Jared Neumann | Page 10

The minute I walked in the door the excellent experience started. My intention was to get some questions answered about a couple of models, and I ended up purchasing exactly what I wanted. Couldn’t be hap started. My intention was to get some questions answered about a couple of models, and I ended up purchasing exactly what I wanted. Couldn’t be happier. More

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Omar our salesman was very knowledgeable and guided us through the buying process with care. Very happy with the dealership experience and would recommend Omar to anyone looking for a Chevy. through the buying process with care. Very happy with the dealership experience and would recommend Omar to anyone looking for a Chevy. More

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Great experience! Todd and pine belt made it possible to lease a car for my 17 year old at a price that fit our budget. Todd was upfront and honest, I would highly rec Todd and pine belt made it possible to lease a car for my 17 year old at a price that fit our budget. Todd was upfront and honest, I would highly recommend him as a salesman! More

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Tomas G our sales person worked hard to get us into the right vehicle. All involved in the process were wonderful right vehicle. All involved in the process were wonderful More

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We had a great time. Ylthey were very mindful of our needs and sales and finance were great. Ylthey were very mindful of our needs and sales and finance were great. More

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Pine Belt was awesome. They really worked with us to get us the perfect vehicle. . From sales to managers they made us feel comfortable and like family. They really worked with us to get us the perfect vehicle. . From sales to managers they made us feel comfortable and like family. More

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This is my third purchase with Gene! He always makes me feel comfortable and always makes it happen for me. I highly recommend asking for him if you ever shop at Pinebelt Chevrolet in La He always makes me feel comfortable and always makes it happen for me. I highly recommend asking for him if you ever shop at Pinebelt Chevrolet in Lakewood,NJ. Jarred Newman jumped through hoops when there was a problem with the banks system. Thank you guys!! Have a wonderful,happy,healthy new year! More

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Excellent expierence. Smooth, easy and not pushy.... my husband and I really appreciated that. Alexiss, thank you! Smooth, easy and not pushy.... my husband and I really appreciated that. Alexiss, thank you! More

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The Blue 2020 Buick Encore with 16,000 miles has a coolant leak. They maliciously passed the certified preowned inspection knowing the resivour tank was 2inches too low. I drove 4 hours, waited 5 hour coolant leak. They maliciously passed the certified preowned inspection knowing the resivour tank was 2inches too low. I drove 4 hours, waited 5 hours and drove back home 4 hours empty handed. They would not put it in official writing that any and all coolant leaks would be paid for by the dealership. They kept saying that it was covered under extended warranty(that we had to pay for), however in black and white the extended warranty only covers the hoses and waterpump. The heatercore and radiator are not covered under the extended warranty. I am going to do everything i can to ensure their certified pre owned membership is revoked by GM. Your sales team insulted my intelligence multiple times. They tried to pass it off as covered under warranty when clearly it is not. Even went as far and having a service guy tell me over speaker phone in the finance guys office that the radiator and heater core were covered. When i asked to see it in writing they printed out the extended warranty, that i already read hours earlier, which explicitly says which parts of the engine cooling system are covered and which parts of the cooling system are excluded. Essentially only the water pump and hoses are covered. The most disturbing thing is that it is a certified preowned. With the inspection check list clearly checked off the cooling system. They even went as far as taking the car to the garage for a pressure test that passed. That to me is malicious. How could they fake that report? .. Logicly, if they knew there was no leak: Why wouldn't they give us in official writing that they would cover any and all coolant leaks since they checked it out and according to them it passed... The manager marlin even said that "we will honor and pay for it to get fixed but we wont put it in writing". "Our word is our bond" he said. I had a horrible experience. My intelligence insulted several times. I drove a total of 8 hours. Spent over $100 in gas and tolls. Lost a day of work valued at $200. All for nothing. The car has 16k miles and on the website was certified preowned. My mom was pre aproved before we left. I cant xxxxing believe the coolant reservoir tank was that low. It has a leak! They know it and tried to pass it off as our proublem. More

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Todd was exceptional with the difficult situation I had presented. He went above and beyond to make sure I left with a truck at the same rate I was previously paying on my original truck. He was thorough , presented. He went above and beyond to make sure I left with a truck at the same rate I was previously paying on my original truck. He was thorough , and made my experience stress free! Highly recommend Todd and pine belt Chevrolet! More

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