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Janice Acosta
Janice Acosta at Hartford Toyota
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Janice Acosta | Page 16

Service Advisor

Hartford Toyota

135 West Service Road
Hartford, CT 06120

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4.6
165 Reviews
4.6

165 Reviews

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165 Reviews of Janice Acosta

August 23, 2022

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Employee Rating

I wait more than 3 hours just for oil change, For me it was disappointed at all More

by tmando
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Estelle Percoski

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Aug 27, 2022

Hartford Toyota responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. The Team at Hartford Toyota

August 18, 2022

Dealership Rating
Employee Rating

Awesome service friendly people clean dealerships Landen is terrific.prices are reasonable and competitive.I would recommend to anyone. More

by kcbarrett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bo Myta, Stephen Elliot, Mike Wells, Hugo Muniz, Estelle Percoski

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Aug 19, 2022

Hartford Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. The Team at Hartford Toyota

August 12, 2022

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Employee Rating

I liked the service that was provided to my Rav 4. The car sat there to long. More

by migarc6
Recommend Dealer
Yes
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Aug 15, 2022

Hartford Toyota responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! The Team at Hartford Toyota

August 09, 2022

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Employee Rating

Clean, efficient, customer service friendly, reliable service, and comfortable. Hartford Toyota offers great services and discount coupons. More

by Vgbrunson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Aug 10, 2022

Hartford Toyota responded

Thank you for taking the time to share your feedback with us. Janice and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. The Team at Hartford Toyota

August 09, 2022

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Employee Rating

I came in to Hartford Toyota for my auto emissions test and worked with Janice. She was very professional, answered all my questions and it was a pleasant experience. I would recommend her & your dealershi More

by huffgchs7467
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Aug 10, 2022

Hartford Toyota responded

It's great to hear that Janice was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Hartford Toyota! The Team at Hartford Toyota

August 08, 2022

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Employee Rating

Excellent dealership, work done in timely manner Staff is very professional Facilities are very modern More

by calvinortique
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Aug 08, 2022

Hartford Toyota responded

Thanks for sharing your thoughts about your experience with Hartford Toyota. We appreciate your business and hope to see you again soon! The Team at Hartford Toyota

August 08, 2022

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Employee Rating

I like the friendliness of the staff and they try to be close to whatever your service requires. More

by dionne.scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hugo Muniz, Estelle Percoski

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Aug 08, 2022

Hartford Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hartford Toyota. The Team at Hartford Toyota

August 04, 2022

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Employee Rating

Excellent service and staff. Fast and efficient why would you need more words than that. Thank you for making everything so easy More

by bettiwatts65
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Estelle Percoski

Helpful
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Aug 04, 2022

Hartford Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hartford Toyota. The Team at Hartford Toyota

August 02, 2022

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Employee Rating

The lady was helpful, now I understand what I need for my car running well. More

by Blancaronquillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Aug 03, 2022

Hartford Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! The Team at Hartford Toyota

July 29, 2022

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Employee Rating

Overall great service, good experience with Janice Acosta (cashier). Nice environment to wait for completion of service. More

by mayscf24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Jul 29, 2022

Hartford Toyota responded

We appreciate your business and Janice and our team look forward to serving you again soon! The Team at Hartford Toyota

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