Danny
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Heather Gagliano

Mar 11, 2025

Russ Darrow Toyota of West Bend responded

Danny, Thank you so much for your excellent review! We are so glad that Heather, Janessa, and our team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Mitchell Darrow mitchell.darrow@russdarrow.com

March 06, 2025

Dealership Rating
Employee Rating

Matt and the rest of the Russ Darrow team were great to work with. Our first new build vehicle purchase process was seamless. Great communication (timely and clear), friendly, no pressure. Would definit More

by NKHANTKE
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Matthew Buettner

Mar 06, 2025

Russ Darrow Toyota of West Bend responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Matthew or our team can do to assist you, please do not hesitate to let us know. We are always happy to help! Mitchell Darrow mitchell.darrow@russdarrow.com

March 04, 2025

Dealership Rating
Employee Rating

We had an exceptional experience with Noah and Klinton! They were knowledgeable, friendly and straight to the point. More

by riggiriggs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Noah Luckiesh, Klinton Stoffel

Mar 04, 2025

Russ Darrow Toyota of West Bend responded

We are very happy to hear that Noah and Klinton provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mitchell Darrow mitchell.darrow@russdarrow.com

February 22, 2025

Dealership Rating
Employee Rating

It's nice, clean, and the people are very professional. They are serious about your vehicle. More

by POW441
Recommend Dealer
Yes

Other Employees Tagged: Rob Martin , Dan Domask

Feb 22, 2025

Russ Darrow Toyota of West Bend responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Mitchell Darrow mitchell.darrow@russdarrow.com

February 02, 2025

Dealership Rating
Employee Rating

I feel you bend over backwards trying to make things correct. And very helpful we are not computer people at all and Jeremy’s patience is very refreshing. No one has made us feel dumb or well that’s the More

by 2623340770
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Martin, JEREMIAH PFLUGER , Nick Loose

Feb 03, 2025

Russ Darrow Toyota of West Bend responded

Thank you for your business and this review. We're happy to hear Jeremy and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mitchell Darrow mitchell.darrow@russdarrow.com

February 02, 2025

Dealership Rating
Employee Rating

Everyone here is extremely nice and very knowledgeable. They all know what they are doing and every visit runs smoothly. More

by helen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 03, 2025

Russ Darrow Toyota of West Bend responded

Helen, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Toyota of West Bend to be a positive one. Please don't hesitate to reach out if you need anything else. Mitchell Darrow mitchell.darrow@russdarrow.com

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